KAC EXPRESS

Our AC went out after hours and luckily we found Mr. Nguyen! We called and within 15 minutes he was here, and our problem fixed! Highly recommend!

KAC Express did an outstanding job in replacing and installing two new thermostats and 2 new central AC units at my home (which included condensers, evaporating coils etc). Trung and his crew were on time, very courteous, professional, cleaned up after their work and were able to explain what services they performed. KAC Express also worked with Synchrony and offered zero interest financing. I've used KAC Express for maintenance in the past and highly recommend them to anyone needing any AC or heating maintenance or replacement.

Great service, very professional, good price, and really fast. I called around 7pm and the technician was in my house in five minutes by 7:30 I had cool air again. I really recommend him. Services: Repair HVAC, A/C system maintenance

Mr. TRUNG, Romeo and Christy are WONDERFUL people. Everyone that I have been in contact with via phone or in person at "K AC "express are very kind, knowledgeable, professional! As a retired Peace Officer I would highly recommend their company. THANKYOU and GOD BLESS! Services: Install AC, A/C system repair, Installation

I have to units at home ant the unit that runs the second floor was not cooling, I called KAC and Mr. Trung was very responsive and scheduled a maintenance right away for the next day, he run a diagnosis in my unit and nailed the problem, basically the evaporator was done, KAC did a good job and they were very professional during the whole process and the price was a fair price with a year warranty, I defenetly will keep KAC as an AC company for any issues or maintenance. Thank you Mr. Trung!

I found this business was 4.9 star on Google. When he check Ac problem he said need to replace transformer and it cost $225 (included labor and parts) i agreed to do that and after he done, he ask me $ 325 and my AC was still not working. He told me that the tranformer was good but thermostat need to replace again, for replace thermostat he ask me $ 150.

However i told him i will replace thermostat by my self because i know that my thermostat is good ( look like he was new for this nest thermostat). I bought new Thermostat for him and he can't replace again and he said wire cable problem and he check around two hour and he said again not wire cable that was the other part of Ac again he replace again but still not work my AC because he doesn't how to replace new nest thermostat.

I give him fully charge my old nest thermostat and he was finally done thi jobs. I do not recommend this guy for who have Nest thermostat. And the cost of this repair too expensive and he took too many hours.

I called them on a Sunday night, as that was the day the A/C quit working and was pleasantly surprised when they picked up and scheduled to come out the next day. When he arrived he was on time, friendly, and the repair were completed the same day for a great price. Highly recommended. Service: A/C system repair

Excellent service! Look no further for any HVAC needs - I called this company at 6 PM for a commercial retail space HVAC issue - they were at our business within 45 minutes with a highly skilled technician to quickly and properly diagnose the problem and offer an immediate resolution. They even tried to give tips over the phone (without any commitments of work or payment) before coming out to see if we could resolve the problem on our own!

These guys are the real deal - Extremely professional, very responsive, highly skilled and amazing prices (especially for after hours)! Highly recommend this business! Cannot thank them enough for the fast service!

This company was referred to me by my niece. She had work done on her AC unit about a year ago and absolutely was thrilled with their service. I called them on Christmas Eve 2021 in desperate need for AC issues. They came out ON CHRISTMAS. You hear me! On Christmas. He had our AC up and running in less that 30-45 minutes! Price was on point, they are honest hard working people. This will be my go to company for service!

Trung (tech) was extremely courteous and thorough. He took the time to help explain the system and was very knowledgeable. Our heat went out during freezing temperatures and they responded the same day. Great experience from this company. Service: Heating system repair

Great and fast service repairing our upstairs heating. He was very knowledgeable and figured out the issue and solved it immediately while on-site I would recommend this company anytime. Service: Repair heating system

We called the company at 5 pm on a Saturday when we noticed our AC wasn't cooling the house. He arrived on Sunday at 10 am. He was very knowledgeable and repaired the ac unit in a timely manner. He also offered suggestions to issues he found in the attic. Service: Repair AC

We called this company Sunday morning the gentleman came Sunday afternoon gave us an estimate he was very nice and professional. Monday morning Jorge Jr. Came did measurements he was very nice and professional. Tuesday Jorge Jr and his Father Jorge Sr. came to do the installation and they did a fantastic job. They explained everything they were awesome.

