Griffith Energy Services

On 2014, I have installed a heat pump with Griffith. On 2015, the unit no longer produce cool air in the near summer. So I called Griffith and a technician found that there was no more refrigerant. I told them that I just got the unit installed one year, but they still charged me for the refrigerant refill. On 2016, the unit was out of refrigerant again, but I found out it was a dirty Schrader valve at one of the service port was leaking (Isn't it supposed to be checked for leak when the refrigerant gets filled afterward as a standard procedure?).

The valve was changed and it lasted until year 2020 then the compressor gave out. This time I did a ton of research before I called Griffith again and they finally replaced the compressor. After about a week, the unit does not produce cool air again. I found out that the unit Low Pressure Switch was activated and the brazing of the compressor was not done properly which caused the leak.

I requested service with Griffith again. The technician brazed the compressor again. As I watched, I noticed that the Nitrogen Pressure Test was not done. When I requested a pressure test with Nitrogen, the technician only did a vacuum on the system and without the proper industry standard. Guess what? On 2021, the refrigerant had leaked again and it was leaked at the same place where it was brazed on the compressor connections. You can see the refrigerant oil all over it. (Can you count how many times the refrigerant gets filled and leaked so far?)

Griffith energy services had serviced my home with oil and furnace maintenance for 45 years. I would not want any other oil supplier to come to my home. All employees both in the office and service maintenance workers perform at a level that would be hard to exceed. Competence and professional employees at every turn. Thank you for all the services provided my family over these years.

Recently Griffith Services Tech Daniel Hays serviced my indoor and outdoor HVAC units. Mr Hayes arrived on time and conducted himself in a professional and courteous manner. Upon completion of his inspection and servicing the units Mr. Hays gave me a written and verbal report of the work he performed. Thank you Mr. Daniel Hays.

Writing for my parents, George and Shirley Miller. Their furnace went out, they called Griffith @approximately 5:15, the service man, Mike Richardson arrived promptly and they were back up and running by 6:12. He was prompt, courteous and knowledgeable. Thank you so much.

Great services on the maintenance of my furnace and water heater today by Greg Leikus. Called ahead, introduced himself, interacted with my dog and did a thorough job!

Griffith came out on a Tuesday evening at 8pm and fixed my Heat pump and got us comfortable in a hurry, I would not hesitate recommending them to my friends an neighbors

Excellent Job! Crew was on time, professional and efficient. This new unit is 3 times more efficient than the old one. At the current rate it will pay for itself in 5 years just in the electric savings. Can't say enough about this experience from the sales team to the office staff that set the appointment 100% professionals.

Daniel Hays did an excellent job. He was efficient and personable. He explained everything that he did for my annual maintenance. I am very pleased with Griffith Energy Services and the technicians.

Had a great experience with Danilo, who provided emergency service. He was personable and glad to answer all my questions. He even walked me through all the problems with my unit. Glad he came by!

Daniel Hays (Dan) was congenial, polite, and informative. We watched him methodically check over the system in our basement and out in our yard with great care while describing each step of the way to us. We would be delighted to have him continue doing our routine checks and other service needs. Thank you!

Been with Griffith since 2002, appreciate that I can contact, even walk into, an office with real people who listen to me, and respect me as a long term customer. All good, and the fixed price contracts have helped us out in many years.

I ran out of oil which I just had put in a month ago I wasn't expecting to run out. It was Sunday they say there open 24/7. They are not. I received and answering service which said she couldn't answer any questions I had and to call back monday. Please change your status if ur closed on sundays.

Our technician, Gregory Leikus was amazing. He arrived as scheduled and did a very thorough cleaning of our furnace and service of our air conditioning unit. He was very pleasant and respectful. Everyone we deal with at Griffith are kind, honest,wonderful people! We are very thankful for all they do for us! Keep up the great work!

We had a furnace/ac problem that prevented it from working. The Griffith team uncovered the problem and fixed it quickly - after others have tried and failed. I am delighted with the Griffith experience I have had for the last five years.

I have been a Griffith customer for over 30 years. They are good, responsive and their service contracts are great. Yesterday Dennis Mitchell was my tech for oil, air and tank annual service. He was methodical, a pleasure to talk with and thorough explaining the whys and wherefores of what he was doing. What more can I ask. This way I know what to possibly expect. Thank you keep up the fine work and service!

We've been a customer of Griffith Oil for many years! My mom also have a service contract with them and whenever we call, they have provided us with great service. For example, my mom called them Tuesday afternoon because I had completely ran out of oil. Before I got home from work, the oil man was there "waiting" for me to supply me with a few emergency gallons of oil to last me through the night. Also, even though it wasn't my scheduled service time, they still delivered us a full tank the next day. Thanks Eddie for your emergency service on Tuesday, April 5th......greatly appreciate you waiting for me to arrive home so you could reset my furnace.

Amazing customer service! They went above and beyond to refill my 89yo grandmother's oil tank in 7degree temps on a Sunday!