Ellis Air Conditioning & Heating began in 1975 with one truck and one vision - to provide the area with best service in the industry. Now, over 35 years later, hardly a day goes by that you don't see a big white truck with "ELLIS AIR" on the side driving by on it's way to another service call. Ellis Air was started by brothers Mark and Kent Ellis. Both are natives of Oak Cliff and have lived in the southwest area since starting their business. "We remember when our parents, Cliff and Josephine would drive us down to Cedar Hill as small boys. Our dad helped to build some of the first television towers back in the 1950's," says Kent. "It wasn't easy in the beginning, but like all small businesses, it takes perseverance - and our parents made sure we had plenty of that. We know now how lucky we were to have their support. There have been some real changes around here since then - it has been great to be a part of the growth."
Ellis Air Conditioning & Heating provides residential and light commercial services. Their technicians are Factory trained specialists with an average of 15 years in the industry. "This is important" says Mark Ellis, "because over 85% of the technicians operating today have no professional certification. We believe in solving indoor air problems as correctly and accurately as possible". Ellis Air now has 15 service trucks that are scheduled by a professional radio dispatch system that can respond to most any situation for same day service. "Our trucks are fully stocked with repair parts so that we can promptly service over 40 makes and models of equipment. This means a quick response for on-site repairs and installations during busy call times". Extra trips to locate parts can run up costs and waste valuable time in getting the job done.
Ellis Air is proud to offer a strong commitment to excellence and environmentally safe products from Carrier, the world leader in Air Conditioning and Heating Systems. Even though they can service and install most all brands, Ellis Air is one of the largest Carrier dealers in the entire DFW metroplex. Ellis Air also considers themselves to be indoor air specialists. They believe in servicing the entire indoor air system to properly diagnose the problem. "We make sure the whole system is working properly to reduce future breakdowns and repairs" says Kent. "We are proud to offer professional Air Duct Cleaning, Attic Insulation, Attic Ventilation and Chimney Services in an effort to help solve most air conditioning and heating problems. No other contractor in the area offers these quality services under one roof.
"Ellis Air guarantees straight-forward, up-front pricing on all repairs and installations, even if the job requires extra hours to complete" says Mark. "We offer new system warranties up to 10 years and always offer a 2 year warranty on repairs. We are proud to be members of the Better Business Bureau and will guarantee your satisfaction. "We are fully prepared to take care of your air conditioning and heating needs today and in the future and we truly appreciate your business".
Served areas
- Dallas county and Ellis county
Services
Residential
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Installations – We set up your home with the best equipment for efficient heating and cooling. This helps you conserve energy and reduce costs. Services and Repairs – Skilled team members are often able to provide same-day service on your home’s entire indoor air system, to diagnose, adjust, or repair it quickly
Seasonal Maintenance – Let our professionally-trained technicians tune up your system. This will keep performance optimal and protect your investment.
One of the major concerns that we find our homeowners face is quality of the equipment we install. Ellis A/C recommends the use environmentally-safe products from Carrier, the world leader in air conditioning and heating systems. These systems ensure your home has efficient heating and cooling, and superior air quality for years to come.
Commercial
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Our professionally-trained technicians are experienced in servicing multiple types of commercial grade systems, from multiple manufacturers. We know interruptions in HVAC can lead to interruptions in the way your business is run, affect the experience of your customers or tenants, or be a detriment to your employees’ performance. As such, we respond quickly to your calls for repairs or service and we like to get started as soon as possible on your new builds or retrofits.
Reviews (17)
Kathy Cole
May 26, 2021
Michelle Sikes
Jan 29, 2021
Kim Gibbs
Jan 29, 2021
Phil Tedeschi
Dec 21, 2020
Dickie (service technician) was on time, professional and knowledgeable. Dickie did not leave until the AC unit was fixed. He explained the situation and and explained the repairs he had to make to fix the unit. Customer service was great from the time I called to make the appointment until the job was complete. I would use the Ellis Air team again and would request Dickie to do the job.
Josh Tompkins
Dec 07, 2020
My experience with Ellis air was great which is why I'm writing this review something I never do. The best part about it was the price, speed, and service were all great. They came after my furnace stopped working they diagnosed the problem while they were there, had me a price to fix it and a day scheduled to come fix it all before they left. Sammy and Dusty showed up to do the install on time and knocked it out.
They were friendly and polite. They cleaned the areas they were working so well I felt like I needed to clean the rest of the house once they were finished it looked better then when they got here. I would strongly recommend getting Ellis air to to a look at your system if you are having issues or need a replacement you will not be disappointed!
They were friendly and polite. They cleaned the areas they were working so well I felt like I needed to clean the rest of the house once they were finished it looked better then when they got here. I would strongly recommend getting Ellis air to to a look at your system if you are having issues or need a replacement you will not be disappointed!
John Reagan
Mar 09, 2020
We have had a couple of different times where we lost A/C at the worst times and they have been able to come in and fix in one case and replace in another same day. When it is 100+ degrees and you get same day service I think that is hard to beat. They have always been upfront and honest about costs and I trust them and that is very important to my family and I.
