Alpha Air

Needed professional help because there were only 2 wires instead of 5 wires for smart thermostat installation. Additionally, the fuses of the furnace bursted as well due to my previous unprofessional installation. Alpha Air immediately recognized the problem via description and provided a range of quote as well as an offer of immediate service. Alpha Air arrived, verified, and confirmed what needed to be done, then had it everything done within the hour. The smart thermostat is working properly and well. Thank you.

Our experience with Alpha Air was great! They came out same day and took the time to explain what happened with our system and fixed it within a timely manner. I would recommend to our neighbors and friends.

They came promptly. We already knew we needed to replace the whole HVAC system and they were able to schedule the job for the next day, and the price they quoted was almost 40% less than another quote we got for basically the same thing. Their quote was extremely reasonable and fair, and they even provided a temporary portable a/c unit for the day.

When Alpha air employee came out for a/c maintenance, it was not going to work, I sent him away before he did anything. I called Artur the owner, explained that the employee they sent out didn't want to do the full job only part. He apologized offered to come out himself do it for free whatever it took he said his employee was new and he would deal with it he even also offered me a year free maintenance.

That was very nice I took a couple days thought about it I called him back Arthur came out did maintenance on my AC very nice pleasant professional gave me a great deal on a part that that was needed showed me everything, cleaned up everything had informed me he talked to his employee and he's going under additional training I definitely would recommend alpha Air Artur really cares about his company and his customers. He only charged me for the part

11pm, 80+ degrees outside, and my AC stops working. Called several "24hr" HVAC firms to no avail, until Alpha's Artur answered my call and within an hour he was in my house, then 30 mins later my AC was back in business after replacing damaged capacitors. Very professional, received digital invoice with itemized charges.no more carbon copies like the last guy. Very happy with the experience.

I have been a customer of Alpha Air for a few years, and Adolfo has consistently provided excellent service. He routinely services my HVAC units has been punctual, professional, and knowledgeable. This evening, I came home to a warm house and found that my AC unit was blowing hot air. I saw that Alpha Air offered 24/7 service, and called in for service at around 10:45PM.

I spoke to Artur, and he said that he would be at my house in roughly two hours. Sure enough, shortly after 12:30AM, Artur himself arrived at my house. Despite the time, Artur had a great attitude, was extremely professional, and set to work immediately. Within a few minutes, he had diagnosed the problem, and fixed it in less than half an hour. More important, because the part that he had to replace was a part that they had replaced a little over a year ago, Artur didn't charge me at all--he provided the service and the new part at no cost to me! He truly went above and beyond. I am thoroughly impressed with Alpha Air and their dedication to their customers. I highly recommend them!

Had 2 units installed. Artur was highly professional, polite and informative. Terri, in the office, was first point of contact and set the tone for the great experience throughout the A/C replacement. Competitive pricing and high quality Trane units. A+++!

The owner responded 5 mins after I inquired on yelp. He said he had a tech available the same day. He came within 3 hours and our a/c is fixed and back to normal. Thank you Alpha Air!

Let me start by saying go no further if you are looking to replace your AC System. Alpha Air is a class act. Artur, the owner, will come and give you an estimate. He has a very honest approach and will not try to sell you a system you do not need. He treats his customers like he wants to be treated Artur will spend as much time as necessary making sure all your questions are answered.

You will have a price before he leaves. The next day you receive an itemized quote for you to approve. The installation was completed in a day. The crew was on time. I was impressed with how the installation was organized, very effecient. The workers were friendly, polite, and knowledgeable. Will, the supervisor, is the best he explained the installation and answered all my questions.

He returned when the job was almost complete. He checks the system to make sure it is working, makes sure there was no damage to the drywall, and shows you how to work the WIFI thermostat. He will spend as much time as necessary with you to make sure you are comfortable with the thermostat operation and the installation of the system. Terri, in the office, makes sure you receive all estimates, bills, etc She responds to emails immediately.

