SWAN Plumbing, Heating & Air of Denver

We are really happy with the work that SWAN did to install a new heat pump and furnace in our home. Our main installation technician, Daniel, did a great job. Our home is over 100 years old so these types of projects always present unique challenges. The installation took longer than expected, but we really appreciate that Daniel took the time to customize the installation to fit our small space. We could tell that Daniel cared about quality and takes pride in his work.

Service was awesome from beginning to end. The person who answered the phone was friendly and fit me in quickly. Drilon was honest and explained the proposed fixes well. He didn't try to oversell me which I really appreciated. And he listened well to my questions and concerns too! And Ricardo is amazing. He did the work of 2 guys himself and installed a whole new system in less than a day! He was professional and courteous and explained all his work and how to operate everything to me as well. Definitely will be using SWAN again!

As always, Swan did a fantastic job! Shane was courteous, professional, and walked me through the maintenance inspection. He took the extra time to not only explain the the different recommendations based on his findings, but the rationale for each recommendation. If you're ever in need of a trustworthy and expeditious HVAC company, I strongly recommend Swan Plumbing, Heating & Air.

This was my first time using Swan Plumbing and I could not be more pleased with the service from the technician, John Waters! He was friendly, pleasant, professional and was kind in answering all my questions John also took the time to fix a bathtub faucet that wasn't working because of a minor clog. He was sure to check all the other faucets for leaks.

I would give him 10 stars if I could. I am so happy I joined the Swan Club and feel very confident in their professionalism and fairness. It's comforting to know they are reliable and can be counted on for service. I recommend them 100%!

Swan is awesome. Everyone we spoke to was great. They came out same day in the snow when the furnace went out. They installed a new one that day! We needed a new AC too and while they couldn't do it that day because of snow ( had to get up on the roof of a condo building) they came out within 2 days to get it installed. They even sent a courier out to me in Fort Collins to pick up the payment when I couldn't get down to Denver.

I've not experienced this type of customer service and expediency ever! When they say 24 hour turnaround on service they mean it. They have warranties on everything, it covers everything. Ended up getting their annual maintenance service too due to their follow up and handling everything just as they promised. i think this is a company that is proud of their work and stands by their customer. I am really glad we contracted with them.

Ricardo and Miguel did a fantastic job of removing our old HVAC system and installing a new furnace and A/C unit. They were super professional, informative, thorough, courteous and timely. Ricardo took time to explain their whole process, system operation, and answer all of our questions. He set our thermostat for us, explained about rebates and informed us of inspection requirements and paperwork that we will receive. We could not be more pleased with their work and definitely recommend them to anyone who needs honest, professional, quality work.

I have used Swans for the last several years for my heating and A/C needs. Each employee does a great job. Today I had Moe. Amazing young man. He was very thorough and explained everything to me. He took his time and even swept up some dust that was on the floor.which I have never seen someone do before. I highly recommend Swans and Moe Service: A/C system maintenance

We recently moved to Colorado and a friend recommended Swan's Membership Plan. Yesterday a member of the Swan team, Tyler, visited to complete our first HVAC system maintenance and review. He was extremely professional, thorough and explained in detail the ins and outs of our system. Tyler recommended a few changes and upgrades, but did not push for me to decide immediately. I was extremely pleased with the service and even happier that I joined the Membership Plan.

I called Swan for an issue with my water heater. Zach was great. When he arrived, he confirmed my findings and quickly found a replacement part and setup the repair. Both the person on the phone and the technician were helpful and very nice. Service: Water heater repair

Very happy customer! I was so impressed with my experience with SWAN. Their customer service providers were very friendly, responsive, and professional. Although it's a busy time of year, they were able to get a technician out same day. The technician sent out to my home, John, arrived on time and was very professional. He walked through everything he was doing and made sure I understood what he was doing during the entire process. I was also impressed with how reasonable their prices were. I will definitely be using SWAN in the future for any HVAC needs!

Shane from Swan did a great job on the service call for our HVAC and tankless water heater. He helped us with an odor issue we were having through the ventilation System. I was very satisfied with his knowledge of he issue and help.

