32 Degrees Heating & Air Conditioning LLC

Our A/C went out (June in Florida!), and Ben B. with 32 Degrees was able to fix our unit by 11am the next day! We have found our new A/C maintenance and service company! We highly recommend 32 Degrees! Ben B. saved lives today! #notallheroswearcapes Service: A/C system repair

Two other companies came out and misdiagnosed our AC unit to try and sell us a new unit. 32 Degrees came out, spent time, found the problem and fixed it. Best and now only company I will use.

I cannot recommend 32 Degrees enough! A friend recommended them and she was absolutely right. I got four bids to replace my AC system. 32 Degrees wasn't the cheapest or the most expensive -- but they were the best value for all of the work they would do. They also provided the best proposal of ANY contractor I've ever worked with. Everything was written up, along with all costs broken down, and links to every piece of equipment they'd install. Everyone was friendly, helpful, and the job was beautifully done. Shout out to Ben and Marisol and the two installers for all their help.

One of the best HVAC companies I've used. Ben B. was very informative and walked me through everything. Fixed few other things that he didn't necessarily need to or didn't try to sell me things I didn't need. Very fair prices and will definitely use this company in the future. Service: HVAC system maintenance

Ben was my technician. He showed up on time and kept up communication when he was on his way to the property. He performed regular system maintenance on our system and went above and beyond to ensure everything was at peak performance for the hot summer ahead. His work was clean, professional and thorough. Thanks 32 degrees!

I highly recommend 32 Degrees Heating and Air Conditioning! Our a/c stopped working of course on a Sunday. I called 32 Degrees at 8 a.m. that morning. They called me within minutes and was at my house two hours later by 11 a.m. They diagnosed my issue quickly. Our air conditioning was up and running again within an hour. They were very knowledgeable, reliable and professional.

They even diagnosed an issue we have been having with our ac unit. We had installed a new Trane AC back in 2016 by one of "the larger" ac companies. This larger ac company sent out 3 technicians and they could not figure the issue out. I was very impressed. Don't hesitate to call this company, you will be happy you did! Thank you 32 Degrees! Cathy Butler

The receptionist is just very unprofessional Maribel her name. They have replaced parts on my unit and it still is not working. it just has been a very bad experience with time and money wasted. Now that i have been charged and there job is done my phone calls are avoided very unprofessional. i would not recommend to anyone horrible customer service and communication skills.

After trying many different companies to work on our air conditioning i finally found 32 degrees. Our experience with replacing one of our units was fantastic! Not only did they replace the unit, they rebuilt the platform in the closet that housed the unit after a leak from the previous one left it a mess. All the guys that came to work were very nice, informative and respectful.

I highly recommend this company. We couldn't be happier that we held out for a company that we could trust. When our secondary unit goes out we will definitely be calling Ben and the team.

Ben came to my mother's house and repaired an AC that numerous AC companies were unable to repair. they did a fabulous job making everything work from increasing the air flow the temperature they recognize many things done wrong by the company, Mom hired to install the new unit, I don't normally write reviews but it has been almost a year and everything that they did is working fabulous.

It is very hard to find people that do quality work Ben and his wife Marisol are examples of quality workmanship and really have the heart for their company and their clients. Thank you so much for doing a great job Darryl

Ben B. repaired our AC unit. He was professional, extremely knowledgeable, courteous, and personable! His attention to details was refreshing and set our minds at ease. He patiently answered all of our questions. We also want to thank Marisol for her role in the entire process! She answered our calls in a timely and personable manner. 32 degrees provides outstanding customer service. We will definitely use and recommend them in the future. Thank you so much!

I've used a lot of AC companies in the past having worked for a Property Management company. Which is why when I found these guys I was so happy! Ben and his crew are The Best! They are top notch 1st class professional prompt reliable friendly honest and fair. Which is very hard to find these days!

