All Pro A/C and Heating

This group is awful. Spent $100 trying to fix an intermittent issue and they drained the coolant out saying it was over pressure, then wanted $1K to tear the unit apart to fix the issue because now the unit didn't cool at all. Turns out that one of the filters was installed backwards and the unit was icing up. Ran without the filter to clear the ice and reinstalled filter properly. Had to pay someone else to refill my refrigerant since it was way under pressurized even after I fixed the icing issue. On top of all of this, Johnny lied to my wife about several unnecessary services and 'code violations'. Never again!

After talking to them. I was wrong about this company. They are great. Sent out man. And we got things going.

Johnny came out to do a first time service on my a/c, which had not had any issues in 4 years on newer house. Told me to put in a fresh air filter where there had been none and made a few adjustments, including damper. Within a week after filter install my house turned swampy and within 2 weeks it was covered in mold inside. Three other a/c techs stated that filter should never have been installed due to the type of system and insulation I have. Called to inform Johnny and he couldn't have cared less, said he was not responsible for this at all.

I now have a $10K mold cleaning and remediation project in process not covered by insurance, not to mention the 20+ garbage bags of moldy belongings in the trash. Do yourself a favor and skip this guy, use anyone else.

This review is for All Pro Heating and Air Conditioning out of Moody, TX. This company and their staff, office and field representatives, excel in their dedication to serving their customers. They installed my HVAC system last September and it worked flawlessly. I had an issue with the AC drain after having some insulation work done in my attic, to include installing an additional cold air return.

The All Pro staff had a repairman out the next morning. (Some insulation had gotten into the drain line.) The service tech handled the issues, explained them to me and my system is working again. Excellent responsiveness, extremely professional and courteous. Would definitely recommend them to anyone needing this type of service.

So thankful for this company and their service! AC went out and in these Texas heat waves, it's unbearable. They got Jeff out there the next morning. Not only was he great at explaining the issues, he is a creative problem solver! They are fair with their pricing, kind people, and easy to work with!

This is my first hand experience with dealing with All Pro A/C and Heating. The receptionist who answered the phone when I called was very helpful and respectful. She gave me a precise time when a technician was going to come out to my house. Jeff called me the next day during the time frame that the receptionist gave me. He informed me that he was 10-15 minutes away from my house. Jeff was very professional and, yes he was wearing a mask.

He told me what the problem was. My HVAC unit needed more freon and a capacitor. He refilled the unit was more freon and replaced the capacitor. Overall I am very happy with the services of this company. I highly recommend them over their competitors. They were far cheaper and worth every penny that I spent with them. Jacobs and Cathey overcharged me for a capacitor on last year.

My bill from Jacobs and Cathey just to change the capacitor only and nothing else was $285. My bill from All Pro A/C and Heating was $157.84, which included the service charge, adding freon, and replacing the capacitor. So if you are looking for a good HVAC business that will not rip you off All Pro A/C and Heating is the one that I recommend here in the Waco area.

My heater was not working and it was really cold, I called All Pro about 8:30 in the morning, they were there within 3 hours, had the heater going in less than an hour for a very reasonable price. I will definitely use All Pro in the future.

I called them when my A/C stopped this summer. They were able to get me worked in and fixed my a/c in no time. Best customer service and family friendly business. Highly recommend to all my clients, family and friends

Do not use them! They charged me $400 to clean my coils and my air worked for ONE DAY. Now it works intermittently and makes a weird noise. When I called, they said that coming out again would be another charge if it was related to anything other than what they fixed. I called them to FIX THE AIR. I'm afraid to let them come out again for fear they'll charge another $400 or more.

I have used All Pro for a while for regular maintenance and they have always been wonderful. This spring, my cheap unit that came with the house needed another major repair so I decided to replace. I have waited for a few month to see how it operates and I am so very well pleased. It runs very quietly and so efficiently that I am amazed at my electric bills in this extreme heat.

I was very happy that when they came to install it they did a great professional job and finished even sooner than expected. I would highly recommend them for all your HVAC needs and it is a pleasure when calling their office to have such a pleasant and friendly voice answer.

