Howell's Heating & Air is the preferred heating and cooling specialist in the greater Richmond, VA area. Our services include, but are not limited to HVAC equipment installation, repair and maintenance. In addition to servicing all makes and models of heating and cooling equipment, we help our customers improve indoor air quality of their residential or commercial property. We also offer water heater replacement, geothermal and solar systems servicing, as well as airflow diagnostics and balancing. In business since 1969.
Served areas
- Central Virginia and the Greater Richmond, VA Metropolitan Region: Richmond, Ashland, Mechanicsville, Short Pump, Glen Allen, Tuckahoe, Lakeside, Midlothian, Chesterfield, Bon Air, Sandston, Manakin Sabot, Chester, Goochland, Varina
Highlights and features
- Service techs available 24/7
Associations and certifications
- ACCA, NATE Certification
Services
Residential Heating & Air Conditioning
Report
At Howell’s, we understand that no other single system in your home plays a larger role in your comfort or how much your utility bill will be than your heating & AC system. That’s why we specialize in cost-effective high-efficiency solutions, including natural gas, propane and oil furnaces and heat pumps. We have the expertise to provide you with alternative HVAC and home energy systems including geothermal and solar systems. We also install whole house generators.
Of course, if you are happy with the system you already have, we offer routine maintenance agreements that can help extend its useful life.
Of course, if you are happy with the system you already have, we offer routine maintenance agreements that can help extend its useful life.
Commercial
Report
Our full-service Commercial Department is available 24/7 to serve the needs of customers throughout the central Virginia Area. We provide complete design/build and plan/spec services for new systems as well as responsive repair and maintenance services. Our goal is to develop long-term relationships with our customers.
The Commercial Department consists of LEED Certified sales engineers, field supervisors, contract administrators and OSHA and first aid certified field crews. Because we are fully computerized, Sales Engineers can provide full CADD design system layouts and energy modeling and our on-site custom fabrication shop can accurately produce metal duct work and fittings.
The Commercial Department consists of LEED Certified sales engineers, field supervisors, contract administrators and OSHA and first aid certified field crews. Because we are fully computerized, Sales Engineers can provide full CADD design system layouts and energy modeling and our on-site custom fabrication shop can accurately produce metal duct work and fittings.
Reviews (48)
Kimmy Roberts
Jun 20, 2022
I've been with Howell's for over 15 years - they are the best! I've had service calls on both my heating and AC. They replaced my furnace quickly and it a reasonable price and have serviced my AC numerous times (the unit was installed in 1991). There is never any pressure for a new unit and every technician that has come out is friendly, professional and communicative.
Bekah Holt
Jun 14, 2022
Howell's heating and air came to our rescue super fast and fixed the issue! Other companies I had called could not get to us for 2 weeks. Super pleased with the service recieved from Matt! He was very nice and thoroughly explained what was wrong with our unit and how he fixed it. Can't recommend them enough! Service: A/C system repair
Hilda Kelly
Jun 06, 2022
Mark was as informative and professional as anyone would desire. After talking with me in depth about my new thermostat, he performed the six month maintenance check, and discussed with me what he had done. Howell's has served us at an exemplary level for years and always takes care of our needs in a timely manner. Service: HVAC system maintenance
Terry Owens
Apr 14, 2022
Everyone I've dealt with have been professional and listened to what we've said. They did a great job installing the new HVAC system and checking it out later as promised. Everyone who has come to the house is good with pets, especially our cats who love to meet and greet visitors. Highly recommend this company. Services: Installation, Heating system maintenance
Kathy Geiser
Apr 11, 2022
Howell has many wonderful employees.especially Sarah as she answers the phone and makes your appointments. She is so kind and very pleasant. Then there is JOHN - a technician. He is absolutely wonderful and so knowledgeable. John does a great job at whatever he's assigned to do - you will be amazed and will feel comfortable you have received the very best service. You can ask for John when you make your appointment.
