All Year Cooling

Do not use this company. Horrible experience.

Here's what's happened to us so far:

Purchased house in 2021, previous owners had a warranty with All year cooling. We called them and sent in our deed, and were told they would handle the warranty.

Now in 2024, our AC stops working, and they did not want to honor the warranty until we found an email chain with their employee. After a week battling with them, they came and "fixed" the AC...

The following day, the AC stops working again. So either they replaced the wrong part, or broke something in the process of fixing it.

Today I called them first thing in the morning. Said they'd have a tech out this afternoon. The guy showed up at 8pm, and tells me he's scared of heights (our AC is on the roof), and he will not go up there.

This company sent a tech who is scared of heights to fix an AC on the roof, 1 day after "fixing" it on the roof... I'm honestly in disbelief.

Avoid these people like the plague.

I will recommend All year cooling to all my friends. They did a wonderful job from Rudy the salesman to the installation process. Job well done!

I had an absolutely phenomenal experience with the installation of my new air conditioning unit. Both customer service and the technician labor were top- notch. I want to extend my special thanks to Javier, the air conditioning technician, and Mauricio for their excellent work. They were able to complete the installation, removal of the old unit, and duct cleaning all in the same day, which was very impressive. I was also pleased to learn they offer a veteran discount, which I was able to take advantage of. As a veteran, I really appreciate their support. Once again, thank you so much for the outstanding service.

Omar, my salesperson, was very professional and friendly. He presented me with the best offer and helped me navigate my HOA rules and requirements. The installers were also very friendly and efficient and made sure to familiarize me with my new unit before they left. I would highly recommend All Year Cooling to my friends and family. I love my new unit!

On 11/20147 I bought from this company a 3.5 ton York Condenser unit for $1450 2 years later I had to replace the motor, 2 years later the capacitator. In total $1900 up to date in repairs. Guess, 2 days ago I bought an air handler from this company, it was installed Friday 5/28 and the installer said, there is something wrong with the unit outside.

He called the office, who responded by sending a technician close to 5pm. to let me know that the unit outside needs repair and will cost $1100. I question again the quality of that unit. No luck to have someone here to replace the unit. I had new air handler not AC. I begged for hours to service the unit to no avail. The same day installed promise did not apply to me even though, I had bought a new equipment from them.

Next day by 5 pm I had AC. I paid for new condenser. I do not know if this company can be trusted on the service they promise to customers, they have people answering the phone, like call center type who give you different answers every time you call. Do your own research.

We hired All Year Cooling to replace the old unit at our new home. Customer service was very communicative and straightforward which I always appreciate. The guys showed up like they had done it a million times and had everything replaced and running in a couple of hours. Very satisfied with their work.

Spoke with Joseph at All Year Cooling and he went over my options for repairing and replacing my AC system. Their Prices CANNOT be beat! Super knowledgeable, Same/Next Day Service, The Installers were Professional, Courteous, Polite, and you could tell the mastered their trade exceptionally well. Highly Recommend!

The response time initially was amazing, one of my AC units stopped working I called All Year and they had someone at my house within the hour and took care of the problem. A short time later I decided to replace two of my units. The price All Year gave me was very competitive. The installation they performed was superb, the crew of 7 at my house was amazing, knowledgeable, polite, professional and accommodating. They completed installing two AC units within the same day. Couldn't be happier. This is a true testimonial, not a paid advert.

Responsible and professional technicians, I recommend them wholeheartedly. I had to call them for a problem with my AC and they did not stopped until it was completely solved. Very satisfied with them.

I have to give it to them, customer service is top notch. I had a new unit, an outside unit and air duct replacement in August 2021 and customer service was . Last week my thermostat went out and I realized that in my contact the thermostat was supposed to be replaced and it was not back in April. I called them on a Saturday and no problem they were out her on Monday replacing the thermostat no questions asked. Great place!

Steve was very helpful and answered so many questions about resolving my AC issues. He gave me several options for fixing my AC and was willing to work with us. He ensured we were comfortable with our decision and reassured us that he would assist us in any way possible. He checked on us before, during, and after the process. The technician Marvin worked very quickly and efficiently to install our new AC unit. He answered all our questions and made sure everything was up and running smoothly before he left. Very happy with my service thus far!

Nothing like needing a new AC system in the middle of a FL summer! All Year Cooling came right out, discussed our options with knowledge and professionalism. We felt really good with their products and knowledge. They scheduled and got the job done in such a short amount of time and even called a few weeks after to check in how everything was going. With that kind of service, they have made me a repeat customer for all my HVAC needs in the future.