I called All Pro after another company wanted me to pay them upfront for labor cost that they had not performed yet. The other company had order a new motor for my AC unit that was under warranty but would not go pick it up and swap out until I payed them upfront. Who pay for something that they haven't received yet? After refusing to pay upfront the other company left.

All Pro came out within the hour after me calling and checked the unit. The tech confirmed it was the motor and called the supply company to see if they had the part. The tech went and picked up the motor came back and put the part in and all was fixed in less then 1.5 hours. The receptionist was very nice and understanding. She listen to my vent regarding my mishap with the other AC company and insured me that they would be able to help.

The Tech Jeff was very professional and knew exactly what he was doing. Once the install was finish I paid for services render. I will definitely call them again if I need them and would highly recommend them.

Johnny & his crew have been serving my home & business A/C's for many years. We've needed there help about 6 times. Each time the service was great & the repairs worked the first time. Always very fair pricing. I would recommend All Pro A/C to anyone.

Very knowledgeable guys, they came out the very next morning and had my AC working before they left. They charged me less than the other places quoted me, probably because they fixed what was wrong and didn't try to sell me something I didn't need. Thanks guys for saving me money and from the summer heat!

I called Friday at 4 and they were able to send a technician the next morning at 9. Jeff was great!!! He was on time, courteous, and informative. I highly recommend All Pro. Very affordable and very friendly!!

I needed my Spring AC service and All Pro A/C and Heating was recommended to me. Jeff came out today and thoroughly checked all my system inside and outside. Made a few minor changes and system is ready for summer. Very fair prices, professional service! Highly recommend

I called All Pro because my heater went out. They came out the next day and was able to repair my heat strip. The service man was very courteous, he explained everything to me and the cost was extremely fair. If you need heat or A/C repair call All Pro, they are great! Thank you

This was the best service I have ever experienced. Johnny came out and completed our estimate on a Thursday and ordered our system. Our install appointment was to begin between 8-9 on Tuesday. Johnny and his crew showed up at 8 and were completely done by 11. I will never use another company again and recommend I recommend this company to anyone with heating and air conditioning needs.

Called around 9 on a Saturday morning and they set up an appointment between 10-2. Showed up at 1045 and fixed my Ac within 30 minutes. No overpriced service call or any other out of this world fees. Service guy was awesome very professional and friendly. Highly recommended

My house was over 98° and it would not cool down. I hadn't had any previous A/C issues. I called Jon around 9pm and they were there within the hour. Jon was very informative and stated he was confident he knew what the issue was and resolved it. My house started to cool down within the hour. I rated this company 4 stars based on their service and friendliness, not necessarily on price. The people in the office were even patient enough to wait on hold with my home warranty company for over an hour!

Best a/c service in Waco fast and the prices are very reasonable

I want to thank you Valerie and your staff for the great profession service you provided me. Valerie called me with updates, her tech came out talked me thru everything he was going to do. I can't say thank you enough. Top service for a business.

The techs arrived exactly when they said they would and fixed the problem immediately and inexpensively. Awesome job. Thank you guys so much for your help.

Love this company. Called around closing and promised to fix AC the next day and they were very prompt on arrival time! Very professional and reasonable and courteous. Explained everything that was done. HIGHLY RECOMMEND!!! Ask for Johnny! Thank you!

Tech checked my unit -informed me on what needs to be cleaned in the future and the price . Have not had any problems since then.

They were able to help same day and Jeff was quickly able to diagnose and fix the issue. Would definitely recommend to anyone looking for honest and knowledgeable service at a great price.

Professional service from the start: Jeff and Luke called before they arrived, explained what they were doing, answered my questions, and provided cost before repairing. Their pricing was very reasonable and they were very knowledgable. I would highly recommend this company.

Wonderful service! Called that morning at 8 their service man was here by 9:15 my AC was up and running by 9:40. Very reasonably priced. I highly recommend this company to anyone who is looking for a reliable as well as affordable heating and air conditioning service. I will recommend to family and friends!