Awesome service! Very responsive and provide great advices to save money and time, highly recommend! Service: AC repair

Their customer serve and professionalism is unmatched! I send them to everyone who even whispers about anything AC related. Services: AC maintenance, AC repair

Such a great experience! They came out the same day and fixed our air conditioner and flushed both systems. Very professional and reasonable prices. Service: AC repair

It was the best experience I ever had marisal was the best person you could ever talk to in getting heat and air she out my mind at ease right from the start they work and work with me on getting my system in they were with me from start to finish I would recommend 32 degrease to everyone their workman were so nice and very sweet just like family the whole crew were like family to me I mean my family and I have been with out air sense February but they stayed with me from the beginning no sales pitch but honest truth that fit my budget my husband die and I felt so lost about this but 32 made me feel at ease and did not try to scam me like some others did no names mentioned but out of the 4 estimates they proved to be the most honest and true the waited on me through the whole process I truly love and trust them when I get ready to put in a zoning in my house they will be the company am going to call I wish I could Wright a book about them my heart and soul is full and pleased with 32 they are the best in the world Ben is awesome and very smart they treated me with so much respect and love I will tell the world about 32 degrease god bless them with many more customers they are the best Gwen Burke

Absolutely wonderful! We had 2 other companies out when we first had issues with our units, one of the companies insisted that we needed to replace our coils for $1,400. We called 32 degrees and the tech was fantastic. Put us at ease with his knowledge & trustworthiness, not to mention our unit has worked great since & we didn't need to replace the coils.

Thank goodness for Marisol & Ben! I was struggling with my homeowner warranty company in getting a replacement part for my HVAC since May 5. On May 24, the final approval for the replacement part had still not been sent to 32 Degrees. On that day, Marisol was placed on hold with the warranty company for over 90 minutes to no avail. Ben decided to pick up the part and install it within one hour at this own risk of not being paid. I am so thankful for their compassion. What a great team! I highly recommend them.

My A/C stopped working recently and called 32 degrees. I was stressed and afraid for my son who was sick with Covid and stuck in his room without air. I was also worried about germs with the A/C not working properly. I spoke to Marisol and she was able to help right away! Ben came over within the hour and quickly figured out the problem. He had the system working and the house was finally cooling down.

I cannot say enough good things about 32 degrees! They are an excellent A/C company and I highly recommend them! We are so thankful that they got our A/C working quickly and for a fair price. Thank you Ben and Marisol! I will definitely contact you again if needed!

We are so happy we found Ben and Marisol at 32 Degrees of our AC repair. They are professional, knowledgeable and honest. We used them on two separate occasions and each time was a pleasure. They were quick, responsive and found the best solution to get our unit running properly. You can tell they take pride in their work, they are caring and will do the job correctly. If you are looking for an AC/HVAC specialist in the Lake Mary area, we highly suggest 32 Degrees Heating and Air Conditioning.

Ben, AJ, and Martin were a fabulous team. They did a great job installing the AC unit. Not only were they super friendly, they were timely, and taught me what I needed to know going forward. They also cleaned everything up and it looked better after! Highly recommend and will definitely use going forward. Service: AC installation

32 Degrees worked with us and our home owners warranty, in the end we took a cash out and decided to fully upgrade to a Trane top of the line 15 Seer system based on the recommendation of 32 Degrees. Incredibly knowledgeable staff of 3 came on time and dismantled all the old systems, installed the new Trane system and we were up and running and in blizzard like air in no time within a day.

The attention to detail in running piping and wiring was top notch - highly recommend this family run business operation to anyone whom asks; that doesn't want to deal with the big box name installers. Very fair, competitively priced and will never attempt to 'up sell' you with gadgets and gizmos you don't need. Highly Recommend!

Chris was very knowledgeable and recognized the deficiency with my AC immediately. He was professional, friendly and efficient. I will definitely reach out to this company again for any of my AC repair needs.

