Shinnston Plumbing

Had a leaky garbage disposal, they took out the disposal and put in new drains.very nice guys and they worked quickly and efficiently.

We have a very old Lennox pulse HVAC unit and we dont have the money at this time to completely replace the unit. The sales associates have assisted us twice in getting parts and walking through self diagnosis and installation saving us thousands of dollars at this time. We will be getting a new system through them hopefully with financing. They could have not assisted us with trying to Band-Aid and duck tape our problems and charge us for service fees but instead they gave us advise on helping us fix our short term problems. I really appreciate them not trying to price gouge us. The staff went above and beyond, and are very friendly.

I have used their experiences in Plumbing Heating and Air Conditioning the service is always great they're very knowledgeable they're in they're out they fix the problem why would you go anywhere else.

Thank you! AC unit stopped working and Shinnston Plumbing responded quickly and fixed it! The repairman was very courteous and explained what happened. We were sure we needed a new unit, but nope! Will definitely call again for any plumbing/hvac issues!

Critical: Professionalism, Punctuality, Quality, Responsiveness I called them to come out and get me a quote for a furnace in which they would not schedule a time to meet me they sent out a repair guy instead and charged me $90 for the visit in which he told me my furnace did not work. And he said that the the guy who does quoted would call me which he never did. I would not recommend or use them!

Can't say enough good things about these guys. I have a 30+ year old Lennox furnace and they are the only company in the area who can/will service it. Other companies told me it had to be replaced. Shinnston Plumbing has kept it running well for me, always having parts in stock, since 2012. They are reasonably priced and always honest. The techs are friendly, efficient, and great about explaining any concerns. Wouldn't think of using any other company for my furnace maintenance and repairs.

Critical: Quality, Value Shinnston Plumbing was called over to fix the heating unit. After they worked on it, the heating unit still did not work. They were repeatedly called in again, and even charged $100 just to say it worked. I had to hire another company. The other company found an oil leak and fixed it. Now it works

Save your money - this Gump guy is a thief - first class one in fact. Also, he is a liar. He charged me $177.50 for installing a aerator on my kitchen sink. He says he gets $80 an hour to the job and $80 back to his office. Never in my 83 years have I heard this before. Waiting for the demise of his thieving business. Now you lied again. You only told me you had 2 men due back in 20 minutes and you would send them over and you did!

You never ever mentioned service charge! The AG never said the amount was fair - she said you were taking $20.00 off and if I didn't agree that I could get an attorney. Since I am Stage4 BC at UHC Oncology and having too pay for my chemo every month - my paying you in full is not possible. So I am going to send you $2.00 every month until you are paid and we can put this behind us.

Sorry to have encountered you and your firm. I called the WV Labor and Wage in Charleston and she said they never set the price a plumber charges to and from a job - that is done by the plumber. Will you please stop lying Andy Gump! Please, enough is enough.

Not only did they charges us an exorbitant amount for installing some mediocre HVAC duct covers, they ripped our neighbor off. Several blocks in our neighborhood had gas line problems. Another neighbor lady and I called the gas company, but the lady next to us, an elderly widow, called these guys. I met them right before they knocked on her door and told them what the problem was. Even though he knew he couldn't help her, he still proceeded to go through the wickets and charge her. He never told her it was a gas line issue.

I just got an invoice from them today. man they are expensive and over priced for everything. Why do you charge $127.5 Service fee for a 25 minute service on a-c as well as they change parts that are working already. Adding freon charge was huge, on there Facebook they said it cost $60 a pound but they charged me $75 a pound. What a bluffers. It was really my mistake for dealing with them. I will learn a lesson this time.

In July, 2016, my a/c quit running, so I called Shinnston Plumbing, and told them I needed help, the repairman was there within an hour, and it took him no time to get it running again! He was very courteous and knowledgeable. He explained what he did and what I might need in the future. Excellent service with a smile!

These guys do the work on our AC at work. They're at the office every few days trying to figure out why the AC doesn't work like it's supposed to work. Instead of figuring out the problem, they act like we're dumb and lie to them about the way the AC acts. When they finally decide to do something about it, they throw random parts at the problem to no avail. To top it all off, they don't even clean up after themselves when they're done working.