Stout's HVAC has been providing professional quality heating and air conditioning products and services to Sonoma County since 1992. A proud dealer of Coleman HVAC products, Stout's HVAC strives to provide their valued customers with only top-quality brands known for their reliability and performance. We combine quality, service and value to exceed the expectations of our customers each and every day. Choose the best. Always a Comfortable temperature with us in the mix. Servicing & installing all makes and models of Air Conditioners Both residential & commercial.
Services
The primary objective of Stout's Heating & Air Conditioning is to provide its customers with the quality they deserve. Our policy is to meet the needs of our customers by providing quality service and installations that exceed their expectations. This is accomplished by providing products and services of the highest quality and value with a competitive price.
Always a Comfortable temperature with us in the mix. Servicing & installing all makes and models of Air Conditioners Both residential & commercial. Take the chill off with a state of the art heating system from us! Need your commercial space Warmed up? We can do that as well. Proactively maintaining your HVAC system will deliver peace of mind while keeping your home or office comfortable all year long.
When thinking of your air conditioning, you can basically envision it as a refrigerator for your home or business. It uses a liquid refrigerant pumped through lines to an interior coil to pull heat from the air inside the structure and then disperses it outside using more lines and another coil. The coil outside the home is where the liquid condenses from a gas back to a liquid and recycles through the system once more. While there's more science to it than that, it's an easy way to think of the function.
When you live and work in the Northern California counties of Sonoma, Marin, and Napa, you know that California living isn't all sunshine and warm weather. The winters here can be intense and the cold temperatures more than enough to drive us indoors for the warmth and comfort provided by our home or business heating system.
Reviews (10)
Lauren Colombo
Apr 22, 2022
We called their office on Tuesday, and they were able to schedule an appointment for Wednesday afternoon. The technician called as he was able to arrive an hour earlier, which worked out very well for my schedule. He was super friendly, helpful, and amazing with our dogs. He was able to check and complete the repair for us within an hour. Definitely recommend.
Ann Sebastian
Apr 14, 2022
Starting with the first encounter, when I had finally decided to replace my 23 year old furnace, I was initially impressed with the professional attitude of the man who came to the house. He took me through the process, step by step so I knew exactly what to expect. The crew of three who arrived on time the next week accomplished the installation and all the extra work involved in 4 hours. They were friendly, answered all my questions, and generally did a five-star job. I'm very happy with the whole thing! Thanks, guys!
Susan Daley
Aug 07, 2021
The entire experience was better than expected. First, Dennis came to give us an estimate, which he did with a veterans discount. We had heard others in the park tell us how much they had paid so we were surprised at the estimate we got. We sat outside and visited for a half hour. He was polite, kind, and we both felt that he was a very trustworthy person. The installer was here when scheduled and did a fine job. When it comes time to buy a new furnace we will be returning Stout's for sure!
Sandra Wolfenbarger
May 18, 2021
My A/C quit I called the company that installed it in 1999. I was told that the last time they came out on a service call in 2017 that the tech. noted the unit was old and parts were hard to to get. they did not want to make appointment unless i was ready to replace the unit. I called Stouts Heating and Air Conditioning, which is 1 hour away, Not only did they make the appointment pretty quickly, Dennis found the problem and hard it fixed with in 5 minutes of arriving.
When its time to replace this A/C Stouts will be doing it and any other repairs they can do. Big Thank you to Darlene in the Office for her excellent customer service and Dennis for his honesty on fixing a simple thing instead of wanting to replace a functioning unit.
When its time to replace this A/C Stouts will be doing it and any other repairs they can do. Big Thank you to Darlene in the Office for her excellent customer service and Dennis for his honesty on fixing a simple thing instead of wanting to replace a functioning unit.
Margaret Schrock
Apr 21, 2020
I am a Sonoma County Realtor. I needed an inspection of ductwork and heating system on a property for my buyers, and we needed it asap. Stout's was able to get a technician out within one day, and the estimate for repairs (and pictures) came just after the inspection was done. Awesome! Will definitely refer to and use Stout's services again.
Barbara Ellis
Apr 05, 2020
I have been using Stout's HVAC for over 15 years. They have installed a heatpump in one house for me and both a heater and air conditioning for my current home. I am a Realtor and I recommend them to all of my clients and they have always done a great job at a very competitive price. I will be recommending the generation of Stouts as I did the previous generation.
Blue Collar Plumbing
Mar 01, 2020
As a plumbing company, we have done work with this company on several occasions, so when it was time to fix our own heater we called them right away. The technician came out that evening, quickly diagnosed our issue, and had the part on order and installed the very next day. Their bid was very reasonable, and they were so prompt. They run a well oiled machine over there and even though they have been in business for a quarter of a century, they still put their all into their work.