The young lady that called was also so nice. We are very happy with our experience with this company we will definitely use them again and request Jorge Jr and his father. We have lived here 17 years and our home feels great the whole house cooled quickly even our master bedroom that has always been either to hot in summer and freezing in winter. Jorge made sure all the vents were blowing properly the heating system worked properly explained everything they did. We had our duc work replaced, furnace, Ceiling vents and wall return grilles. Wonderful Company and employees sincerely Linda & Cameron Brown

Trung just diagnosed and repaired our AC. Called him at 530p and he was here and had the repair complete by 645p. Nice guy, professional, and the price was really good. He will be our AC guy going forward. Service: Repair AC

Trung, with K AC EXPRESS was unbelievably professional! He's taken care of my whole family and couldn't have been happier! Nobody likes to deal with AC issues, but he made it easy and stress free! If you have AC problems, give him a try. You won't be disappointed! Services: Installation, Repair AC, Repair HVAC

Trung is excellent technician. Our A/C unit stopped working. I called KAC Express and he was able to come to my house within a couple of hours. Checked the unit and replaced bad capacitor and got it running. Highly recommended.

Hot Houston, TX summer. AC not cooling well, plus vents were so thin, had air escaping! Trung Nguyen came out looked things over asnd gave us an estimate. Looked better than what we planned, so we set the date for his guys to be here, to replace everything (outside and inside units). When the crew arrived (on this 100 degree day), they started by bringing in what looked like space suits! VERY well insulated ducts - made our existing ones look like shredded paper!

They hung them correctly instead of laying them on floor as old ones did. Next, they brought in new panels, evaporator and everything else to build the new unit IN THE ATTIC (new Air Box too)! New Condenser unit outside as well. RESULT. house runs cooler, and the unit does not run as long either - which will be good on the monthly pocket book! As hot as it was, his team finished this big project in one day, and left here with a smile on their faces, KNOWING they did a most professional job!

My Ac went out Friday evening. It was so hot and unbearable by 10. I called 5 different emergency ac repair places I found on Google, nobody had any appointments available. I called KAC Express around 1145 and had an appointment for 12 to 2. I was so happy. He came out on time spent 5 minutes to tell me the problem, had the parts on hand and 45 minutes later my ac was on and running. I highly recommend this business A1 service, on time and I really appreciate him.

KAC Express : What do I have say about them. They are fast and reliable, and a businesses with real integrity. The a/c techs were George and his son. They were extremely knowledgeable and efficient installing the evaporator and condenser unit along with the drainage system for my a/c unit. Thank you for being on schedule. Your rating of 5 stars is well deserved.

Very pleased. I called and he showed up at the house within 30 minutes, repaired the A/C within an hour. Great customer service, would definitely recommend.

I am impressed with the quick response from KAC! I called today on a Sunday morning after my air was no longer blowing out cool air and he came out promptly at 4pm as he said he would! Fast and efficient work. Great customer service and got the air back running quickly! We appreciate you so much for handling our issue with urgency! Services: AC maintenance, Repair HVAC

Very respectful. I had three people come out to give an estimate to replace AC unit and add extra vents and KAC Express offered the lowest price. They worked all day and I had no issues with their team. Highly recommended

Great customer service! This was a great accidental call. I meant to call another company. But Kristy was so nice on the phone. Romeo was very polite, on time, knowledgeable of his work. So glad they could get job done the same day.

