Vaughan Comfort Services

My two installers were great and very knowledgeable of their craft. These guys were very friendly and respectful. I would hire Josh and his partner who's name I forgot " sorry " again for any job related to heating, cooling and installation. They are greatly appreciated. Service: Install AC

James and Jeff were extremely professional in the installation of our HVAC system. They made sure that the setup was to code, correcting some old issues and even rerouted venting for the hot water heater to give the whole setup a nice clean compact & tidy look. They answered all our questions and checked with any types of changes they might had to make to have the installation work. It was a pleasure dealing with them.

The team who came today Matt and Kevin ( I think) were amazing. The were on time professional clean and installed my AC in no time. Additionally they took the time to explain my new system both care and how to use. Finally, they also showed me an issue to watch in related to the install which might be a future plumbing issue. 123 W Browning

We had come home from vacation to find our heater not working. I called Vaughan after hours and Alton came out very promptly to fix the problem. Vaughan technician, Alton, was very professional, very knowledgeable and got the heater working. Thank you Vaughan and Alton for outstanding, 5 star service. Service: Heating system repair

The main water valve to our home broke unexpectedly. I called Vaughn and spoke to Jeff who really took care of us. The plumber showed up at our home in 20 min and did a professional replacement of the valve in no time. I've been a satisfied customer of Vaughn for 5 years. They've replaced our heating and central air units at the best prices for quality equipment in the area. I highly recommend them for excellent service and pricing.

A few months ago my wife and I were researching a mini-split system and called Vaughan. They came out provided the necessary information for us to make a decision. We schedule an install and our Team James and Matt were on time and organized. I introduced myself shown them the area where the system was going to be installed inside and out since the electrical work was already accomplished two weeks prior. Matt a younger person very quiet but a great worker carrying out the directions from his Lead James. James went right to work on our system and Matt was right beside.

Both communicated the needs of the job and everything worked well. We had questions and concerns and both James and Matt full-filled our request and left the work site very clean. Both make a great Team.

I hired Vaughan for their HVAC services (review is forthcoming), but also needed a plumber to install a new kitchen sink requiring a reconfiguration of pipes, dishwasher and garbage disposal hookups, and a faucet installation. Jarrid not only did a great job with the complete install, but noticed a small leak at the shut-off valve, which he promptly replaced with a new, improved valve in a better location; and he secured the pipes to the joists in the basement, and answered a lot of questions, and offered advice and service options for future plumbing jobs that we will be reviewing. Vaughan provided excellent service at a reasonable price, and I would highly recommend them for plumbing services and expertise.

Professional at every level. Guys did a great job installing everything and explaining the products. Highly recommend Services: Ductless heating and AC services, Install AC, Installation, Install heating system

Vaughan staff. was very professional in coming out to determine if the old water heater could be saved. When it was determined not to go the repair route and install a new heater, Mike came out when they said and had everything installed in a little over 3 hours. We now have hot water again. I would highly recommend them. Service: Repair water heater

Due to age, I decided to replace my heating and air conditioner last year. I have used Vaughan for many years to service my old system and used them to get my 3 estimates before selecting a contractor. They were not the cheapest but you get what you pay for. Jeff was willing to meet with me several times to respond to all my questions. The contractors who did the service was very professional and followed are all Covid protocols. I was very happy I chose them to update my system. I have also noticed a savings in my utility bills. Finally they have an excellent customer service staff.

Everyone at Vaughn was extremely helpful and knowledgeable walking me through the process of a big job replacing our entire hvac units including our water heater. Tony from the start explained everything to me and answered my many questions. Even when I had more questions he was very responsive and easy to get a hold of. James and Joe also did an outstanding job when installing.

They were neat and courteous. Even after a long couple of days, when the job was completed they still took the time to explain everything to me regarding my new systems. I would highly recommend Vaughn.

James and Matt did a great job installing our new furnace, ac unit, and hot water heater. Their explanations were clear and concise. Their work was professional and clean. They found creative solutions for unique challenges posed by our house. They were on time and worked late to get our system up one night earlier. Tony was the salesman who helped walk through each part of the process before the installation, and I found him knowledgeable, kind, and honest. I highly recommend this team!

We had Vaughan install a new heater and central air conditioning and remove our oil tanks from our basement. James, Matt and Marcus did a amazing job! very personable and very knowledgeable! Explained everything to us and cleaned up beautifully! We totally recommend Vaughan for you heating and air conditioning services! Services: Installation, Install heating system, Install thermostat

I had a new hot water heater installed today and I was so impressed with the young man, James, who is a mechanic or a technician for Vaughan. He was here right on time, first appointment of the morning, told me exactly what he was going to do, laid down tarps, etc., no nonsense. answered every question I had with a smile. Best customer service I've had in a long time. James can come back anytime when I need my heater serviced!

I was informed that a technician would be at my house by 8:30 to start the installation of my new heater and central air conditioner. On Thursday two technicians James and Matt arrived at my house at 8:30 am as promised. James informed me it would take two days to complete the entire job. We have three dogs, which James and Matt where totally accommodating to make sure we could let them out while they were working outside the house.

They were very neat, clean, and respectful and answered all our questions and never seem to be a problem. As promised the job was completed on Friday and after finishing the job James and Matt cleaned and inspected all of their work area and explained to step by step on how the new system works. All I can say it was a pleasure having James and Matt do my installation and it was a pleasure dealing with Vaughn Comfort Services and Jeff Euler. I highly recommend Vaughn Comfort Services for any of your heating and air conditioner needs

Andy was great! My son was napping and he was so quiet and super professional. Explained to me the issues with our system, and made suggestions on how we could fix! Great service! Service: Cleaning

Our whole experience with Vaughn was great from the initial salesman to the installation. Tony Pelligrino was quick to come and see what we needed and give us a quote. James and Matthew were very professional and patient with all of our questions. They took the time to explain what they were doing and why they needed to be done a certain way, which we appreciated. It was done in a way we could understand. They were very thorough and also cleaned up when they done.