Moe was awesome. He fixed our furnace and provided us with the information we needed to keep the problem from happening again. Offered us a maintenance program that we should have had! Always great service at Swan! Services: HVAC repair, Heating maintenance

Shane was so friendly and knowledgeable. He even carried things I needed in the basement for me as he went to the furnace room. He has helped us before and always remembers us. Service: Heating maintenance

I am extremely happy with the service received from Swan Plumbing, Heating & Air of Denver. My Trane heating system was not working and of course the house was cold. I called on them late in the afternoon. They scheduled the service call and arrived at my residence at 9:00 AM the next day, as promised. Moe, the technician, was extremely knowable, skilled, thorough, and very professional in his work.

He had to install a new circuit board in my unit. He completed this work in a timely manner at a reasonable price. I will call on Swan again if and when these types of problems occur. Thanks much Swan. Your help is really appreciated.

I am really happy with the service from Swan. I'm part of their membership and they always go above and beyond. They are professional, knowledgeable, and go out of their way to make sure you understand how best to take care of your furnace and water heater to make it last as long as possible. I feel that I can trust the advice and recommendations that they give. Thank you Swan and Moe!

Jon was extremely professional, extremely communicative, and the visit was very educational. We have an old house, (built in the early 1950's), so there are a lot of things common to homes in our era that are uncommon in modern homes; and yes, that includes the plumbing Jon was great at explaining the updates that need to be done, great at giving advice on pros and cons of certain procedures, and not at all pushy in ANY way. He was very respectful, and very personable. Thanks for the great visit!

Chris from Swan Plumbing was great. He was incredibly helpful and knowledgeable in discussing our options, and by the end of the project I trusted him implicitly. We got some outrageous quotes from other companies, and when discussing them with Chris, it was clear he took it personally that others were inflating their estimates. Swan was able to give us the best price, and Chris' integrity was really refreshing and reassuring. I'll be going back to Swan for our next job.

Excellent customer service. Need furnace checked before storm Swan took care of us the same day. Service Tech was professional and knowledgeable. He checked our boiler and made sure it was working efficiently. Extremely Happy! Thank you Swan and John-Excellent Service! Service: Heating system repair

Explained in order to put in a new box behind the washer they would have to cut the drywall they knew what size the frame was that giro around the cut out but the finished project I has a hole above the frame when I asked about it I was told it easily can be fixed and I know I can do it and I know I can have someone do it however I was not real pleased.

I've always been very very pleased with the people that you have sent out here to work in my house a water heater the toilet andAnd I so much appreciate it. But this I'm a little unhappy Sharon Nicholson

Great company great great service person. He was very helpful

Excellent tech service at a great price. Tech was very knowledgeable and was able to diagnose the problem areas. Definitely will call them again.

Great job and very helpful! Jeremy replaced my disposal, cleaned up, and gave some recommendations for my furnace as well. I will be using SWAN in the future.

Everything they do a great job and are reasonable in prices.

I had 3 services with them in the last year. Furnace/AC, hot water heater and a new garbage disposal. They were thorough, maintained a clean work space and I have not had any issues with the installs. In 2 of the 3 instances, I did receive other price quotes. Their cost was very fair compared to other vendors.

We recently needed to replace our furnace and air conditioner. Swan was able to complete the work immediately as it was a slower time. Drilon initially came and did a check of our furnace. He gave us 4 options to consider, which was helpful. He was professional and answered all questions and helped us decide which option to use. The two installers we talked to, Zane and Adam, were both efficient and very helpful. They patiently answered all questions and behaved very professionally. Based on the service we received, we would again use their services.

Ron is awesome. Very professional and explained everything completely. Would definitely call them again.

I am so glad that I found Swan! They have been nothing but great every since interaction! My house always has something to come up with the shower, pipes, toilet, furnace, etc. Things getting old or breaking etc. I NEVER have luck with companies for anything (moving, repairs, etc) but these guys have changed that! I am grateful they can do many things!

They have even replaced my AC and furnace! This particular interaction was to fix a clogged toilet that I couldn't fix myself and Jeremi fixed it very well! Earlier in the year he identified that my basement was flooding from a busted pipe on Memorial day and fixed it! When things break it is very stressful but these guys help make it all better with their flexibility to help ASAP, reasonable prices, and friendly service.

They are also always very upfront and communicate well. They show me what is wrong and let me decide how to handle the issue! I never feel confused or pressured. I also do their service plan that includes checkups yearly (AC, water heater, etc) and gives 20% all services, I highly recommend that.