Fast, professional and reliable are words used for All Year Cooling. Our AC stopped working on a Friday morning and by Friday evening we were cool again! It was a simple, easy fix and now we will be utilizing them throughout the year to clean and check our system. Apparently, according to Jim that is a must when making sure to extend the life of your system. So, every 6 months they are our go-to AC check up company!

South Florida and AC companies do not go hand and hand until you stumble upon All Year Cooling. From the moment I called to make an appointment, to Mario, the sales person to the 3 gentlemen that came to do my installation, this company is truly amazing! Their professionalism, knowledge and customer service are above anything I have ever dealt with not only for AC companies but a lot of companies out there! I will be loyal to them for years to come! Mario, a special thank you to you for your help and efficiency in getting our upstairs cool again.

During our home remodel, we decided to upgrade the AC unit. We used All Year Cooling because they were highly recommended by several friends. They worked with our schedule and arrived right on time. From beginning to end, we had a great experience.

Our house was built in the 70's and I am not sure what work has been done to it but the AC certainly needed some work. All Year Cooling recommended a lot of duct work, and replaced a few parts on our unit. Our energy bill has gone down well over a hundred dollars. These are trustworthy people and they do good work.

All Year Cooling replaced our AC unit this past weekend and their prices were the best compared to several other companies we reached out too. The lady on the phone was very nice and informative and the technicians who came out both times were very nice. We have cold air blowing and they did it in a timely manner!

We had our AC unit repaired by them. They came out the next morning after calling, and were able to fix the unit and get it ready again during that same visit. They seem like a good company to me. I would definitely hire them again.

Back in 2009 I spent hours researching square footage, handlers and everything about newer AC possibilities available. I landed on All Year Cooling after speaking with the owner Tom Smith Senior. He was accessible, communicative and open to addressing all of my concerns. His crew increased the return to the unit they had installed and opened new ducts.

Soon after, Tom Jr. took over operations always offering the same commitment, consideration and work ethic. Here it is, so many years later, and this is the only AC company I have come to my home to perform maintenance or address concerns. I cannot say enough about my level of satisfaction and my confidence in this company. I rarely write reviews, but when I get to speak with dispatch in the middle of the night and have the issue addressed the next day, I think a five-star review is the least I can do. I highly recommend All Year Cooling.

I have used All Year Cooling for several years and am very happy with their service. The customer service reps are always friendly and helpful. The techs are skilled and diagnose the problem accurately. They are always on time and fix the problem, keeping our home comfy.

We used All Year Cooling to install our unit when we moved to Florida. After a hurricane, we needed it to be serviced and they were available fast. After a free diagnostic, they offered a fair price for repairs. The whole team seems knowledgeable and are always professional. I highly recommend!

Professional company. Excellent communication and promises kept. I can recommend them without reservation and will certainly use them again for future air conditioning service or replacement. Service: Install AC

After 3 really bad experience with two big companies and one handy man, I had a really positive experience with All Year Cooling. I requested the Duct Restoration service because the other bad service experiences which was an entire upgrade of unit (handler & Blower) and ducts which they didn't do such a great job. The sales rep. for AYC, said there was no need to replace my entire duct work, but to only restore the bad connect job that was done on the duct by the previous butchers.

He understood my frustration and GUARANTEED their services or no payment would be rendered. Wow! They lived up to their promise and most of all their craftsmanship. I was told the job would take 3 hours, but it lasted almost 7 hours. I didn't complain once, because once that I saw how Dino & Joel were wiring so hard, I was extremely pleased. These men restored the entire duct, return & plenum. Overall, I wish I would have done a better research from the beginning and I would have avoided the three really bad previous experiences and could have had just one great experience with professionals like All Year Cooling.

Service rendered over 11 months ago. Prior to my post, all reviews were positive expect for some ex-employees complaining they were over worked. And I believe them now since after my service, the guys from AYC had another job they were late for by almost 3 hours. Thank you very much once again.

We needed a new AC unit and were referred here. They did a great job. They arrived as scheduled and completed the work by lunch time. The new unit works wonderfully and we are very impressed with their service. We certainly recommend them too.

We called All Year Cooling to help us out with our AC that seemed to not be firing on all cylinders. The customer service person was really helpful and when the tech came out he did a great job of explaining everything to us. He got our AC fixed the same day and it's been working good as new.

I’ve been working with All Year Coolling for 7 years and always received a good customer service. But today it was special! My thermostat was at 80 F for no apparent reason. I called them and they came right away. They found the problem and fixed it!
Myra was amazing when she scheduled my appointment, asking the right questions and believing that it was impossible to stay inside the house. 😉
I also appreciate the technician Horace knowledge and experience, also his patient in explaining everything to me.
THANK YOU. GRACIAS. OBRIGADO. MERCI !