It was a lazy, 95-degree sultry Sunday afternoon in August, 2020, when suddenly we experienced half a dozen power surges in a matter of seconds! Our air conditioner began making a horrible, loud buzzing sound. Cool air was no longer flowing through our vents! The house temperature began to rise. Ahhhggg! Who in the world would come out on a Sunday afternoon to fix the problem?!

My husband was sure that no one would, but he found a listing for KAC Express and gave them a call. Trung answered the phone immediately and was at our house within an hour. Twenty minutes later he had our AC humming along nicely and sending out loads of cool air! It seems the flux capacitor (or something like that, lol) had fried in the power surge. Trung Nguyen had it replaced in no time.

He was very professional, courteous, and friendly. We were impressed and immensely grateful! Needless to say, we will call KAC Express for any HVAC needs we have in the future. They are the BEST!

It's Independence Day and my AC completely died on me! Trung answered my phone on the first ring and was at my house in just 30 minutes. He figured out the issue right away and even had the part on hand so within an hour my AC was up and roaring and I was no longer roasting in my home! He was so kind and helpful and I still can't believe that he was willing to come on a holiday. He seriously saved the day and he's now officially my AC man!

Contacted KAC Express on Thursday, the 16th of April, with a leakage issue I was having with my A/C unit in the attic. Cristy, the receptionist, was very courteous, polite and professional and upon hearing my concern set up a same day appointment between 12 and 1pm. At 1240pm the technician, by the name of Aaron arrived, heard my concern and immediately went to analyze the leakage situation in my attic. Aaron was very polite, courteous and professional in troubleshooting the situation with my A/C leakage.

I was also very impressed by his personable demeaner and overall knowledge of A/C units and attentive to detail. Thanking all the wonderful people at KAC Express for serving our community with honor, integrity and professionalism.

KAC Express installed my system in 2013-14 time frame. My electric bill went down immediately. After which it worked great each year. Sadly, I recently noted it was struggling to keep the house cool. On Friday, it got pretty bad that evening. I sent a message and they came out the next day. My unit was leaking and the coil needed to be replaced. They added coolant so it would hold until Monday when they could get a new coil.

They called back and said they were able to get the part and could do it the same day. They came back with 4 people and finished up the work in less than 3 hours. The house is back to nice and chilly. I am very pleased with the service.

Super fast response time. Technician, Nick, was knowledgeable, courteous and conscientious (washed his hands to avoid getting dirt on white walls!). Completed the task in under my expected time! And repaired an additional concern as soon as I asked. I would HIGHLY recommend them! And will certainly use them again!

Very happy with there service. A/c was broken and they came out very quickly, diagnosed the problem and fixed it within an hour. Took the time to explain what had happened and how to use the new thermostat. Trung the manager was very professional. I would be happy to use them again.

KAC Express installed two split Trane HVAC units and furnaces at my home - 2 and 3 ton. They did a high quality install and had no issues. The work was all completed within a single work day. The crew was very clean which I really appreciated. They put work mats down all along the path and did not scratch any walls even though my home is three stories high.

The price was very reasonable as well especially considering that they were installing Trane equipment which is often more expensive. Really had no complaints at all. Highly recommended!

Mario was nice. The price was unbeatable. Nothing to complain about. Thank you!

Very impressed by this company. Professional and prompt. They replaced our inside and outside units and did a good job. Unfortunately, we had some issues with the condensate drainage (there wasn't enough space in the ceiling to allow for enough slope of the pan). The office was very prompt in sending a technician out to rectify the problem, and it was covered by their labor warranty so it came at no additional cost. They seem very trustworthy.

We are so happy we want with KAC Express. They were the only AC company that could get the part I needed in the same day and come out to fix the problem. With the holiday weekend no other company could come out for 3 days. To top it off they had competitive pricing and didn't overcharge.

Came home from Sunday grocery shopping and the AC was out! I quickly realized that getting an HVAC repairman out on a Sunday was almost impossible. I read some online reviews and decided to give KAC Express a try. Trung, the repairman came within two hours which was excellent for a last minute Sunday call. He made the repair and in less than 30 minutes my AC was running again! The price was very reasonable as well. If I ever need service I would call them in a heartbeat!

