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Southern Air Heating and Cooling Southern Air - HVAC Services for Shreveport, Alexandria and Surrounding Areas

Southern Air was formed in 1994 with one purpose: to provide high-quality HVAC products and services to residents of Shreveport, Alexandria and other communities in central Louisiana.

Our founder, Ira Pruett, started Southern Air with just a single truck. Since then, we've grown to a fleet of 30 trucks and two offices, all of which provide HVAC repairs and new installations to a wide area of Louisiana. We attribute this growth to three things: hard work, knowledgeable technicians, and a commitment to excellent customer service.
Commitment to Excellence
Our Industry Organizations

We are committed to providing you with high-quality heating and cooling products and services that:

* Enhance the comfort of your home
* Improve your home's air quality
* Save you money

Our services include:

* Heating system installation and repair
* Air conditioning installation and repair
* Duct repair and maintenance
* And more

Industry-leading Knowledge, Certification and Expertise

Our technicians serve as the backbone of what we do. All of Southern Air's technicians are trained in the latest heating and cooling products and services on a regular, on-going basis. We, and they, are certified by the following leading industry organizations:

North American Technician Excellence (NATE)
Air Conditioning Conditioning Contractor's Association of America (ACCA)
Better Business Bureau (BBB)
Carrier Factory Authorized Dealer
Trane Comfort Specialist

Contact us today to see how Southern Air can help you with all of your heating and air conditioning needs.
Served areas
  • Dry Prong, Pollock, Ball, Boyce, Pineville, Alexandria, Deville, Colfax, Natchitoches, Powhatan, Natchez, Montgomery, Coushatta, Mansfield, Shreveport, Bossier City, Benton, Blanchard
Associations and certifications
  • BBB Accredited
  • NATE Certified
Services
Air Conditioning Repair, Service and Maintenance
Report
Louisiana's Most Comprehensive Air Conditioner Repair Service.

When it comes to air conditioning repairs, Southern Air is Louisiana's most comprehensive HVAC services option. We offer repair and maintenance services for virtually any type of air conditioning system, including:

Forced air systems
Central air conditioning systems
Packaged air systems
Gas furnaces with air conditioning
Zoned air conditioning systems and many more!

Extensive money-back guarantees are standard with every service we provide; if you're not happy with our service, or if your air conditioning repairs are not done right the first time, you will not pay. In addition, we also offer:

24 hour emergency services
FREE estimates
Expert consultation from a team of certified air conditioning repair experts
Preventative maintenance and seasonal tune-up's
Freon leak detection and repair services
A wide array of air conditioning products, services and accessories, including dehumidifiers, humidifiers and more.

You don't want to be stuck sitting through even a day of a Louisiana summer without the benefits of a nice, cool, climate-controlled home (we've seen the effects of not having AC during the months of June, July and August trust us, it ain't pretty!) . But that's what Southern Air is here for. We've been keeping residents of Shreveport, Alexandria and nearby areas cool since 1994. We provide reliable air conditioning repair services quickly and cost-effectively. So contact us immediately if you're in need of air conditioning repair services, or setup an appointment now. We're here to help keep your air running all year long.
Reviews (43)
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Iceola Hall
Jun 11, 2022
The Service Engineer, James Spearman, was very pleasant, thorough, efficient and informative. He arrived on time, introduced himself, told me what he was there to do and wasted no time performing tasks. He made recommendations to help me improve the efficiency and life of my AC unit which I was happy to do. He was not a PUSHY salesman. Thank goodness!

