We are family owned and run and provide 60-minute response to both residential and business clients. We offer free estimates for all plumbing services around the Atlanta region and there is never an extra charge for nights, weekends, holidays or emergency service.Our courteous and professional team will answer any questions you have about our firm or our services. Whether you need plumbing, septic, or HVAC service, our certified technicians are here to provide professional and reliable service. All of our employees are aware of and follow our Mission Statement on a daily basis.
Served areas
- Buckhead, Cumming, Windermere, Cascade Heights, Clarkston, Decatur, Downtown, Druid Hills/Emory, East Atlanta, East Lake, Fort McPherson, Greenbriar, Grove Park, Chamblee, Mechanicsville, Lakewood, Midtown
Associations and certifications
- The Atlanta Apartment Association
- Building Owners and Managers (BOMA)
- Community Associations Institute (CAI)
- Cumming-Forsyth County Chamber of Commerce
- National Association of Residential Managers (NARPM)
- Home Builders Association of Georgia
- Georgia Child Care Association
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Services
Water Heaters
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Our skilled professional technicians know water heater repair, replacement and installation. A water heater is a very unappreciated piece of equipment in our home. Many of us take it for granted that hot water will come out of our faucets when we want it to. Then our hot showers get shorter, we have no hot water at all, or worst of all, the water heater bursts and leaks all over the basement. Now you require a certified plumber and you need him quickly. This is where Rooter Plus comes in. We specialize in fast and reliable water heater repairs. We know how disruptive replacing a water heater can be to a household and we make every effort to make it as quick and seamless as possible. Our purpose is to get you back online with hot water for showering, washing dishes and doing laundry with very little inconvenience to you. We provide FREE estimates for both emergency and preventative replacement! For water heater repair, installation or service, call the pros at 770-888-1931. We will be at your residence in 60 minutes to assess your needs and get you hot water again. Faucet
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Household faucets take a great amount of abuse due to every day usage, water condition and water pressure. Gaskets, cartridges, and even handles will wear out eventually for this reason. At some point, faucets just stop performing well. They offer poor water flow and in the worst case, just start leaking. Did you know that a dripping faucet could waste 5 gallons (slow drip) to 30 gallons (fast drip) of water per day? Of course you are paying for every drop that leaks, not to mention the environmental damage.
Whether installing a new faucet, changing an existing faucet that needs upgrading, or just repairing the faucet in your bathroom, kitchen or even the outside faucet, we can do the job.
We service all main kinds and our service vehicles are stocked with parts to fix any faucet that we encounter and for the odd part that we may not keep on the vehicles, we have a fully stocked and staffed warehouse with plumbing parts to get exactly what we need.
Sinks
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We can also solve any sink troubles you may have. We can clear sink clogs, repair drain lines, and even install new sinks in any area of your home: kitchen, bathroom, laundry room, bar, or outdoor kitchen.
Reviews (21)
Jacqualynn Jochum
Jun 15, 2022
Absolutely amazing job Jermaine Black was here at 11:33am and worked upto 9:30pm he needs a new pipe crimping tool and a raise. After today and the bull he had to go threw to make sure we had water and not have to wait he should get a week paid vacation. I will be sure to call and have Jermaine Black come back and work on my house.
Ji Li
May 31, 2022
Very nice service. The drain pump doesn't work well and leaking. Called a plumbing company to check and they asked for a lot of money to replace. Then we did another research and found Rooter Plus. The technician, Josh, showed up the 2nd day after I called them. He checked the old pump carefully and explained to me what happened in details. He recommended the best solution with a reasonable price. He even revised the improbable installed vent pipe. So responsive, professional and honesty. Strongly recommend.
Tamara R.
May 28, 2022
Robert Williams came out to our community he was very professional, very efficient. He got the job done in no time. Best part about it, he was very neat, cleaned up as he went and explained what he was doing every step of the way! I would definitely use his service again! Thank you Robert! Service: Faucet repair
Paul Mullen
May 15, 2022
Doc and Kory were very helpful and knowledgeable. Even though our septic system was in worse shape than we initially thought, they walked us through the issues they found and provided clear choices for a solution. We appreciate the time and care they took to advise us and answer questions. Service: Outdoor plumbing system repair
Kat Abele
May 08, 2022
Robert Williams and Daniel did an excellent job installing a drainage system in my courtyard. They were very respectful and courteous, kept me informed, and showed up promptly. Robert thought the project through and took his time to do it properly and professionally, while soliciting my approval and input along the way. They did a nice job cleaning up the site before they left. I am very pleased with their work and highly recommend them!
Carl Stuff
May 07, 2022
Jonathan Hastings
Mar 09, 2022
Mark and his assistant did an excellent job at explaining the problems with our septic system, explaining our options and making educated recommendations. They were courteous, didn't waste time and were very helpful. They were able to clean and make repairs without replacing the tank or the lines and gave great advice to avoid future problems. They recommended an every 3 year service plan that was discounted from $150 to $125 because we had major work done.
The work was money back (the majority of it) guaranteed for a year. I was impressed that they scheduled our repair within 24 hours and completed even in the middle of a thunder storm. They also made some landscaping/drainage recommendations to keep our septic field from getting too saturated with rain water which keeps the lines from draining properly. Both the company as a whole and Mark Sharpe and his team were excellent. Would definitely work with them again.