Ben with 32 Degrees repaired damaged duct-work in our attic. He came ready to install the replacement section and completed it efficiently and for a fair price. It's a family owned and operated business and I highly recommend them.

We woke up this morning with a broken AC handler. After getting 4 bids, we decided to go with 32 Degrees and I am so glad we did. They sent Ben out within 2 hours and he was very thorough and professional. He was able to accurately locate the problem and fix it quickly. We are very happy with the service and signed up for bi-annual service from this company. I can't say enough good things about my experience. You won't be disappointed.

Everything, from Marisol going above and beyond in the office to Ben installing a brand new system. A wonderful family oriented company that treats its customers like family. Very helpful, knowledgeable, quick to answer any concerns you may have. Very few businesses go as far as this team will for you.

Everything, from Marisol going above and beyond in the office to Ben installing a brand new system. A wonderful family oriented company that treats its customers like family. Very helpful, knowledgeable, quick to answer any concerns you may have. Very few businesses go as far as this team will for you.

Ben is honest, reliable and focused on attention to detail. Stands apart from the big companies and is head and shoulders above in customer service. You won t be disappointed!

I'm a first time customer and from the minute Marisol picked up the phone, it was great customer service, very pleasurable to speak with. My service tech, Ben, is awesome, so much knowledge, he kept me informed and explained everything that he was doing or needing to do. I was having issues with my thermostat, and the air cooling when it wanted to.

Come to find out I had multiple issues from bad wiring on thermostat and unit itself along with drain pan full. He definitely knows what he's doing. I highly recommend 32 Degrees Heating & Air Conditioning! Can't say enough about this great company.

I’m a first time customer and from the minute Marisol picked up the phone, it was great customer service, very pleasurable to speak with. My service tech, Ben, is awesome, so much knowledge, he kept me informed and explained everything that he was doing or needing to do. I was having issues with my thermostat, and the air cooling when it wanted to.

Come to find out I had multiple issues from bad wiring on thermostat and unit itself along with drain pan full. He definitely knows what he’s doing. I highly recommend 32 Degrees Heating & Air Conditioning! Can’t say enough about this great company.

I am a bit late in writing this review but we had a problem with our unit in early June. Ben responded quickly and worked with us to get the repairs completed as fast as possible - and thoroughly. With regard to having to purchase a new unit, Ben was considerate to our financial situation and found us an excellent deal! He was able to work with our teacher budget!

One really impressive moment was on installation day. Ben and his installer were working to get the new unit installed and it began to downpour in true Florida fashion - they kept working through it to get us cool! Thank you 32 Degrees! I'm sure I'll be calling you soon for that second, older unit of ours

I wanted to take a moment to give this company a review. I normally do not write many reviews but the customer service i received merited this review. Ben, gave us the unfortunate news that our outside motor blew and gave us the option to repair it or take that same money and put in a new unit. We decided to go with a new unit because our unit was past its time.

I am happy to say that on Friday night our a/c blew and by Monday a new unit was installed. We received the best price, financing was simple and his customer service was amazing!! He is truly someone you could trust and he does care about his customers and puts us first!

32 Degrees Heating & Air Conditioning is awesome, they were able to fix our issue the same day we called! Ben explained everything well and provided helpful tips! He was thorough, honest and had our air working properly, quickly! He even, patiently handled a second call over the phone due to user error with the new thermostat! Marisol was so helpful too when we scheduled the appointment, she even called us back with additional information!

We recently had a new heat/air conditioning system installed in our home. After obtaining several estimates, we selected 32 Degrees Heat & Air owned by Ben Burgos. On meeting Ben it became clear to us that he was an amazing person with an exceptional work ethic, honest and takes pride in his work. Ben also worked on getting us the best price on a Trane unit and took meticulous care in installing the system.