Forrest Clarke
Mar 31, 2022
Howell's does a great job, every time. Every service tech I've worked with has been professional, courteous, and efficient. They take time to show me what they are evaluating and answer my questions. John Marshpund is the BEST - he has worked on our rental property and primary home for many years. Services: Install thermostat, Heating system maintenance, HVAC system maintenance, HVAC system repair, Heating system repair, Repair HVAC
Pat Dillard
Feb 19, 2022
Technician was prompt, clean, courteous, professional and thorough. The ladies in the office are always professional and helpful. I have used Howell's Heating And Air Conditioning for many years. They would always be my go to for my heatpump issues. Dependable, prompt and professional! Services: A/C system maintenance, Heating system maintenance, HVAC system maintenance
Amanda James
Feb 05, 2022
We had a technician, or 2, at our home 3 times. And 3 times they told us it was a different problem. One of those times we discussed filters, I purchased new, but the tech couldn't be bothered to install when they here twice more. We signed up for the "value club" and have experienced no sense of value. On the third time the tech did repair a relay I believe, and I don't want the less than great review to fully reflect on the individual, it is more of the company he represents.
We wanted to be satisfied, I love giving 5 star reviews, but these three service calls do not warrant positive feedback in terms of value or feedback. When our "value" club term ends we will be working with another company in the future.
We wanted to be satisfied, I love giving 5 star reviews, but these three service calls do not warrant positive feedback in terms of value or feedback. When our "value" club term ends we will be working with another company in the future.
Stephanie Michalowicz
Jan 16, 2022
Matt was in time, checked our 22 year old Carrier unit thoroughly.. He was able to answer my questions & explain, besides "eta" on our furnace. He was friendly & kind approach which I greatly appreciate. Thanks again! I felt he was honest. He said he'd try to get a referral for reputable roofing company who doesn't charge for inspection & sheetrock/drywall one too. I emailed to schedule & had to reschedule twice. Lacy responded in timely fashion.
Dave Cummings
Dec 28, 2021
Dave C.
Dec 26, 2021
Joyce Turnbull
Dec 26, 2021
Christy Zerhusen
Dec 24, 2021
We have used Howell's for over 15 years and have been very happy with their service. We subscribe to their comfort club and they service our units twice a year. Their technicians are knowledgeable and professional. Services: AC maintenance, AC installation, Thermostat installation, Heating system installation, Heating system repair, HVAC repair, HVAC maintenance, Heating maintenance
Susan Rebillot
Dec 21, 2021
Howell's has been maintaining our HVAC for at least 5 years, and in 2020, replaced our very old system. They represented their products honestly, helped us to make a very good choice, provided a fair price, and they continue to provide maintenance service. We are very pleased with our system. The service staff today was on-time, pleasant, and thorough. We find Howell's to be very reliable.
Donald Don Robelen
Dec 15, 2021
Virginia Barr Morris
Dec 14, 2021
Arthur Wingo
Dec 10, 2021
Brenda Endicott Patrick
Dec 09, 2021
Maria Thorsen
Dec 04, 2021
Taylor Austin
Dec 04, 2021
Alice Marie Dymacek Ford
Dec 02, 2021
Tim Austin
Dec 01, 2021
Roter Hund
Nov 23, 2021
Carol McElhinney
Nov 19, 2021
Alan T.
Nov 12, 2021
Tony is my service guy. He always comes on time when he says he will. Courteous, professional, and takes the time to explain everything I need to know about my system. He went above and beyond to help me with testing a gas fireplace and told me how to maintain it. He didn't have to go above and beyond, he just does. Service like this will keep me a loyal customer of Howell's.
Marcia Carr
Oct 29, 2021
Phebe Greenwood
Oct 28, 2021
Howells customer service was responsive and flexible. The total cost of the repair was very affordable and the technicians were skilled and provided exact part numbers to allow expedited shipping of a new heating motor unit. Everyone was gracious and followed up when asked to call back. Would definitely recommend this company. Service: Heating system repair
Bootsie McCracken Rogers
Oct 27, 2021
Toinette C.
Sep 02, 2021
Today was our semi annual service. We had Mark V as our technician. He came inside masked and with shoe covers without even asking. Service was efficient and he was very kind with the feedback about the service. We have utilized Howell's for over 10 years for service and repairs at our prior and current home.
Jeff Madridejos
Aug 14, 2021
Mark showed up on time as expected and did an amazing job. Diagnosed and fixed the issue in a timely manner. Mark answered all my questions and took care of anything to make our ac unit perform efficiently. He also cleaned up after himself and made sure everything looked tidy. I highly recommend Howell's and personally ask for Mark! He's the best and you will not regret your choice! A+++
Is R.
Jul 28, 2021
Brenda F.