The work was money back (the majority of it) guaranteed for a year. I was impressed that they scheduled our repair within 24 hours and completed even in the middle of a thunder storm. They also made some landscaping/drainage recommendations to keep our septic field from getting too saturated with rain water which keeps the lines from draining properly. Both the company as a whole and Mark Sharpe and his team were excellent. Would definitely work with them again.
Ariyana Perry
Feb 04, 2022
The plumber came out today by the name of Robert Williams. He was very professional and informative. He repaired the leaking pipe in our house and he even made sure once the work was done that he cleaned up behind himself. We really appreciated his services and his great attitude. It was a pleasure to have him here doing the work today!
Olivia Eller
Jan 05, 2022
Jerry Bennett came out last week and helped us with our septic system - this is the second time he's been to our property. He walked us through what pumping the drain fields meant and was quick and thorough with the process. We've been very satisfied with his work and would highly recommend him/ROOTER PLUS. Service: Outdoor plumbing system repair
Stefanie Roth
Oct 15, 2021
I had a leak in my condo that was really hard to diagnose. Barry and Jose were amazing. They really cared, answered all my questions, and most importantly did find the leak and make repairs. Cathy, the administrator, is also wonderful and very responsive. The only reason I cannot provide a 5 star review is that the customer service on the inside. sales of Rooter Plus is awful.
The girls who answer the phone are rude and literally yelled at me and told me I am being unreasonable. I work in the same position as these ladies in customer service on an inside sales team. Had I had a conversation with my customers the way I was spoken to - I would be fired. I experienced these issues when trying to.
The girls who answer the phone are rude and literally yelled at me and told me I am being unreasonable. I work in the same position as these ladies in customer service on an inside sales team. Had I had a conversation with my customers the way I was spoken to - I would be fired. I experienced these issues when trying to.
Peggy Gill
Oct 08, 2021
Terrible Company LIARS! They came to pump the tank and broke cable lines and pump electric lines and refused to fix them. They come and just start digging with a tractor and not a shovel to be careful when opening your septic tank. If they break something, they will not fix it. Do not call this company at all. They will have you paying for more problems that they create.
Jim Phillips
Sep 07, 2021
I needed to service my septic tank prior to sodding my back yard. I called 2 other companies prior to Rooter PLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, Rooter PLUS came through for me the next morning with the right equipment and a professional and pleasant crew. Doc and Kory assessed the. situation and got right to work.
They knew exactly what to do and completed the task perfectly. They explained everything throughout the process and pointed out potential issues as they worked. Everything was done to my complete satisfaction and I'll definitely use Rooter PLUS in the future for my septic tank needs.
They knew exactly what to do and completed the task perfectly. They explained everything throughout the process and pointed out potential issues as they worked. Everything was done to my complete satisfaction and I'll definitely use Rooter PLUS in the future for my septic tank needs.
Breez Mobbin Swavy
Sep 01, 2021
George was excellent and did an amazing job! Took his time to make sure we wouldn't have the same problem amazing customer service hands down would recommend him anytime better yet request him again in the near future. Referrals heading your way boss keep up the passion and energy you have for what you do my guy!
Chasiti Wilson
Aug 06, 2021
Jessica Anthony
Aug 03, 2021
HORRIBLE! 0 stars! Set up an appt with them around 11am yesterday and was told a technician would be out at some point throughout the day. Called them back around 4pm to see if someone would be by soon and was informed the technicians were all caught up doing something and wouldn't be able to make it out today. If that would have been known. beforehand, I would have booked with a different company. Explained to them that they needed to come so that someone would be home to put the dogs up and show them the issue as we have been without water. They apologized and said someone could be out tomorrow (today) between 2:30-6pm. A huge window of time to sit around and wait on them again! I should.
Allison Scott
Jul 26, 2021
*****BEWARE ******I scheduled an appointment with RooterPlus to have our septic tank maintenance pumping done. When scheduling the appointment I was not asked any detailed questions about my septic tank I was provided an estimate of $150-$250 for the septic pumping. Once I scheduled the appointment I did read some information that explained there. could be additional cost if multiple hoses were needed to get to the tank.
When scheduling the appointment I stated that the technician could drive on the grass for easier access to the septic which was located in the back yard. The scheduler stated that I could discuss with the technician at the time of the appointment. My appointment was.
When scheduling the appointment I stated that the technician could drive on the grass for easier access to the septic which was located in the back yard. The scheduler stated that I could discuss with the technician at the time of the appointment. My appointment was.
Tyler Goodson
Jun 03, 2021
STAY AWAY! They came out yesterday to clean out my septic tank and did a very poor job filling it back in. I called the office to ask if they were planning on coming out to try to smooth out the dirt. I was rudely told that they are not a landscape company and the person I spoke to (last name Jefferys I think) told me he had seen pictures and he. didn't see anything wrong with it then gave me the wrong email to send more pictures. I don't expect it to be perfect but leaving broken pavers and huge mounds of dirt seems unacceptable and very low quality
Paula Sheppard
I was panicked when I woke up today and saw sewage in my basement! I called several places and no one could come today. Rooter plus had someone out within a couple hrs!! Richie and Devon were knowledgeable, honest and explained everything they were doing. They were finished with the job when promised. We cannot thank you enough and will keep you in mind if friends or family ever need your services. We are so impressed with your company and your way of doing things!
Lucinda S.
Lyndsey G.
Michelle B.