I highly recommend SOUTHERN AIR for repair, maintenance and installation services. I have used them for 6 years and have been very happy with their products and service! They installed my TRANE and it's GREAT!
Dianne Woodard
Jun 08, 2022
Southern Air Heating & Cooling is my go to place for all of my AC and Heating needs. I cannot say enough good things about them. Their techs are trustworthy and don't replace parts or do extra services unless it is absolutely necessary. Always on time and very speedy service. I refer all the business I can do them since they do such a great job! Keep up the good work!
A. Hood
May 28, 2022
Southern Air has been providing all of my maintenance and repair work on my A/C and heating units for several years now. We purchased new units about 8 years ago and the company we purchased from and later another local company could never get the heat to work properly. Southern Air in Shreveport found the problem and we've been good since. Southern Air takes care of my routine maintenance on the AC and heating systems and they have made a couple of service calls for minor repairs since I began using them. They are quick to respond to service issues and every technician has been very knowledgeable and just good people.
Katie Hiers
May 14, 2022
Damien was our service technician and was professional and did a great job answering all questions. He was on time, courteous and professional. I also felt like he had honest business practices and intentions. We will definitely refer this company to others. Service: HVAC system maintenance
Christina Mitchell
May 12, 2022
SOUTHERN AIR INVADED MY NW ARKANSAS COUNTY & RIPPED OFF THE LOCALS!!! My HVAC company for over 20 years was Island AIRCO in Carroll County, AR. Southern Air bought AIRCO this year and immediately INCREASED the PRICE of my HVAC Maintenance Contract from $254 to $360. Dang Carpet Baggers from Louisiana! May Southern Air burn in its own furnaces!
Amanda Clark
May 05, 2022
Damien was so helpful and did a fantastic job. He discussed all of our options and never pressured us to spend more than we had to. ( no fear tactics like other companies use.) We highly recommend this company! Service: A/C system repair
Angela Adams
Apr 28, 2022
Southern Heat and Air are very professional. Making an appointment via phone was simple and the available appointment time was given timely, not weeks out. The technician, John, was early which was great. He was very friendly, very personable, professional and had my air conditioner running in less than an hour. I would highly recommend this company. Anyone would also be lucky if John was their technician.
Cecil Crumpton
Apr 22, 2022
James S. is one of the best technicians I have seen in a long time. He is very professional and did an exceptional job. I would not mind if he came out to my house every time when I need service work performed. I am proud to have Southern Air, Heating and Cooling for all my AC/Heating repairs/maintenance. GREAT JOB, keep up the outstanding work. Cecil Crumpton, USAF, Retired
Laura Odom
Apr 21, 2022
Easy scheduling. Received phone call to alert me the repairman was on his way. Excellent and professional service. Diagnosed the issue quickly, discussed payment options clearly for me to choose option best for me, then fixed issue. Stayed to ensure unit was working properly before he left. I would highly recommend this company.
Cristal Willcox
Mar 14, 2022
They were super professional, respectful, considerate, honest, and fast. No one once made me feel like I'd be taken advantage of as a single woman making my own decisions, like some other companies have. I love that their business/customer service systems use modern technology for the busy homeowner: I got text and email updates, was able to sign for service on a tablet, and received a detailed/itemized receipt via email. Kind, smart, good solid people.

This is the kind of business I would recommend my precious nieces use for their first homes. You know: that "I'd let them take care of my mom's stuff" kind of recommendation.
Lakesha Burnell
Mar 09, 2022
They were on time.very responsive and courteous. Really enjoyed the service and my service man Chad did a great job of explaining everything in terms that I could understand. They even went beyond to check to see if I had warranty on my unit for me. Great job. Service: Heating system maintenance
Catherine Woodward
Mar 06, 2022
Honest and friendly. Definitely expensive but no more than their competitors. Generally are available earlier than initially scheduled and always provide quality workmanship. I had no idea they did plumbing. We now have functional plumbing again. This company also installed our HVAC systems a few years ago and have always been punctual and professional. We've been using this company for around 6 years.
Dana Kress
Feb 06, 2022
Noah came exactly when he said he would and stayed at past dark. He gave clear answers to my questions and was very helpful. I decided to give Southern the job based on my experience with Noah. That was Friday. Monday Silas came to do the work I requested. He too arrived right on time, he was super polite, he too answered all my questions and stayed until the job was done.

He cleaned up every scrap from a fairly dirty job. These guys were super. They were the most professional technicians I have eve seen. Southern, I don't know how you hired and retrained workmen like this, but your company is clearly doing something right. Oh, my bill was exactly what I was told it would be, no sudden add on charges. That was a nice surprise!
T.J. Shuflin
Mar 12, 2021
We had our scheduled maintenance check done on our A/C unit today. I wanted to complement the person that did the work - Tyler Lemoine. He contacted us prior to arrival, and was on time. He was courteous, polite and professional. He knew what he was doing on our system, which is one that not all technicians are able to service. He did the most thorough cleaning of the outside unit that has ever been done, removing panels, cleaning the coils and removing all the debris that collected in the unit. Wonderful job, Tyler.
Bob
Feb 09, 2021
I don’t know anything about HVAC systems so it is nice to have Southern Air just a phone call away. Whether it is to fix something that broke to yearly maintenance, they have me covered. I called to set up appt. this morning and they got me in same day. Told me between 12:30-2:00 and Sam showed up 15 minutes early. I didn’t have to sit and wait for half my day. He got everything checked and we are good to go. If you are like me and want the piece of mind, give Southern Air a call.
PAULA BUTTERFIELD
Feb 09, 2021
Mat Tomlin saved the day! My air went out and he came out to troubleshoot my unit. He was very professional and had my unit back up and running in no time. Thanks Southern Air!
Charmaine Perez
Feb 01, 2021
Phenomenal customer service, I could not be any happier with the service I received from this company! Dustin and Trace were very professional, respectful and quick! I would highly recommend this company and the two gentlemen to anyone needing plumbing work of any kind done in their home. After a month of getting canceled appointments from roto rooter, we finally gave up and called southern air, we had an appointment scheduled for Thursday but someone else canceled their appointment so they were able to help us out on Monday instead.