What really impressed me; there was an issue with the new AC, it would not start. Will was able to figure out what was wrong but rather than fix he felt we should get a new unit. He contacted Trane and was back the next day to swap the Units. THAT'S IMPRESSIVE. This company is deserving of all the 5 star ratingsit has received. I will continue to use Alpha for all my AC and Heating needs.

I am going to make this super easy, just call Alpha Air FIRST for any/all your HVAC needs. Arthur was so fast to respond and came to my house same-day on a Sunday! I haven't seen that level of service from many service providers. When he arrived, he was courteous, respectful, and extremely thorough. It was also a huge plus that he uses technology (i.e. location tracking so you know how far away he is, pictures in the invoices with notes, etc) to improve his service. Just do yourself a favor and begin your journey with Alpha Air, you won't regret it.

Artur responded to a quote request after business hours. I saw the great reviews and we corresponded back and forth, setting up an appointment for the next day. He respected our home by wearing shoe booties and being careful to slip them on and off as appropriate. Seriously, most people don't. He took time to diagnosis our issue and even provided some additional maintenance. He is such a pleasant and personable person. He honors veterans. And we are happy we went with his company.

Great experience with this company. Our AC condenser was slowly dying this Summer and we contacted two different AC companies to try and fix it. One of them couldn't source the parts and the other told us we needed to expand our ventilation system and get better windows. We decided to wait until Winter to fix it but the system gave up the ghost before we made it.

We had no AC and it was still 90-100 degrees outside so we called Alpha Air. We called at 5 PM and they were out the next morning. They diagnosed the problem (internal short in the condenser) and gave us a good quote to replace the entire system (based off what we expected from our research on prices). They were able to source the equipment and replaced the entire system the following day.

All told it was just under 48 hours from when we called to when we had a brand-new AC unit and furnace. The system has been running great since and we haven't had any issues. They are even coming back out to do a free inspection to make sure everything is functioning as it should. I'm glad I found this company and I would definitely use them again in the future.

One of our A/C units broke down, unfortunately it was the one for our master bedroom. Alpha air was prompt and fixed the problem quickly. The tech did argue with me over how my zoned system worked and claimed one of the areas was blowing cold air when it wasn't, but once he dug into the issue, he fixed both issues quickly and got both areas blowing cold air again. This is the second time I've had Alpha Air work on my system, the first was on the HVAC blower. I'd work with them again.

Same day service on my AC unit. Friendly and professional service when I called. My technician, Adolfo, was also very personable and professional and had my AC up and running quickly. Excellent service, especially in the hot Las Vegas summer.

Great service super fast and friendly! I have used this company twice and would definitely refer them to anyone needing service

Alpha Air is a fantastic company and I would recommend them to anyone for all HVAC needs! We recently moved into a home with 2x ~25 year old HVAC units. When one of them had a refrigerant leak and needed to be replaced, our home warranty company left us high and dry and did not cover the replacement. Therefore we were on our own to find a trustworthy, good value, and friendly company to work with to replace at least one unit (due to their old age, we ended up deciding to just replace both units).

Due to fighting with our home warranty company for a bit before this, we were at this point without AC for two weeks in the Vegas heat. In came Alpha Air to the rescue! After looking at companies here on Yelp, Alpha Air stood out by having so many highly rated reviews. I decided to give them a call and was so glad that I did. Their customer service representative (I forgot her name!

It may have been Terry?) was extremely easy to work with, transparent about our issue (let us know we'd likely need a full replacement since Freon is no longer available due to EPA regulations), and able to coordinate extensive service within a short period of time. She even coordinated to deliver a portable AC unit to keep our house livable while we waited a few days for the permanent units to be replaced.

Prior to the units being replaced, Adolfo came out to our house just to diagnose our system separately from what the home warranty company did and he was very helpful in doing so. He went above and beyond with his friendliness and knowledge, explaining to us in detail the issue that we were dealing with and how it had to be resolved. He even answered many tangential questions that I had regarding condensate lines, HVAC units in general, etc.