AC broke today and They came to the house a few hours later. Quickly found a water leak sensor issue and fixed it. Very good service

Very fast response to phone call, and technician was quick to arrive. Situation was very clearly explained, and service was done quickly. Technician was friendly, polite & very courteous. Very positive experience.

The technicians are always on time and very professional.
Anthony the service technician is a true professional. He was funny and very skilled. He did a thorough PM on my cooling system. He is a great employee of your company.

Huge thank you to Vaughan! We had a unique situation and they did a fantastic job following through til the job was done. We felt cared for and valued as a costumer. Highly recommend them. Thank you again!!!

As a customer of Vaughan Comfort Services for a number of years, I’ve found that their professional and pleasant approach to customer service has never wavered. They’ve been accommodating to my schedule and have afforded my family and I peace of mind. They have never given me any reason to question their knowledge or the quality of their service. I would strongly suggest Vaughan Comfort Services to anyone who is looking for reliability, knowledge and professionalism.

Great experience with Vaughn. They worked me in for a same day appointment for an air conditioning failure. Rocco arrived about 4 hours after I called the company. He did an outstanding job diagnosing and fixing the system quickly. Previously, our home warranty company had done some work on the system, but they didn't bother to clean it out or remove obstructions / vegetation that had gotten into the unit. Initially, I was a little apprehensive about the $95 charge for the service call. But, since it was the height of the summer season and they promised a full diagnostic, I opted to schedule for the earliest appointment.

I am really glad I did. Rocco found a burned wire, cleaned the coil and removed the debris. Big lesson learned for me -- you get what you pay for. The system was up and running and producing cold air in less than an hour. Huge thanks to Rocco and Vaughn Services!

Rocco was great! On time, great communication, quick and efficient with the work. Gave me some tips to keep the system running smoothly and hassle free. Helpful with understanding the pricing and the various service plans. Will definitely use them again! Thanks Rocco and Vaughn!

Prompt, professional service by courteous people. Everything we needed was addressed and taken care of. Vaughn professionals attention to detail far outweighed their competitors. Superior service by company with long standing reputation which they lived up to.

Prompt, professional service by courteous people. Everything we needed was addressed and taken care of. Vaughn professionals attention to detail far outweighed their competitors. Superior service by company with long standing reputation which they lived up to.

Always courteous and knowledgeable, everyone I have dealt with at Vaughan want to ensure their customers are happy. There are many choices in this field and customer service is what sets them apart.

Staff and technicians are courteous and knowledgeable. I have a leak in my evaporator coil, but it was only identified by the second technician (Anthony). The first technician added over 3 pounds of refrigerant but never suspected a leak. When Anthony came out one year later, all the refrigerant leaked out so I had to pay for 8 pounds of refrigerant. I just wonder if I could have saved a couple hundred dollars in refrigerant by having the leak detected by the first technician. Other than that, great service.

Bottom line: Condenser in my heater was leaking. Contacted Vaughn and they were out in less than 24 hours. The problem was corrected at a reasonable price.

Consistently courteous and professional. We've made special requests over the years and without exception, Vaughan's staff have met these requests with graciousness and a sincerity that can't be faked. As commodity dealers, heating oil suppliers are distinguished only by the caliber of their people. Vaughan's customer service is outstanding, and I highly recommend them.

We have been with Vaughan Comfort Services for a long time and have been very happy with their service. All of the staff is courteous and helpful.

Rocco was our Service Tech today for A/C tune-up. He has serviced our A/C and heater many times. We appreciate his knowledge of our system and he is always willing to answer any and all questions. Thank you and keep up the great service.

In one-word (Perfect) Vaughan installed a new A/C package unit and Gas boiler in my home. They arrived on time and were clean and professional. Mike and his team quickly replaced all the duct work under my home and replaced my A/C in a day. Matt N. replaced my Gas Boiler and his work is second to none. He truly is a real craftsman and knows what he is doing. Jeff E. and Jeff H. are top notch representatives for Vaughan and they truly listen and really care about you and your home. Jeff E. can offer the best system for you based on your budget. I would recommend highly that you use Vaughan for all your HVAC needs.

"My father was a long time customer of Vaughan. There were always there for him and now that he has passed away I will certainly continue to use Vaughan as long as I own his house. If i should see the house, I will highly recommend Vaughan to the new owners & tell them about the courteous and knowledgeable employees...thank you for always taking care of "Pop"

"Our heater had a problem with the ignition part that was serviced one year ago and the part failed and Vaughan made good. We certainly are delighted with your service and the wonderful man who served us, his name is "patrick"

"Frank is always helpful & concerned about our needs. We feel he & Vaughan's are honest."

"Ran into serviceman as he was finishing my neighbors house. Asked if he could do mine and he said "yes" after checking with office. Great timing."

"Great Service start to finish! The initial contact & planning with Mike- very professional and helpful. The install was great (steve was great). Everyone very polite and courteous + careful with details and impact the process had on my home. Excellent to have everyone in company trucks- reassures customer. great idea to have pic/bio for heating consultant in email- again reassurance to customer in having service personel coming to home. great follow up with email, voice etc. Steve and crew were very tidy and left my basement cleaner than when they started! Thanks again."

"Vaughan is the Best. Everyone is so nice and helpful. The technician that had come on April 30th, Matt Nickel, was absolutely very professional & helpful. He made sure he asked a few times if we were ok with the working the new thermostat. It is nice to know that there are technicians like Matt working for Vaughan. It is very satisfying to know that the service we get is absolutely over the top"