I am very disappointed and frustrated with these guys. They came out to our house and made a bid to update both of our condensers and compressors for an insurance claim, and when the full claim was approved, they refused to do the work. This was more than a simple estimate, as the claim approval is based on their specific bid. They were scheduled for next day work with a technician that told me he would "be back tomorrow ready to go at 8am." Trung, the manager then called me back to inform me that now he thinks my attic would be uncomfortable and hard to work in.

This just seems very unprofessional to try and blame me for the job being too hard - after committing to do it. I am glad to spend my money with another company, just frustrated with the inconvenience of SOMEONE WHO WONT DO WHAT THEY SAY!

After a bad thunder storm my downstairs unit wouldn't turn on. I called them, they showed up fast. My Ac repair guy I think his name was Escobar was very nice and very helpful. Came to find out my thermostat was burned. He didn't try to charge me for anything extra, just a service call which was $40. I recommend them to everyone. Very honest and helpful

These guys have helped me twice, once when my upstairs unit wouldn't turn on, they came out and found a short in the wiring in the house. They were at my house in an hour on a Sunday. The next time they came out within an hour on a Friday afternoon when my downstairs unit wouldn't blow cold air. They found my compressor bad and quoted me three different options to fix it. They were out the next morning (Saturday) to fix it and now my A/C is ice cold and working perfectly. Very professional and Johnny on the spot when you need them.

Our air conditioner went out at about 7 PM on Labor Day. I was able to talk to them that same night, arrange a free visit for a quote, and then they came and installed the very next day for $1100 less than a competitor (for the exact same product). Escobar was one of the friendliest and most professional guys I've ever met. And they include a ten year parts warranty/1 yr. labor. Couldn't be happier.

I have used KAC Express twice now in the past year for repairing my AC units on my primary home and rental home in the NW Houston area. They had done a good quality job at a very competitive price. The work was completed quickly and efficiently. I have recommended them to friends in the past who also had the same experience.

Needed AC service after calling ARS and being ripped off for 160 dollars; I called and spoke to Trun about coming to my house on a Saturday afternoon to check my AC and give me a replacement quote. He showed up on time started working on the system and explained to me everything I needed to know. After his assessment he quoted me a price that I could not refuse, very reasonable plus he beat ARS ridiculous quote. I agreed to replace the system and his crew was in and out of my house in about half a day. I am very happy with the service I will be definitely using KAC in the future

I had K AC replace all my ducting in my attic, replace my duct manifold, check my compressor unit, and clean my compressor unit. Trung came out and gave me the most thorough inspection with the best price compared to the other company I called and got a quote from. He is friendly, courteous, professional, and very knowledgeable. His technicians also work hard and they even replaced some insulation for me that I bought while they were up in the attic. I would recommend K AC to any of my family and friends.

Trung was awesome! I called him at 7:50am he was at my home by 9am. He quickly figured out the problem and fixed it. I highly recommend his service.

When we arrived home from work, our A/C was not working on the hottest day of the year and it was also a Friday. We called many service company and they were unable to come right away or just reached an answering service. We called KAC EXPRESS Air Conditioning and they had a tech out within hour and he was able to fix air conditioning unit until late of the night to make sure our A/C system up and running.

The A/C system works better than it had before since they had also determined the unit had been miswired and tuned up. The office staff and service techs were outstanding. KAC EXPRESS will always be the ones I will call in the future. We recommended to everyone. Thank you.

On July 21, 2011 my air conditioner quit cooling at 9PM. I called two different repair services. The first had voice mail, the second actually had a person answer the phone. The gentleman at KACExpress listened to my problem, informed me he ALREADY had a service repairman in my area, and within 20 minutes the technician called me back.

Norman told me he had one call ahead of me, but assured me he would be at my home by 11PM!!