On the day of the service, William and his team did an incredible job. I have no idea how they fit such a massive heat pump system into our difficult-to-access attic but they figured it out...it wasn't their first rodeo! Within one full day, they successfully brought working air conditioning back to our home and even gave us some pointers on things to look out for considering we were using Google Nest thermostats already in our home.

The unit replacement came with 2 years free labor, 2 years free maintenance, and 10 year warranty on the unit itself.

Finally, I have to give a lot of credit to the company's owner, Arthur. He runs a very military-friendly company and while I hadn't communicated with him directly, it is incredibly apparent that he only selects the best people to work for him.

All throughout the process, from technicians to customer service representatives, every Alpha Air employee that I interacted with was so friendly and knowledgeable that it really made it a pleasure to do business with them. This minor episode in our life started out on a very stressful note (due to our home warranty company) but the friendliness, professionalism, good value, and timeliness that Alpha Air brought to the table with our AC unit replacement made so much of that stress go away. I am going to recommend them to all of our friends/family in Las Vegas and I highly recommend them to you as well!

Just installed New Trane HVAC. They are professionals to deal with, quick response and good service. Thanks to the Artur, Adolfo and Terry. Warranties are awesome! Compressor 10-Year Manufacturer Warranty Coil 10-Year Manufacturer Warranty Functional Parts 10-Year Manufacturer Warranty Heat Exchanger 20-Years Manufacturer Warranty. 2-Year Warranty on Labor 2-Year Free Maintenance

Fair, responsive and highly professional. ABSOLUTE STELLAR SERVICE. Left the house like they were never there. Huge thanks to Terri, William, Omar and Antonio.

I didn't have an emergency, but rather it was pretty urgent. They were able to get me in the next day between 9am and 11am. The Technician, Rodolfo, was very professional, took the time to diagnose the issue properly and made sure the AC was working prior to leaving. He made sure to answer any questions I had and was quick.

Adolfo just left after replacing a capacitor for the compressor. Arrived on time, very professional and a fair price. When it is 110+ outside this is a pleasant surprise. Highly recommend Alpha Air.

Do yourself a favor and call these guys if you have a HVAC issue! I can't say enough about how great they were! From the beginning... calling into their office, to getting us on their schedule, to a fast response rate, to the great knowledgeable service at a reasonable price, these guys were great! Thank you for honest and reliable!

Our downstairs A/C quit working amid this heat wave. Checking out reviews we contacted Alpha Air. We got an appointment the very next day, they showed up within the said timeline- and even sent a txt message letting us know who was on their way. William was great! He quickly solved our problem, was knowledgeable, very courteous and polite. We will certainly be calling them again (if any future issues) and highly recommending Alpha Air in the meantime! Thank you!

They were able to install a new unit for us the same day that I called. I felt very comfortable with Alpha Air, this will be my new hvac company moving forward.

Artur and his crew are awesome! I live out of state and had a new Trane outside and inside unit installed recently. Not only are they extremely knowledgeable but they are very good at explaining everything so that you can understand it. Their pricing was the best out of three bids. They also have something that is very hard to find nowadays and that is the ability to do the right thing even when nobody is looking. If you need anything associated with HVAC please do yourself a favor and call Artur and his crew. They are problem solvers. Chuck P.

The technician was prompt, courteous, and professional. Wore a mask due to Covid-19 and placed covering on his shoes when entering my home. The service was completed as expected for the price I was quoted over the phone and was just what I wanted. Even suggested the best filters for my equipment that I ordered from Amazon. I will recommend this company to my neighbors without question. Adolfo was the young man who deserves a vote of gratitude for his excellent work.

It's really difficult to find honest companies that think about the customers first. When we bought our home two years ago, we've met many companies that price gouged is or were simply dishonest with what needed to be done. So being hesitant to hire comes naturally. I had a neighbor mention Alpha and decided to give them a try for maintenance and diagnostic evaluation on one of the units.