They send messages of the technicians when they are on their way to your house so it's no surprise when they do show up. I will be calling them again for all my future plumbing, heating and AC needs!
Betty Coleman
Mar 04, 2020
Had a problem with my central heating unit. Called for service on a Saturday afternoon and was amazed at the quick response. Chase arrived within an hour, fixed the problem, and was very courteous and respectful. Nice to know we have a business in our community that really cares about the local people.
Lora Lemoine
Jan 23, 2020
SA has the best technicians and customer service. Pricing, efficiency, warranties... Everything is on point and they are true to their word. If you need anything AC or plumbing, call them and only them. You won't regret it.
Sandra Miletello
Aug 31, 2019
A few years ago our AC went out on a blistering hot Labor Day weekend and we called our always helpful AC company, Southern Air. We were very surprised that they were at our home and problem fixed within two hours from call. When it’s time to replace our 32 year old central air unit who do you think we will call. Hands down, no shopping around. We always appreciate their fast and honest service. Happy Labor Day, y’all!
John McBride
May 28, 2019
Great work. Very professional. Thanks for sending Gavin to fix our unit.
Kathy Wilson
May 08, 2019
Jeriods Abels came out for a annual A/C maintenance. He gave me several suggestions about how to enhance my unit to help it last longer. There was no pressure what so ever. He was very polite and professional.
Jeralyn Rester Wilhite
Mar 06, 2019
Steven was wonderful! Friendly, knowledgeable, and punctual, he got our furnace working correctly in no time. I definitely recommend Southern Air & Steven!
Jimmie Bernard
Feb 25, 2019
My blower for my heater recently quit working and tech, Chase Meshell came to check it. He was very professional and knowledgeable. Thanks to him, my heater now works!
Michelle Jeanmard
Dec 25, 2018
This is a great company! Yesterday, Christmas Eve, I had to call as my heater was not working. Matt was here within 30 minutes. He was super polite and knowledgeable. Very grateful for this company!
Lance Capello
Jun 29, 2018
I was out of town when my wife called to tell me our A/C started leaking. I needed a reliable service to send someone out immediately. Southern Air and Eric C. were prompt and in contact with us every step of the way from confirming when someone was headed out to following up with an explanation of the necessary repairs. I was so please, we signed up for a membership - I feel better knowing that our maintenance and repairs will be quickly handled by real professionals.
Susan Martin Gray
Mar 06, 2018
We've had good service from Sothern Air anytime needed. Always ready to help with any problems or concern we've had. Jacob our technician was friendly, knowledgeable and experienced. He made sure we understood the whole process from start to finish on our new unit. Would recommend to anyone needing trustworthy, efficient and great service.
Sue Fontenot
Jun 17, 2017
Have only had good experience with southern air. Yesterday was Chase M s first time out to my house for maintenance on my ac units. Checked out well and very courteous. Took the time to answer my questions. I was very satisfied with his work and timing in getting his work done. I would strongly recommend Chase/southern air.
Shelly Breland
Apr 22, 2017
Southern Air Heating and Cooling, has always been very prompt to fix any air or heating problem we have ever had! The employees are very good to explain the problem and fix the problem properly for the best price around!!!
Linda Walker
Apr 12, 2017
Thanks to Shawn for letting me know what needed to be done to my air conditioning system. He is very knowledgable about the working of an air conditioning system. Thanks again Shawn for explaining things to me yesterday and getting the job done.
Sam Fowlkes
Feb 18, 2017
Matt was very courteous, very through, a very willing to answer question and concerns. Couldn't expect better service.
Cassandra Richard
Aug 06, 2016
We have been using southern air for the past 7 years.... we always appreciate the extra mile the tech's go thru to make sure we are pleased. The membership plan is awesome and works out great for us. This was Joey's second time coming to the house (not for the same issue) I remembered him b/c my dog was so excited to see him again. Joey gives the best advice and honest opinion. Even though the company is located so far away from us, they make sure we are seen right away. Thank you for all you do!!
Tammy Fryar
Mar 28, 2016
We had Austin B check our system and look at our equipment and we couldn't be more satisfied. He was very professional and provided us with some good information. Definitely will call Southern Air if we have a problem or need any assistance.
Ronda Sanders Parham
Austin and Lucas looked over our inside/outside units, and gave very good advice on what we should install to be more energy efficient and cost effective when we replace our equipment. Thanks for the professional service, we will definitely use Southern Air for future installation needs!
Andrea Willis
Tech Barton was the best service and was able to answer all my questions. He was very polite and I would definitely recommend him to my friends and family. I will definitely request him from now on!
Melissa Lowe
I called Southern Air on 11-29-17 for a technician to come out to fix my air conditioning unit. (Fan motor went out) Within the hour Eric showed up enthusiastic and ready to for work. He is charismatic and knowledgeable, had no problem explaining the what was wrong with the air conditioner and how it needed to be fixed. It was fixed in a timely fashion. Price was affordable. Thank you Eric for the incredible service! I highly recommend this technician for any job.
Karen Schrock
Zach has serviced our central unit on many occasions, mainly performing a "check up" every 6 months via service contract. Today he had to replace the primary pan on evaporator coil, having had this diagnosed by Joey on a previous service call. Zach did a great job, works expeditiously, cleans up his work area, and is professional throughout the job.

