Oak Grove Heating & Air Conditioning

They where quick to respond the next morning with getting a tech out to my home an he was patient with me because I like to watch an I appreciate that an he got me back cooling fast Service: A/C system maintenance

Received a call back promptly after leaving a message with the after hours receptionist. The on call tech was very polite and ready to help. I scheduled an appointment for an evaluation/repair. Service tech Mickey arrived on time and was very professional and informative. He was able to explain the repair/maintenance options in an easy to understand manner. Great value and great service.

Kyle Rutland arrived earlier than expected this morning to help us close out a punch list from a recent inspection. He was extremely thorough and professional. Highly recommend Oak Grove Heating and Air. They answered my call after hours to assured me that someone would be here early to resolve the issue. They did just that. Service: A/C system maintenance

I called them at 8 am today and they were at my house by 10 am! I'll definitely use them again and they were so friendly! Excellent price for service as well! Ruby Cook recommended them and I'm glad she did! Marlene

Called in the morning they comes in within 2 hours. Great company very prompt and professional. Thank you.

Called at 1:30 on a Friday afternoon and they were here by 3, fixed the issue and all done. Great friendly service from Jennifer and Cody both.

These guys are the Pro's. they've serviced my AC problems for 20+ years. Always professional, always knowledgeable. Can't say enough about the whole crew. Thanks for all you have helped me with!

These guys always do excellent work, have a cheerful attitude, and finish up quickly. I've had nothing but positive experiences with them, and really appreciate that they offer weekend service for a reasonable extra fee. In south Mississippi you just can't wait till Monday to get your AC fixed. You should feel confident giving them a call.

They came before and did a good job. The last time, however, there were mistakes made that the company denies. The owners refused to speak by phone about it. The credit card payment didn't go through, so they have payment system problems as well. Will have to use another company next time.

Excellent service and highly knowledgeable. Repaired my two A/C systems correctly the FIRST time

Purchased a system from them 3 years ago for $8,000. After 18 months, the compressor went out. They graciously agreed to replace it "under warranty" for an additional $600. I've had trouble with the unit ever since. If you're looking for a heating and air contractor, look else where. Hattiesburg has others that will charge a cheaper price and do a better job.

We are new to Hattiesburg and had no idea what kind of heating unit we have in our house or what condition it is in. We called Oak Grove this morning and Josh Hogan arrived at 2:00pm. Very nice young man and very helpful. He answered all of our questions and put our minds at ease about having heat this winter season. Thanks so much for your help!

I just had these folks come out to change out our upstairs HVAC system. Our 14-year-old unit was low/leaking Freon, and rather than Band-Aid it, I figured it was a good idea to replace it now instead of waiting for a summer emergency. Kelvin was very helpful and patient in answering all of my questions and laying out options from good, better, and best. Ultimately, we selected something in the Lennox Elite line.

I did a fair bit of research, and it seems the Lennox products are some of the most reliable and they pair their brand with good installers. Our install date was set for about a week out from when we selected our system. We also qualified for 12 months 0% financing which I appreciated. Amanda was very helpful on the phone to get us setup with our financing options--they have a bunch of different ones.

Communication was great in advance of our install date, too; they called the day before to confirm. I also wanted to upgrade both of our thermostats because we had basic, non-programmable ones that worked off mercury. Our new setup is digital, programmable, and accessible over WiFi through an app on my phone. This was an important feature for me, and I'm appreciative we found a way to make it work.

The crew showed up shortly after 8 a.m. and was finished by 11! It was all-hands-on-deck when we had four trucks here at once. The guys were all courteous and friendly. They did a thorough, neat job, and didn't cut any corners. They added things like float switches and access points to clean the drain lines. Our thermostats are neatly installed, and they took time to show me how to work them.

All the old equipment was hauled away; they initially forgot a piece that had been set aside in our attic, but they came right back to take it away. Now it's only February, and it's only been a few hours, but the new system certainly looks nicer outside and was noticeably quieter during the testing time we had it running. I hope to squeeze a little more life out of our downstairs system, but I won't hesitate to call Oak Grove H&AC when it's time.

I recently had them replace our Heat Pump and Air Handler, and I was very happy with the service. Obviously, paying for a new air conditioner is never fun, but every time I went into their office to sign paperwork they always remembered me, called me by name, and were very polite. The installers were professional and quick. They cleaned up after themselves and took time to answer any questions I had. I highly recommend them.