They were able to send out one of their technicians within a few hours and sent me a text with the technician's picture. Along with a link of his location and estimated time of arrival. He was very honest about what he saw in both units, estimated costs and things to consider. Not once did he make me feel pressured to make decisions and the prices were reasonable. I will be hiring them to replace our units, because this is the type of company you keep close.

I couldn't have asked for a better experience. Been going to Alpha for several years now to repair my old units. One finally took a dump completely, so I went to Alpha for the job. I probably could have found it cheaper elsewhere, but cheaper doesn't always equate good customer service. And I knew using them in the past they were responsive and quick with my repairs.

Recently the new unit stopped working. So I was super concerned. But they sent someone right out, he discovered it was a switch problem not caused by their install and replaced it at no cost. I highly recommend the team at Alpha. I will continue to use them for my HVAC needs.

Alpha Air is a fantastic company. They showed up on time and even let me know when they were on their way. When they came inside, they put covers over their boots so they didn't track dirt into the house (we are a take your shoes off at the door family). They communicated the issues with our heater along the way and were honest and did not try to push things we didn't need. Great company! I will be calling them again when it's time to service the air conditioner.

Alpha Air is very prompt and does really good work. Helped us install wi-fi thermostats upstairs and downstairs. Very thorough, courteous and helpful. We highly recommend their company and their work.

I was searching fir a company to fix my heating and cooling unit (hvac) I called about 20 companies that found from yelp that they were giving me free estimate but I felt most comfortable with alpha air. I spoke with gentleman named Arthur, he was very honest and didn't over charge me. He gave me a great deal. I'm so happy I found them. Don't call any other Company around.

Only call them. It's rare that find a company that doesn't want to lie and want to fix the problem. Thank you Arthur. You are number one Reasons to hire them 1- Free estimate 2- reliable 3- licensed 4-professional 5-trustworthy 6- ontime 7-knowledgeable 8-fast 9-accurate 10-affordable 11-good-pricing 12-price-match 13-friendly 15-honest

Called them this morning and they were out here by noon! It turned out to be problem with the sensors on my furnace and they got it fixed super fast. Very happy with the speed and professionalism of the technicians.

Quite possible the best organization that I have worked with. Terri on the phones is excellent in keeping one informed, automated messages, invoicing etc. The crew is quick, professional and patient, very rare qualities in today's environment. My AC broke on a Tuesday, they attended to my call for help within hours, gave me my options and a portable air conditioner to keep me cool, installed a brand new 5 ton Trane AC on Friday, they had to request help from a crane company that picked up the new AC and placed it in the requisite spot, no dolly for these guys, they did not want to scratch the new machine.

Excellent pricing! Just enjoyed working with all of them. Artur the owner personally visited me twice and dropped off some complimentary sensors and air filters. Hats off to Alpha Air. Please keep up the good work.

I purchased Trane AC and furnace units for our home from Alpha Air and could not be a more satisfied customer. I obtained 3 quotes from different companies and Alpha Air was the best quote and value. Artur and his team are extremely professional and responsive to questions, even after the installation. The installation was done in one day, and the installation team covered all of our floors and did not scratch any of the floors, walls, or doors. I am very satisfied with Alpha Air and highly recommend this company for air conditioning and heating.

My A/C wasn't cooling the house, I called Alpha Air pretty late and was hoping for a technician to stop by the next morning, to my surprise Artur answered and suggested to stop by the same day(!) He showed up as promised, on time, diagnosed and fixed the issue with my A/C in no time! Artur is very pleasant, knowledgeable and efficient! The price was extremely fair as well which is always a big plus! I will make sure to recommend Alpha Air to family and friends!

I cannot even begin to express the gratitude and appreciation I have for Artur at Alpha Air! We were having some issues with our Thermostats and system and thankfully I found Alpha Air! Artur was quick to respond to any questions I had, knowledgeable about the system, punctual to all appointments, thorough through the job, and a pleasant person to work with. This review doesn't even begin to explain how happy I am about the service received. This company and Artur will forever have a customer in us. Thank you for everything!

