Servco Oil

So, I have to share my experience. We just had Servco install a minisplit system in our home. The men who did the install were very professional, and overall did a great job. They were punctual, respectful, just great people. Management was also great to work with. Now, here's the kicker. Unfortunately, one of our units for the house ended up being insufficient to cool the area it was designed for.

This is unfortunately, and was a design mistake. However, the reason I so strongly recommend using Servco is because despite the fact that this was a ~$6,000 mistake, they remedied the problem very quickly and professionally with no pushback and replaced the unit with a bigger one. It is so rare in this day and age to actually find a company that stands by their work and goes out of their way to correct a mistake that I would 100% recommend them to everyone. Every company makes mistakes sometimes, and I do not hold this against them - but very few of them actually fix them.

Servco is responsive, professional and provides all of the services required for our heating needs.

We have been with Servco for over 30 years and you have never let us down. Your technicians have always been knowledgeable and professional. You responded promptly when we needed emergency service, and of course we have never run out of oil. You replaced our furnace and A/C systems over the years and the installations were perfect.

Look no further for a home heating oil and/or propane provider! Servco is great in all aspects - from their customer service and the friendly staff in their office to the technicians that come for service, and can't forget the delivery man! Truly, I can't say enough how great Servco has been and if I could give more than 5 stars I would. Highly recommend

We have used Servco for over 7 years. They have professionally handled and serviced our laundromat oil needs. Their budget payment system allows an estimated annual oil charge to be budgeted on a 12 monthly basis and avoids big up and down payments. Overall very satisfied with the company.

It's always a please working with knowledgeable and profession people who care about my problem. Servco took the time and patience to listen to our burner issues and suggested what proved to be affordable effective solutions.

Great service dept! Knowledgeable, friendly and efficient. Always there in an emergency situation. Office staff is informative and eager to answer any questions. We've been with Servco for over 25 years and wouldn't go anywhere else.

Have been receiving deliveries and service from SERVCO since 1998 and have always been very satisfied with both service and delivery. Thank you, great job!

Our family moved to Wilton in 1984, and Servco has been our first and forever fuel company. I live in an old stone farm house with a shallow basement built on granite shelf, below soil level. The basement has always been prone to flooding, so I had one and then 2 sump pumps installed, which have done a good job of keeping water out. Then the last tropical storm hit, and the ground was so saturated that they couldn't keep up with it; water was just coming back in right through the pumps!

It knocked out the pilot box of the old propane hot water heater. It would have cost nearly as much as to replace the heater. However, it was really hard to find a kind of replacement heater that could get a pilot far enough off the floor to prevent a recurrence. I was without hot water for a week and a half. It felt like my old camping days! The whole Servco staff took care of me. Donna calmed me down and was so kind on the phone. Mike Buono came to my house and went over possibilities with me, and after that, he stayed on top of what was happening every day.

He's the best representative you have for us older residents! It was so wonderful, during the hardest time, knowing that the Servco staff were there for me and doing their best to help me every day. A special shout-out to Vinny, who came up with the idea of an indirect system to the oil furnace! That's what we eventually went with. You guys got on it right away and had one delivered the day after the decision. Andy came over the same morning and worked most of the day getting it installed and up and running by the end of the afternoon.

I then had my first warm shower and ran the dishwasher for the first time in something like 12 days, and I'm here to tell you I will never take hot water for granted again! You guys got me through that miserable time with so much professionalism, attention, and kindness, I feel as though Servco is part of not just my Wilton community, but of my Wilton family! I haven't ever had better dealings with any company ever, bar none!

The second star is because they do eventually show up for an emergency, but with a foot of snow on the ground, I called them FIVE HOURS ago and received a call after more than four hours of waiting to let me know that they are "running late". This is also the third time this month I have had to call the emergency line. Every time they assure me that everything is totally fixed and will be fine moving forward, and then 10 days later I'm calling them back. If you have any other option at all on earth, I highly recommend taking it.

I don't usually take the time to write reviews, but the crew at Servco went above and beyond. Mid snow storm they were able to fix my hot water heater. They were timely, professional and efficient. Thank you for keeping my family warm. You are what family run business is all about!

I've had nothing but positive experiences with Servco. I've recently installed a 1000 gallon propane tank through Servco along with a whole house generator. Their techs are knowledgeable, reliable and forthcoming with helpful tips. Their office staff is amazing, they actually answer the phone, you'll never get lost in a voicemail vortex like so many other companies. I'm glad I did my homework, they were the perfect company for this project.

The new "ownership" seems to be overrun with aggressive collections people who pester you with phone calls and letters / statements in the mail. This is a particularly bad business practice when their target is a loyal customer (off and on) for 20+ years who. doesn't actually owe them any money at all. Not a penny! And not an apology either when they discovered the customer was right. and they were wrong! So sad to see a fine long-standing business get destroyed by patronizing clerks with zero customer service skills.

Had 2 other reputable oil electrical heating companies quote an upstairs heating unit. They checked the downstairs 10000$ installed heating u it from Servco that had been annually serviced many times by Servco since installation 8 years ago approx. the humidifier filter had Never been checked. it is green with fungus and the humidifier was never activated! Paid 250$ for 5 years service for this!

I purchased a home that was under a maintenance contract for Servco Heating, Maintenance & Oil and our Generac Generator. I had been a loyal Gault customer down in Norwalk for the past 10 years and was hesitant to change but thought it would be easier to keep the existing contracts until they ran out. What a great surprise to find a company that puts the customer first.

They have been like clock work on everything and very proactive. We had our heating system's annual check-up two days before Thanksgiving. We were concerned about a smell that was coming out early the next morning and called. They sent out someone right away to make sure everything was in working order. (I was also surprised that both service professionals had been servicing the house for years and knew exactly where to go and what to do.) It gave us comfort to enjoy the holiday feeling safe and secure. It is nice to finally have a company that believes in customer service and really means it.

The company is responsive when you call. They answered all my questions and kept at the problem until it was solved.