Drilon was a fabulous technician. He was friendly, engaging and kept us updated on what he was doing every step of the way. I would give this company a 5 star rating and recommend their services. Drilon called in advance, confirmed the appointment and made sure we understood everything he was doing to try and get the furnace to heat up and stay connected. He also offered a monthly warranty service. Excellent technician and company!!!

I was very pleased with the work that Spencer did during my tune up. He went above and beyond to answer any questions that I had during his visit. He did a thorough job, and I would recommend him and Swan Plumbing and Heating to anyone.

Spencer was amazing! He did an excellent job and was able to communicate informative information so that it was easily understood! He worked very hard and went above and beyond in his work (I.e., taking care of wasps nest!). Highly recommend Swan and Spencer.

Jordan was such a great help yesterday! It is never any fun to wake up after a snow storm with no heat in the house, BRRRRRR!!!!!. It's even worse when it's a day your kids don't have school and are already freezing when they wake up... I thought I knew what was wrong and I was close but Jordan showed me exactly what happened. He showed me the part so I could see that it was cracked from wear; I guess that happens in a 20 year old furnace LOL.

I am no fool when it comes to service issues and did my own repair cost research so that I wouldn't get "ripped off". Jordan came back with a reasonable fee to fix it. He even needed to drive an hour to go get the part and come back that same day so we had heat again. Thanks Jordan for doing a great job! You made me feel comfortable with the work being done and because of you I will be using Swan to replace my furnace and AC later this year and for anything else I may need until that happens.

Detlef and Matt replaced a sump pump, a gas line, and modified a hose bib on the back patio. They took time to not only do the work in an exceptional manner, but make sure I knew what they were doing. I was very comfortable with all of their work and their explanations. They truly represent the best of Swan Heating and Plumbing and are just another reason I will never use any other company to do the heating/plumbing work at my house.

Called Swan with a toilet problem and they had same day appointments! Their fee to come out was very reasonable and the technician was so kind and helpful. Thank you Swan and will definitely be calling again and referring to my clients in my real estate business.

John came and gave me an estimate and he was very helpful and friendly. The tech guys Adam and Zane were very professional and knowledgeable. The unexpected expense was made easier due to the awesome service provided by Swan.

The guys at Swan Heating and Plumbing were absolutely amazing !! Extremely quick and responsive, came out the very next day on both my problems. Their prices are honestly the best I've seen, incredibly fair. Their staff is knowledgeable and kind and explained each process in detail and took it step by step only doing what was absolutely necessary.

On a big leak I had they fixed the probelm and then arranged ALL of the subcontractors to come and take care of the damage quickly and effectively. I cannot recommend them highly enough, I have already told several of my friends and they have certainly made a customer for life!! Thank you Jon, Detlif and Ron!

i am so pleased with my experience with Swan. We had a kitchen sink plumbing problem and James diagnosed and resolved the issue quickly. He is very professional, knowledgeable, efficient and personable. He explained me everything -the issue, the solution, how to keep it from happening in the future. I will definitely use them again!

Swan plumbing and heating is by far the best ! I have used their services for plumbing and electrical work and I've been impressed both times. They surpassed the expectations of customer service and made sure I was happy before completing the job. The employees were friendly and knowledgeable. I highly recommend them!

Had them install a furnace and a new heater. Their prices were very competitive and they did an outstanding job all around. The service technicians were very professional and they all worked hard to make sure that I was satisfied as a customer. I’m very happy I hired them and would do it again in a heartbeat.

i am so pleased with my experience with Swan. My AC quit and I was worried what that might mean. Tyler diagnosed and resolved the issue quickly and without making more of it than was needed. He also inspected all aspects of my system to make sure there wasn't more than one problem. He is knowledgeable, efficient, personable, and went above and beyond to explain everything--the issue, the solution, how to keep it from happening in the future. I can't say enough good things.

Tyler was awesome! He called when he was on his way. He was very professional and courtesy. He help me to understand everything he was doing. He answered all my questions! I hope all of your technicians are as professional as he is. I will stay with your company a long time! Thanks Tyler for being so easy to talk with!

This company stands behind everything that they present, quality installers, quality office help, fabulous technical support...even on New Years Eve. Humidifier problems they were on it in within a few hours....can not say enough positive remarks about this company.

I loved the service on the phone with my initial call and the tech who came to my house was very nice and professional, showed up on time and finished his work quickly. I will definitely use them again and recommend to my family and friends!