Alpha Air did a complete HVAC replacement on two units at our primary residence this spring. The old units were going on 17 years and we wanted to proactively replace them before the summer. We got three bids from highly rated companies. Alpha Air's pricing, product, financing options and warranties were the most competitive and straightforward from the very beginning.

Customer service is a strong point with this company. The replacement was promptly scheduled and the crew showed up early. They did a great job with the tear-out and install......very efficient and professional. Their service tech followed up with the city inspection and fine tuning the units after the outdoor temperatures increased. We couldn't be happier knowing we'll have nice cool air for years to come. Thanks Artur, Terri and the rest of the crew. We're big fans and would highly recommend them to anyone looking for AC service.

This company has saved me and my family twice now. The first time I had come home from work to find the heat was not functioning. Its 7 pm and I'm about to put my kids to bed and it's cold in the house and about to get colder soon. I called Alpha Air because I saw that another review said they came in the evening and responded quickly. They were in my attic within the hour and had the issue resolved by 9:30.

They showed me the removed part and the receipt includes pictures of the work done (it's an emailed receipt). The second time they saved me was today when my husband botched a thermostat upgrade and we called another company that my father in law reccomend (I wasn't home to weigh in on the subject). Well they came and said we had blown a transformer and then said we blew a board as well.

Then they tell us the part needed won't be in until Monday. Then the guy left with now estimate on how much this new board was going to be. I called Alpha in hopes that they would have the part we needed since I didn't want to bake inside my home until Monday. Wouldn't you know we didn't need a new board and didn't have a blown transformer. He said the guy most likely just replaced a fuse and then turned everything off. Wow.

The other company was either trying to screw us over or had no clue what they were doing but I'm leaning towards trying to screw us over. Alpha didn't even charge us for coming out to look at our system. I will never call another company ever again. Timely, honest, fair pricing, and clean work. So rare to find such a great business in today's world.

We had a new a/c unit installed last year by Alpha Air. It was done in the most professional way at a very competitive price, and Artur's knowledge and attention to detail was impressive. Customer service is their top priority, they stand up for their workmanship and product !
Recently, when I called with a question about my thermostat, Artur took his time, explained all my options and gave me some important operating information.

Their system runs at optimum performance and has increased my efficiency quite a bit ! I can only recommend Alpha Air not only for the installation of a new a/c system, but for all maintenance and follow up customer service needs.

Really happy with how fast and quality service we recieved. All the reviews are absolutely warranted. My AC went out last night, I didn't realize it until around 7:30 when I put my 6mo old down to sleep and her room was in the 90s. I saw our thermostat said 74 but nothing was blowing so immediately put quote requests out. Artur was the first to respond, literally within minutes.

This was around 7:45pm, he arrived at 8:20p, noticed my compressor went out, had it fixed and running by 8:30. The whole process from quote, arrival, and fixed was less than an hour. He didn't have any random diagnostic fees or try to nickel and dime us. It was very straight to the point, very quick, and honestly a fraction of the cost of what I was mentally preparing for. Very pleased with Artur / Alpha Air from start to finish.

It's hot in Las Vegas this year and the AC gave out. It was time to replace it but, given post-pandemic supply issues, prices were very high. Alpha Air was one of several I called to get estimates and quotes. Their pricing was reasonable in comparison to others, and their strong reviews here on Yelp helped them land the job. The install was little more complicated than some - we were changing out the hydronic system for something more standard and it required cutting into the drywall and changing electrical from 120 to 220V.

Because of the complications, I was also able to speak to the owner, Artur, prior to the install and he reassured us that things would go well. Indeed, they did. Ultimately, we needed a plumber and an electrician to make it happen, but this job was done well and timely. Artur was present during the install as well. Basically, every commitment they made they honored. We couldn't be happier with the work that was done, and Alpha Air is now our go-to AC repair company. Thanks, Artur and Alpha Air!