I can’t say enough about ALL year Cooling! They have never disappointed us. Even if it’s not an emergency, they still come out pretty quick and have always been so respectful and understanding. Their work is impeccable, in fact they also call you later after the job is done to make sure you’re completely satisfied. Great experience from the phone call to them arriving and then doing great work. I’ll always recommend these folks.

Called them at 4pm on a start to a holiday weekend, they not only answered phone had someone at house by 6 and fixed the problem. I would highly recommend them.

I called All Year Cooling just before 7 pm today. By 815 pm my A/C was up and working gr8. What more needs to be said. They know what the word Service means in Service Call.

Yesterday I signed a contract with another A/C company to replace my 15 y/o A/C unit...price...over 13K for a 5 ton 16 seer unit...I called a friend who referred me to 'All Year Cooling' HE SAID "THEY ARE THE BEST"...so I called and spoke with MIchael who was able to provide me a quick quote within seconds...when I heard the QUOTE (8K less than the other company) I almost fell to the floor and accepted the offer immediately.

He quickly assisted me in obtaining 100% financing on the spot...and today..."Nick" - the technician, came in removed the old a/c unit and replaced it with the brand new 5 ton unit. This guy was amazing...to start with a GREAT personality (that alone saved the day), clean, organized, and best of all knowledgeable...I kept asking him questions as I am planning on attending school for HVAC and he was to the point.

I observed how he worked, asked many questions and with all...I am happy to recommend "NICK" for any job..this guy really knows the business and equipment. I am glad I changed to "ALL YEAR COOLING"...have 10 year guarantee on the a/c unit and took the 10year extended guarantee as well...for a great price...THANK YOU - and by the way - the AC works perfectly and with force....THANKS

Nick did an OUTSTANDING job at my home. Everything was done expertly. The work and the customer service far exceeded my expectations. I also want to commend Nick's assistant and give a special thanks to Dillon, who was so kind and helpful in getting the ball rolling when he visited my home on Monday. Kudos to the whole team, the owner, and the entire All Year Cooling family!

We would recommend All Year Colling and Heating, Inc. to anyone that needs a new a/c system or service. Great company that is dependable and honest, totally surpassed our expectations. Thank you again for your awesome service. We will definitely use you again in the future for our a/c needs and recommend your company to everyone!

I was not happy with the installers. They are not customer oriented.

Well established company. Communication by customer service needs some improvement. Overall satisfied with the work done.

They did a good job. It was a 3 1/2 ton install and took about 4 hours. The A/C we were replacing was almost 20 years old and we saved over 30% on our electric bill in the first month. Definitely worth the initial investment and we received very professional service.

I had some issues with my installation initially, but All Year Cooling went above and beyond to make sure issues were resolved, and I was satisfied. Special thanks to Joel who did a great job with my duct work today. He was punctual, professional, and efficient. Also, thx to the installer who came to assist him...I could tell they took pride in their workmanship. Joel offered the kind of service that is worthy of a RAISE...He represented the company extremely well, & as an HR professional, I know that not all employees go above & beyond to satisfy a customer. Thank you Joel!!!

Excellent experience. Installed same day. No pushy sales pitch just an honest education on different models and brands. Installers worked quickly and efficiently and advised me about future service. Perfect experience!

Great service... the same tec. Came who installed one year ago my new unit. Could not be happier with both. He was top notch.

The worker work very good and hard the finance is worth it along with 10 years warranty will keep in mind to continue along I recommend to who needs service with their unit

They are professional, neat, honest and on time. They are very reasonable I wouldn't hesitate to recommend them.

The installation of our new A/C unit went smoothly and in a professional manner. We had a minor issue with Customer Service after our installation but the manager called us and solved it to our satisfaction.

The service people were very professional, skilled and courteous. I would highly recommend them!

I was searching for the best HVAC Services in my area because my regular AC Guy was nowhere to be found and I needed my unit to work. I came across All Year Cooling and got in touch with them. I didn’t realize it at the time but I was speaking to the company owner Tommy himself. He sent his crew out and they took care of the problem. I no longer have just an AC Guy who just does side jobs at his convenience but rather an entire company that will work around my schedule.

If you are in the market for a brand new AC system (as we wound up being), or even just need service or repair, I HIGHLY recommend All Year Cooling. Fast, smart and courteous estimate on a SATURDAY at no cost, and super professional installation the very next day. I can't say enough good things about this company!

From the start the experience was great. Professional and friendly employees. They were able to get to us quickly and fixed the AC quickly. I definitely recommend All Year Cooling because they made staying in our vacation rental bearable. They really saved our vacation!

Very impressive service. I was very please with how fast and efficient All Year Cooling was. Not only reasonable pricing but better service than you normally find out there.