Their efficiency and value of their work was not just professional courtesy, it is just how they run their business, the many 5 star reviews will tell you that. I recommend them to all my neighbors, friends, and family!
Their efficiency and value of their work was not just professional courtesy, it is just how they run their business, the many 5 star reviews will tell you that. I recommend them to all my neighbors, friends, and family!
Loretta Cochrane
Oct 22, 2018
I read the reviews posted about Stout's before requesting a second estimate to replace my 20 year old air conditioner. I was skeptical because all the reviews were glowing, but I needed a second quote, so I gave them a try. Best "chance" I ever took. I put them through the wringer with my questions, challenging them on items that the other company said needed to be replaced, but that didn't show up on their (Stout's) quote - which was literally 50% less than the first quote!
Then I did my due diligence, and confirmed that Stout was right - I didn't need half the things on the first quote. Bottom line: they answered all my questions satisfactorily, installed the new air conditioner the following week, and even the city inspector complimented the job they did. On top of that, their customer service was outstanding. Phone calls were answered or returned promptly, they helped me handle the permit and inspection process, and were patient with all my questions and concerns. I recommend Stout.
Then I did my due diligence, and confirmed that Stout was right - I didn't need half the things on the first quote. Bottom line: they answered all my questions satisfactorily, installed the new air conditioner the following week, and even the city inspector complimented the job they did. On top of that, their customer service was outstanding. Phone calls were answered or returned promptly, they helped me handle the permit and inspection process, and were patient with all my questions and concerns. I recommend Stout.
Karen Kessel
Feb 03, 2018
Our old heater stopped functioning, and I called Stout's since they were the only Heating and AC contractors advertising that they service Coleman heaters. The service rep recommended replacing the unit because of its age and the cost of repair. We wanted to add an air conditioner also. I made the mistake of not getting bids from other contractors before going ahead as their estimate sounded ballpark and the summer heat was approaching.
They gave us a choice of 2 levels of efficiency for the heater but didn't describe the air conditioner they would install. We now have a huge box outside that is rated at the minimum legal efficiency. The estimator suggested that we could forego the building permit and inspection, but we opted to pay the $500 for it. The unit was installed in a satisfactory manner, other than their failing to move some of the heavy furniture back in place and denting the track for our closet door with the ladder used to access the crawlspace.
The main complaint is that when the City building inspector came a week later, the work failed the inspection due to their overloading our circuit system with the air conditioner load. The inspector requires that they perform a load calculation and replace the circuit panel with one that has a higher capacity. I contacted Stout's immediately to let them know, and the company owner called right away to assure me that the unit is not a fire danger, but a week has passed by and they have not contacted us to arrange to address the problem.
In addition to not being able to use the air conditioner we just paid $5000 for, on order of the building inspector, we haven't received a receipt for our payment for their work.
They gave us a choice of 2 levels of efficiency for the heater but didn't describe the air conditioner they would install. We now have a huge box outside that is rated at the minimum legal efficiency. The estimator suggested that we could forego the building permit and inspection, but we opted to pay the $500 for it. The unit was installed in a satisfactory manner, other than their failing to move some of the heavy furniture back in place and denting the track for our closet door with the ladder used to access the crawlspace.
The main complaint is that when the City building inspector came a week later, the work failed the inspection due to their overloading our circuit system with the air conditioner load. The inspector requires that they perform a load calculation and replace the circuit panel with one that has a higher capacity. I contacted Stout's immediately to let them know, and the company owner called right away to assure me that the unit is not a fire danger, but a week has passed by and they have not contacted us to arrange to address the problem.
In addition to not being able to use the air conditioner we just paid $5000 for, on order of the building inspector, we haven't received a receipt for our payment for their work.
Richard Schlect
Jan 08, 2018
Dennis and Darlene are great to with and are honest! Dennis gave me the best price out of three bids for a 3 ton unit change out, furnace and central air, 16 SEER. Tyler and Curtis are great installers and my wife was impressed with their knowledge and they took the time to explain things we didn't know or understand. I am very satisfied with their work, knowledge and expertise.
My wife loves the new unit and the ten year Coleman parts and labor warranty. The most important thing is to have an installer that is going to be around for the long haul, Stout's has a great business reputation.
My wife loves the new unit and the ten year Coleman parts and labor warranty. The most important thing is to have an installer that is going to be around for the long haul, Stout's has a great business reputation.