Both he and Joey are assets to Southern Air. I recommend everyone getting the service contract. It's affordable and puts your mind at ease, plus you get quick service and discounts.
Nanya Bennis
I live in Alexandria, LA. Zack came out yesterday for routine maintenance because the service visit was interrupted about a month ago when Eric came out. Eric got the outside part done and was ready to start the inside part when I remembered an appointment that I had forgotten. Eric scheduled a return visit and Zack came out yesterday. I had reported hearing a dripping sound when the AC came on and for a while after it shut off.

While finishing the inside part, Zack looked into it and said that the Plumbers needed to come out. He called that in and Jeremy stopped by about 1/2 hour later. He found the problem under the house and fixed it in no time. He also offered other services that were pertinent to the situation. Southern Air has been working on my system for about 8 years now.

Everything about them has always been top notch. The phone is always answered promptly, the office people are professional and courteous, and every service tech that has ever come to my house has always amazed me with their professionalism, knowledge, and attention to detail. Thanks to all of you for everything you do!
Reba Berry
Excellent company. The tech who has came to my home to service my cooling and heating unit is knowledgeable and very thorough. I cannot say enough about how good and courteous he is. If anyone has issues with their unit, or needs a new one I can highly recommend Southern Air and Cooling, plus they are centrally located. Eric C. is one of the best I've ever had. Appreciate their service and techs who know what they are doing.
Jason Bennett
I must admit, I was apprehensive about contacting a big A/C repair company, knowing that I was about to get hit with a huge repair bill. But, Southern Air (Monroe) did me right, and in the face of some unforeseen problems that threw a bit of a kink in the repair process, they still handled my situation like pros. I am very satisfied with the service I was given.

My technician's name was Whit, and he was the best you could ask for. My repair threw him an unexpected problem, and he & the company handled it well. Very nice people and they know how to take care of you.
Selma Sickels
I had Jeremy (Ball) out for a plumbing work up that was needed. He was very professional and did not mine adding in my shower handles that were not properly installed. He took the time to correct a joint issue that he noticed so it would not cause a leak in my wall! I do have the contract with Southern Air, I do recommend having this plan because it is helpful in the long run of the life your heating, cooling and plumbing needs over the years. I really love the crew in the Ball office. I call and they are always great on the phone and when they come into my home also.
Vicky Johnson
Eric was GREAT very professional he worked hard to find the problems with my air conditioning system. Could not have a better technician to come out I would like to say thank you to him for his great service.
Ruby Cagle Bryant
Matt M. is a knowledgeable, skilled technician who takes the time to completely check my air-conditioning and heating system. He listens to my concerns and does not "brush me off" with "oh, that's the way it's suppose to sound or run." If there is a problem, he corrects it immediately. I request him as my service technician as I trust him completely to fix whatever issues occurs with my unit. I have been a Southern Air customer for years. They are a very trustworthy company.