Your staff is very helpful and always there to help me pick up the pieces. Any time I have an issue with my air conditioning unit, I can always count on All year Cooling to be there for me.

They are a very great company they handle all the heating and cooling all year long. I highly recommend you check them out. They will come and fix or help anything doing with heating and cooling anytime just give them a call.i love them

Very attentive and helpful people. I had a really great experience with an air conditioning repair and really recommend them to everyone! Really the best service you could find out there.

All Year Cooling doesn’t need to approve because it’s akteady a great company. Friendly employees, fixes anything that’s broken, and always on time. I’m officially giving this five stars.

All Year Cooling has provided me with exceptional customer service. They were able to get my air conditioner repaired in a timely fashion. I recommend them to anyone that is looking for a stellar experience.

Everyone at All Year Cooling were pleasures to work with. From the sales person, Kory, to all the wonderful people who answer the phone, to the professional and polite installer. All Year Cooling helped me find the right units for my home, at an excellent price. We even took out an extended warranty and service contract. I have a professional organizing business and have recommended All Year Cooling to several clients as I was so incredibly pleased with the service that I received. Thanks, All Year, for making replacing and servicing my units a pleasant experience!

Great job, they did my A/C the very next day. They replaced the entire system for $1100 less than any other estimates that I got. Awesome, awesome job.

Wow, I can not say enough good things about All Year Cooling. As a Florida resident, AC is crucial, especially in the Spring/Summer months. My AC unit had went out during an unexpected heat wave and after being previously ripped off by another AC company, I called All Year Cooling after reading their reviews and I am glad I did call them, as they are very professional and upfront. They were able to fix the problem immediately and within my budget. Highly recommended!

All Year Cooling is a great company. When they came over to repair our air conditioner, they were very nice. They explained everything in a way I could understand. I would recommend this company to anyone that needs an air conditioner installed or repaired.

I highly recommend this company! Very easy to work with. They have been family owned and operated since 1973 and you can tell. From the minute they showed up they treated me like nothing but family. They also offering several financing options which was great!

I reached out to several local AC companies to fix/replace my old AC unit, and couldn't believe how fast and friendly All Year's staff was! The quote was more than fair, and ultimately why we went with them. The repair crew were quick and totally knowledgeable, and answered all of my (many) questions easily. Will be a return customer if/when I need cooling help in the future!

When I researched on the internet for the best-rated AC vendors in my area, I came across All Year Cooling. I was doing major upgrades that required changing an 18-year-old AC unit, although it was still working. It has been two weeks since I got a new AC unit from All Year Cooling. The sales representative was very positive and responsive, and All Year Cooling had very fair pricing.

As expected, the AC unit was delivered on time and the installers showed up. They were very professional and they cleaned up the area, and the installation of the AC unit was excellent.

What dedication you have. I called on Sunday after my a/c unit broke after 14 years! You came out with the lowest estimate by far. You beat the other competitors by $5,000! You came on Monday night at 7:30 p.m. and finished the job at 1:00 a.m. Tuesday morning.! Amazing dedication to this project. On Tuesday, you came out with the broken circuit breaker as a replacement. I will make sure you are recommended to friends and family. Thank you so much!!

All Year Cooling is a family-owned business that I can definitely say treats you like family! I was provided with a completely honest and detailed estimate for attic insulation in my house. I have saved a great deal of money each month after having this work done by All Year Cooling. I would confidently recommend them to friends and family.

1st off let me state All year cooling they're reliable kind and courteous to your needs. To make a long story short the last company we used to whom I will not name, whenever there was a problem with my A.C it would take 2-3 days for them to fix and or resolve the issue. I have a friend who told me about All Year Cooling so I decided to give a call and was amazed at the promptness of service.

Thank you so much All Year Cooling and staff. Not only are you there for us 24/7, you follow up and stand by your outstanding work. I don’t know what I would do without you. Florida is a tough state to keep cool without an AC company like you. I am so grateful to have you as my one and only AC company. I recommend All Year Cooling to anyone who wants an honest, loyal and competent air conditioning company. God bless you guys, thank you for being there.

Our AC was damaged by hurricane Irma and was slowly leaking. After spending time doing research on our options to repair or replace, we realized that we had no choice but to go with the latter of the two. We received 4 quotes total and All Year Cooling quoted $1,200 less than our lowest quote from the other 3 companies. We would have been skeptical at first because the amount was so much lower but All Year Cooling was referred by someone that we know and trust, which we combined with how long they have been in business and the great customers reviews, so we went with them and so happy that we did.

Great customer service and a very streamlined process. No longer have to fight with our old AC to keep the house below 77°. Finally have cool air in our house with a brand new unit that isn’t hurting the environment.