EcoZapp Home Services & Air Conditioning Supply

Less than one-star. I purchased a brand new system from EcoZapp in April. They installed and 2-3 weeks I had to call them to check the system because it would not hold the temperature and was blowing warm humid air. It was consistently 5-7 degrees hotter in the house than the thermostat setting. They have been out to my home 3 times to check the system and have done nothing to repair it.

There is green liquid leaking around the compressor, but they still cannot figure it out. It is now 3-months after I purchased the new system and installation from them, and they continue to give me the run-around when I ask them to come out and fix the system. It was not installed properly, and now they won't come fix it. They constantly have the excuse that they have too many other customers with more important issues so they must attend to them first.

Very poor business practices and customer service. The most recent time they came out, they essentially told me that the system they sold me was the cheap model so I shouldn't expect it to cool my home on really hot days. If they knew it wouldn't cool the home, why would they sell it?The owner(s) of this company need to step up and make it right. Very disappointing, and no resolution in sight.

I highly recommend staying away from this company. I will post an update once the poorly installed system is repaired. Whether EcoZapp does the right thing and fixes it, or whether I have to go to another company to clean up EcoZapp's mess.

Salesman listened and did not get pushy. Game me a great price for what i needed. Techs were all courteous on time and did the work fast . Definitely would recommend.

I had to reschedule at the last minute and Eco-Zapp helped to make difficult dicisions easy.

A very well ran company. The Technician that came out was courteous and focused on diagnosing the problem. Will call them again.

Called and said that he could come sooner than expected which was fine! Fixed the problem in a short time. Very helpful.

Did everything they said they would and was very punctual. I purchased their service plan along with the repairs. Great value for what you get in return. Very highly recommended Eco-Zapp to anyone needing HVAC repair!

EcoZapp at every level has been professional, dependable, courteous, thorough, and have my best interests in mind.

These guys are "Pros" at what they do, from the office to the technicians and installers. I Couldn't have asked for a more dependable vendor.

Very professional and courteous. The person who did the initial visit was very thorough and knowledgeble. They included pictures of their findings with their estimate.

We replaced both of our 20year old AC units at the same time. Cody and his crew did an great job. Ron did an excellent job explaining all the pieces of the project. Their customer service has been absolutely amazing. I would highly recommend them to anyone.

They were very friendly when I called to make the appointment. They were willing to come out same day even though I called at 5 and he wouldn’t get here until 10. I chose to just have him come first thing the next morning. The technician kept me updated on his travel time and arrived exactly when he said he would. He was polite, informative and friendly.

Very helpful and educational! Not only were they very competitive on price but they actually took ample time to explain how things worked and quick fixes to help cool things down.

Loved their service. I would get answers to my text even when I texted at 6 in the morning. They had no problem changing the day for installing when my friend couldn t make it to let them in as he was flooded in his neighborhood. The only thing I needed to do besides enjoy the cool was to move my stuff back that I had moved out of the way. Was impressed with whole experience

Great people! They ended up being able to show up an hour ahead of time. While there is an appointment fee - it will go towards any work they do. They were very helpful and showed me everything that was wrong with my air system.

Eco-Zapp A/C Efficiencys' team Jose and team member were very polite and very friendly and got straight to work. They explained things and did a great job. I appreciate a company that takes to heart the comfort of their customers. Would highly recommend. Job well done. Thank you so much.

My experience with Eco-zap was wonderful. Their quoted price was competitive with several other AC contractors I had contacted, but was more comprehensive in the amount of equipment that would be replaced for the price quoted. The installers showed up exactly as scheduled and were very professional, efficient, and tidy. They installed one complete system on Friday and returned on Saturday to install the second system, so I was never without AC in my home during the install process.

Although my aging (15 yrs old) R-22 AC units were still operating at the time of their replacement, they had become unpredictable and were very energy inefficient. The new units (16 SEER) are already saving me money. Because I can track my daily energy consumption online, I can see that after installing these new systems, my daily energy consumption has been reduced by 35% to 40% over these last few 94 to 98 degree hot August days.

Not only am I pleased to be saving money on my energy bill, I can now rest comfortably knowing that I don't have to worry about the old units going out at the most inconvenient time during these miserably hot summer days!

We had Eco-Zapp service our A/C. Whole experience from appointments, customer service and technician visit was great. Definitely a company we would recommend.

Professional and knowledge is the most important in this field, Felt comfortable dealing with Travis who explained all what we need and job was done 2 Nd day without delay Good job I recommend this company

They completed the work in two days and cleaned up very well.