Banana Carter
Jan 22, 2020
Ellis air conditioning is awesome. They were very polite, professional, and very knowledgeable in air conditioning. My AC needs were met in a quickly and timely manner. I have not had any issues since, but if I do there is comfort in knowing I have such amazing team of experts just one call away. Thank you for you care and dedication to your customers. Anyone needing AC services I very strongly recommend Ellis Air Conditioning and Heating for your needs.
Laurie Johnson
Jan 08, 2020
Judy Jones
May 17, 2011
My boss recommended Ellis air condition to replace my old air conditioning and heating system in December. One of the salesmen, Jerry came out to my house and explained a lot to me about air conditioning and heating. The installation crew came out the next day and had the new system installed and running by 3pm. These guys worked non stop from 9 am to 3pm in our small attic with only a lunch break.
They also found the problem with the duct work to our office and repaired it. Bottom line, my house is more comfortable, my utility bill is much cheaper, new unit is much quieter, I am a very happy customer.
They also found the problem with the duct work to our office and repaired it. Bottom line, my house is more comfortable, my utility bill is much cheaper, new unit is much quieter, I am a very happy customer.
Walter
May 16, 2011
I live in Ellis County and have had a hard time finding a good air conditioning company. Ellis air conditioning and heating is the 3rd company I have had to my home in the past two weeks. They were the only ones who were able to locate the problem and actually repair my air conditioner. If you want your a/c system repaired correctly the first time, use Ellis.
The Woodson Family
May 11, 2011
Ellis air conditioning and heating sent a technician to my home only a few hours after I called them. My other company was 1 to 2 days out. The technician located my problem and had us cooling again within 20 minutes. The price was even a little cheaper than my old company. I am very happy with Ellis air conditioning, their technician and their pricing.
Randall
This is how business should be done. Very professional and honest advice. Didn't oversell. I bought my house a year ago and had some issues with the A/C. Ellis came and did a consult and although recommending a larger unit for the size of my home (same as my inspector) they advised how I could increase efficiency with the current unit by reducing heat load in the attic, adding insulation and adding returns to help air flow.
By doing this, they allowed me to save thousands of dollars at the time by delaying purchase of a new A/C. When my wife and I decided we had the budget to go ahead with the new A/C upgrade, the presentation of options, upfront pricing, and explanation of benefits was superb. The work was done quickly, on-time, and without any negative side effects. The technicians were helpful and gracious. I would recommend Ellis to anyone needing something a simple as a consult, a major project, or anything in between.
By doing this, they allowed me to save thousands of dollars at the time by delaying purchase of a new A/C. When my wife and I decided we had the budget to go ahead with the new A/C upgrade, the presentation of options, upfront pricing, and explanation of benefits was superb. The work was done quickly, on-time, and without any negative side effects. The technicians were helpful and gracious. I would recommend Ellis to anyone needing something a simple as a consult, a major project, or anything in between.
Kevin Hull
I called Ellis AC in an emergency situation a few years back and I was impressed with their prompt service, friendly technicians and competitive pricing. They fixed my problem quickly without me feeing like I overpaid for unnecessary service and equipment. Since they were there for me in a tough situation, I have relied on them for my yearly A/C inspections and I constantly come away impressed with their service.
Brandon Wilson
Ryan Sowards
The team at Ellis Air have been great to work with. From start to finish, the professionalism my family received helped turn a crisis into a manageable situation. The representative I worked with, Aaron, was extremely knowledgable and provided us options; we never felt pressured in the whole experience and that was comforting to my wife and me. I will use them again!!
Peggy Beazley
It was time to replace my 22 year old HVAC system so I did my homework and researched brands and local companies. I called and set up appointments for 3 different companies to give me a quote. All three companies were prompt, appeared knowledgeable, and professional. Each company promptly emailed me a quote. I consulted with people whom I trust and are knowledgeable of HVACs and the response was, “it’s a no brainer you should go with Ellis Air Conditioning & Heating.”
The quote from Ellis was the most comprehensive and the best price.
I contacted Jerry Bolding to schedule the installation. This was just the beginning of my experience. Roberto and Vincent showed up as scheduled. They were professional and personable. I asked if I could take a part off the old furnace and pictures of other parts as it was being dismantled. Roberto was more than accommodating. I would describe them as above and beyond.
They cleaned up after themselves and left no trace that they had been here. Roberto taught me how to change the air filter, clean the drain line, and work my new thermostat. Choosing Ellis Air Conditioning and Heating is a no brainer.
The quote from Ellis was the most comprehensive and the best price.
I contacted Jerry Bolding to schedule the installation. This was just the beginning of my experience. Roberto and Vincent showed up as scheduled. They were professional and personable. I asked if I could take a part off the old furnace and pictures of other parts as it was being dismantled. Roberto was more than accommodating. I would describe them as above and beyond.
They cleaned up after themselves and left no trace that they had been here. Roberto taught me how to change the air filter, clean the drain line, and work my new thermostat. Choosing Ellis Air Conditioning and Heating is a no brainer.
Michael Weatherspoon