Unlike other HVAC companies, Ben does not sub the work out but installs the system himself with an associate, and will give as much time as it takes to make sure all the dots are connected. After the system was installed, the work area was left spotless. If you are looking to replace your system you'll be very pleased with Ben's work. His company definitely deserves a 5 star plus rating.

I can’t say enough good things about Ben (the owner). He came to the rescue when a previous HVAC tech from a different company couldn’t figure out what was wrong with our unit. He is an expert in his field, and it really shows. Numerous deficiencies were identified and explained in layman’s terms that were easy to understand. I’m sitting in my air conditioned house right now when I wasn’t before he responded. Again, very professional, courteous, prompt, and most of all an expert in his field. He earned our business for as long as we live in the area. HIGHLY RECOMMENDED!!!

"AN OUNCE OF PREVENTION IS WORTH MORE THAN A POUND OF CURE!" Ben B just completed fall maintenance on my heating unit; fixed one small problem and now my unit is good to go. Ben B and company 32 Degrees are honest, fair and professional - most importantly, they have integrity. Finding 32 Degrees to care for my AC/heat has been like finding a great physician - I highly recommend this company.

I searched for a local company to come out and fix our AC unit, which was turning on and off sporadically. Decided upon 32 Degrees after reading positive reviews online. Ben answered my call and was immediately friendly and easy to schedule with. He came the next day and not only was helpful and patient with my questions, but took the time to explain to my husband and I ways to maintain our AC unit ourselves over time.

He fixed the issue in under an hour and the price was very reasonable for all the work. Overall, he turned a stressful experience into a positive one and we will definitely be reaching out to him should our AC need more work in the future.

Highly recommend very dependable reliable quality work is excellent

32 Degrees sent Ben out on a Friday evening and he was able to get the job done even though it would have been easy to push me off to the next week. My AC runs better after the repair then it did prior and Ben went above and beyond by far. Their pricing is very fair as well. I highly recommend them.

Best guy I have ever had. Very honest, and treats your right. Does excellent work.

They go above and beyond to get the job done, and done quickly. They treat you like family.

They did a great job, fast response. I feel like they really went above and beyond and treated my job like it was in their won home.

Our AC went out and I called 32 Degrees. They came out in less than an hour!!! Who does that! Had me back up and running before the place could heat up in the hot florida sun! Highly Recommend!!!

Such a great company! Customer service was on point. We had an AC “emergency” in the midst of Hurricane Dorian prepping/waiting and they came out right away!! So thankful for local family owned small businesses that truly CARE!!

32 Degrees treated us like family. They helped us make the best decision for our needs. They were proffessional, and very neat. Thank you so much , your company is the best I've found in today's market. We will recommend you always.

Absolutely great customer service! Have a young one and the AC died just a couple days before the hurricane and every company was booked a week or so out. Ben was able to get out same day and able to install replacement unit within a couple days. Unit works great and know it’ll last a long time. Went out of the way to make things work. Very professional and highly recommend to anyone looking for an AC company.

Ben and his team installed a new A/C unit last year, great job, good price, my utility bill has been lowered by over 40%. I can't say enough about this company. We have 2 properties, and we also have PM service performed at both homes. I highly recommend this company, for Service, Install, Repair, or PM service, they are honest, friendly and trustworthy. 5+ star rating! Thank You!

I am a property manager and have used many ac companies over the years but 32 Degrees is the most honest and knowledgeable that I have worked with. They have a very fast response time which I and my tenants need and want. Highly highly recommend them

Ben has been my a/c guy for years. Doesn't get any better than his professional service. Truly honest and hard working guy. He services my family and friends houses too. He goes above and beyond to help people in need. I am so appreciative to be able to call him a great friend. Hope you have great success with your new company. You truly deserve it!

Best service I have ever had. Called them about a concern I was having and the company was very receptive of helping me address it. They came out quickly and fixed my issue with no hassle. Also each one of their reps are honest and hardworking. I'm thankful I was introduced to them!!! Would have given them 7 stars but 5 is the max.