Coopers Heating & Air

Great Service! Mr. Tony deserves a raise! I called late yesterday to see if I can get someone to see why my ac wasn't blowing (me being pregnant, with a toddler, in the middle of a heat advisory) they were able to get me a next day appointment. Mr. Tony came tested whatever out the and got everything up and running. Now my ac is on full blast and I'm happy. Thank you!

Very surprised by the quote I was given today for simply re-attaching a faucet & disposal (no parts needed). 800$! I wish I could've done business with Coopers but this price was too much for a 1h job. Ended up just paying the 109$ dispatch fee. Edit: After a 15min YouTube tutorial I ended up doing it myself. Cost me $2.5. Not very reassured by the company's response either.

My complex was not able to fix my AC Unit in a timely manner. Being in Florida that is pretty rough. I reached out to Cooper's and I spoke with Mary. She explained to me the process and I was going to have a tech come the very next day! She followed up with me the next day and was very understanding and detailed. I truly value customer service and being prompt.

I really appreciate working with Will on making the decision on which AC and Heating units to purchase for my home. Will has been very pleasant and helpful in explaining the difference between the units. We will be having our units installed soon and I am excited to be replacing our old 25 year old systems and thanks to Will's help, he has told me about the very reasonable maintenance service which I definitely plan to use. Thanks Will for all the effort and education! Now, bring on the installers! Rita Craig

Terry Williams arrived after confirming his visit by phone, was friendly and communicative, and toured the property to check out the unit location, and locate the areas he wanted to assess. He kept us informed of what he was going to do and update us on his progress. Not only did he answer our questions about our system and filters, but he also made helpful suggestions and educated us on things to keep an eye on. Great service visit and an ideal representative for Coopers.

The sales consultant was professional, provided enough detail and options for me to make a good decision. He was not pushy. The installers were on time and went right to work. They answered questions. When a problem arose they puzzled through it and came up with a good solution. This is an honest company doing good work. I am very satisfied.

Absolutely amazing. Very satisfied with the job done. Scott not only has a great personality but he also does great work. Very professional and down to earth at the same time. I told him I'd request him anytime I need work done. Very cool guy and honest as well. He's a keeper! Services: A/C system repair, Drain cleaning

My most recent was maintenance it was conducted by Mr. Scott Eppes seem a very qualify technician I personally postponed their services twice and they do came right on time the set appointment day. I contracted their service for a new Central air conditioner and the new lines. Although a slow leak was develop Cooper Plumbing air replaced all new lines at no cost to me except for the vacuum and charge the system with freeon

I highly recommend Cooper's Plumbing and Air. They are super responsive and care about their customers. Anytime I have had an issue they come out same day. When I had an issue with my heat pump/ducts Daniel Lerma quickly diagnosed and fixed the problem and took his time to walk me through the whole process so there were no surprises. Thank you Daniel and thank you Cooper's!

This is the worst HVAC and plumbing company you could ever use. They are completely dishonest and most of all they do not have the skill set to safely complete the work. They have taken over three months to complete a basic HVAC/Water Heater Swap. I would never trust anyone who works for this company to touch anything in my home, your putting your family at risk.

Just a few of the things we have gone through so far: 1. Lied about pulling permit until I called them on it then they pulled it online a few minutes after. 2. Lied about inspections, told me it takes four months to get an inspection, it takes 24 hours. 3. Installed nearly everything wrong, multiple times. I had to point out to the plumbers which lines went to the hot, cold and the discharge, they were unable to figure it out, they actually hooked up the main hot water line to the discharge line.

The hot water heater fell off the wall twice before they realized they needed to mount it with backing. 4. Made enormous holes in the wall, left a giant mess. 5. Decided to just leave the old hot water heater in the backyard. 6. After I identified the discharge line for the water heater, rather than use it they sawed it off and ran a new discharge line out of the basement window where it can now flood the basement and the crawl space. 7.

It is all still wrong, I could write a book about everything wrong with this company, we are now hiring a company to complete the work they started and are in capable of finishing. Be warned - the sales people for this company are really good, but that is not what matters. The techs are incompetent, so is the management, and worst of all they are dishonest, you cannot trust these people. Don't make the same mistake we did.

Had new ductless air conditioning put in. These guys were extremely nice. Wore masks the whole time. Cleaned up after themselves all around the best experience we could imagine Services: Ductless heating and AC services, Installation

Daniel responded to my service call. Our heat pump was only putting out cool air and it's winter. He promptly determined that our refrigerant had leaked out and found the leak in the system. He patched it up and recharged the system to get our unit functioning again within hrs. He was a pleasure to deal with. Very smart and knowledgeable. I highly recommend.

They will spam email you. Nonstop. They did a good job on our A/C, but it's their intrusive spam mailing and incessant requests to provide a survey that has me looking for a future company to maintain my system. So, here's the facebook rating you requested. All future spam requests for ratings from me will be equally if not more negative.

When I called and talked with Patricia she was very professional. She was very good with all of the details and she answered all of my questions.

Experience overall was good. Phone service was quick and easy, they went out of their way to find discounts for us even though their website was not working properly. Technician arrived the same day and had the repairs completed in about an hour. Service ended up being a bit higher than expected since there were some additional wires that needed to be replaced.

I am very pleased with the service that Terry and Josh provide for me. They were professional, respectful and knowledgeable about the equipment and setup packages that would best suit my household needs. Their responsiveness to my urgent matter was exactly what I needed during this time. Service: Repair AC

Great experience overall. Quick address by Cooper's, tech showed up on time, and while it took a bit to diagnose, they did identify the problem. A fix was presented and installed, since then the unit has performed extremely well. Tech himself was great and professional, handled my dog wonderfully. Service: Find & repair leak

This was the only AC company who could send technicians to repair my AC on the same day. It was crazy hot and my AC stopped working completely, so I was happy to get absolutely anyone out to help. Cooper's turned out to be very good. Technicians were on time, friendly, competent, and efficient. They did the repair in no time at all and I had a cool house right away. I feel the price was "maybe" a tiny bit high.but I was so happy to have cool air, it wasn't an issue to complain about at the time. I will use them again!

The techs that came out re-wired the condenser wrong causing low freon readings and freezing the coil. Then a 3rd tech recommended we replace all of our duct work. We were without AC for 3 days! After 2 other companies reviewed our unit and got it working they both said we don't need to replace the duct work. Finally, we asked Cooper's for a refund of our cleaning and maintenance fee.

Not only were we not granted a refund or any kind of compensation, we were accused of trying to blackmail Cooper's! We never accused the techs of anything malicious, but they broke our unit and refused to fix the mistake. We will be writing bad reviews and reporting the issue to the BBB.