He arrived at 10:45, within 15 minutes diagnosed my problem, had already contacted his parts supplier, told me there was a fan motor in stock in Cypresswood, and could be back in 30 minutes to make the repairs. I live in Humble. Would you believe he WAS back in 30 minutes, and in just another 30 minutes I had COLD AIR in my home!!And it did not cost me one cent more that the repair quote!!

The technician Norman was an extremely competent, qualified and above all exceptionally polite and courteous young man who never ONCE complained about the hour of night and the repair he was doing!! I have NEVER written a review for any business I have dealt with before, but to not do so for KCExpress Air conditioning and Norman would have been a unforgivable oversight on my part!!

And their service charge was less than half of there competetor who called me back over an hour later! I strongly recommend this business, and that especially of Norman who could not have been more professional. Thank you both for a JOB WELL DONE!! You will be my ONLY recommendation.

Late night call 10pm. Even though I was a first time customer, Tech was at my door within an hour and AC was working in 15 minutes. Extremely fast service and very reasonable rates. Would recommend them to anyone needing AC repair.

I did a search for AC repair and found K AC Express. A good bunch of people. They gave me the best price online came out the same day.and I have been chillaxin every since!

Called at 9 pm for an a/c unit repair. Unlike other comapanies who have 24 hr service. who don't come out same day or after hours.Was at my door in a couple of hours. Had great service. Knew what he was doing and fixed the problem very fast. Prices are great for the repair and service. Highly recommend this company for any a/c repairs. If i ever have any other a/c issues will call for repairs.

This is the second year I have enlisted KAC as the preferred provider to service my A/C and once again excellent service was given. The service technician TRUNG called and informed me when his arrival time was expected. As he is servicing the unit, he explains everything in detail so the customer is comfortable and aware of each step in the servicing process. As far as I am concerned, this is the only company I will call henceforth to service my A/C.

I called KAC at 8:30 on a Saturday night on Memorial Day weekend. I had called 3 shops before them but could not get an appointment before Monday afternoon save 1 that would come out for $200 and that wouldn't be applied toward any repairs! Hong showed up in 30 minutes and found a very small problem that stopped my AC. He could have easily charged me for something bigger and I wouldn't have known the difference but he was honest and charged me $40. Prompt, honest and a fair price.

Awesome service!. I definitely recommend this company. They installed my unit 2 years ago and last night my house felt warmer than usual, same settings. I called KAC at midnight and left a message. At 9am I received a call back (I didn't have to call them back), informing me a technician will stop by before noon. Mr Lee was at my door around 11am and within 15 minutes fixed the problem.

He was very professional and knowledgeable of his job. Greatly appreciate the prompt response and professionalism of everyone I spoke to: Mandy (receptionist), Mr Trung (owner) and once again, Mr Lee. Thank you very much!!

called them this morning (Holiday weekend Sunday) and they were able to come to my house within a few hours. They were very professional and knowledgeable. Definitely a good experience- for having your air conditioner go out in 95+ degree heat! Would definitely recommend.

I highly recommend KAC Express. They are honest, friendly, responsive, experienced, and very professional, including Mandy in the office. They replaced my condenser, coil, and furnace about two months ago. They did an excellent job and even registered my equipment with Trane.

Great Customer Service. The guys installing our AC unit were great! KAC Express takes pride for what they do! Great experience. Would definitely recommend KAC Express!

I called KAC when my A/C went out yesterday and Trung was here first thing this morning. He said he would be at my house between 8am and 10am, and he was actually here at 7:50!!! He came in and checked my system, replaced a broken capacitor, and was in and out in less than an hour. Great job. Thanks KAC! I highly recommend this company!

We had a leak in the ceiling and I called KAC express and they came right out an hour later. I have used them about 4 times and they have always been amazing. They have such wonderful communication and great customer service. They really know what they are doing. Thank you so much for being such a great company and being there for our family.