Jul 10, 2021
They could not have been more responsive! I called on an extremely hot Friday evening at 4:50 pm because my home temp would not cool below 80. Technician was out in less than an hour & performed a full evaluation. I was not surprised to learn I needed to replace the unit as it was over 20 years old. Howell's provided us with a portable unit and brought it out that evening Since it would be the following week before a new unit could be ordered and installed.
I have used Howells in three different homes and I've always been pleased with their service. They go above and beyond to accommodate. I recommend having a maintenance contract to prolong the life of the equipment and save money along the way with unexpected emergencies such as this one.
I have used Howells in three different homes and I've always been pleased with their service. They go above and beyond to accommodate. I recommend having a maintenance contract to prolong the life of the equipment and save money along the way with unexpected emergencies such as this one.
Dave W.
Feb 24, 2021
Shirley Lassiter
Dec 04, 2020
Kathy Bodisch
Jun 08, 2020
We have been Howell's customers for over 25 years and 2 different houses. Their service is excellent and reasonably priced. One Christmas eve our heat died, and a technician came out promptly and fixed the problem at a cost that was amazing, especially given the emergency on a major holiday. I highly recommend them
Cliff Philips
Jun 04, 2020
Jeanine W.
Feb 24, 2020
USE SOMEONE ELSE! Had a contract for bi-annual cleaning and maintenance FOR YEARS. THEY ARE NOT UP TO INDUSTRY STANDARDS! Reputable contractor was HORRIFIED by condition of my system! HORRIBLE! ****Look under Doug and Jeanine Wisor. We are definitely in your system. OUR contractor took several photos in disbelief and was dumbfounded Howells collected $payment for "service" all the while never informing us the condition of the system that was in place.
Joel Lewis
Dec 12, 2019
My wife and I have been customers of Howell's for some 38 years. We have found them to be honest, guarantee their work, perform work at reasonable prices, and very important, respond quickly to emergency situations. Their technicians are courteous, knowledgeable, and patient in explaining new technologies so we can work the units without undue stress. All in all, they are are great company to be associated with and we recommend them without any hesitation whatsoever.
Deborah B.
Apr 12, 2018
Chris and Cardell came over to take a second look at the install and corrected every concern I had in my previous reviews. These guys were super friendly and seemed knowledgeable. The system now looks good and I trust, as much as possible, that it is now installed correctly. IMHO, I probably would have rated Howell's 4 stars if these guys had installed the system the first time and I didn't have to deal with the stress of a new HVAC breaking down and seemingly poor workmanship. Maybe my install experience was a rare occurrence, but maybe not! YMMV.
Sherry M.
Dec 15, 2017
In a nutshell, we are long time customers of Howell's. The most recent experience says it all. Email to website at 11:30pm on the first frigid night-Help! Heat no working correctly! Return call from office at 7:15am. Technician at 8:30am. Toasty warm by 10:00am. Kind & professional employees. There is no room on our go-to list for anyone but Howell's. And, yes, we have tried many others in Richmond.
Carmen & Terry
We have been customers of Howell's for 45 years. They are The Best! We recently called with an issue and they scheduled a service call that same afternoon. We always request Chris Lockett and we know that the problem will be resolved before he leaves our home. He is like family to us. We have had other service staff and all have been very competent and friendly.
Marlene H.
We have used Howell's for years. They have put a new heat pump in our old house and the house we are in now. We have always signed up for their maintenance twice a year. The individuals that have come have been very professional and knowledgeable. They go about doing their work, but will always take the time to answer any questions and will let us know if we need something and why.
On a couple of occasions we have had to call on the weekends. Our calls have been answered quickly and if the problem can't be solved over the phone, the tech will be right out. I recommend Howell's whenever I have the chance.
On a couple of occasions we have had to call on the weekends. Our calls have been answered quickly and if the problem can't be solved over the phone, the tech will be right out. I recommend Howell's whenever I have the chance.
Sherry M.
In a nutshell, we are long time customers of Howell's. The most recent experience says it all. Email to website at 11:30 pm on the first frigid night-Help! Heat no working correctly! Return call from office at 7:15 am. Technician at 8:30 am. Toasty warm by 10:00 am. Kind & professional employees. There is no room on our go-to list for anyone but Howell's. And, yes, we have tried many others in Richmond.
Nancy Tait
Jerry Woodrum
Chip Powell
Mary Earle McElroy
Raymond Powers