Miller Plumbing Heating Cooling in Pittsburgh, PA is there when you need us 24 hours a day, seven days a week. Miller Plumbing Heating Cooling's expertly skilled technicians service all brands of furnaces, heat pumps, air conditioners, and more. Miller offers guaranteed pricing up front and is available in your area. Product availability and pricing subject to change without notice.
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Reviews (17)
Tim Buresh
Jun 01, 2022
They were very knowledgeable about the different systems and parts. Were able to give a clear explanation about the differences in the systems very easy to understand. Came on time and the days they promised to be here. Very respectful when working in the house. Cleaned up extremely well after. Showed me how to use the new thermostat and made sure all the settings were correct. Would highly recommend their services to others.
Lorraine Grey
May 01, 2022
Miller plumbing and heating 1st installed my furnace. It was the weekend of the bad freeze when limbs were falling down all over the place. It was time for a new furnace And they installed it Within 2 days. They are very professional polite And very knowledgeable about what they do. They came and put in my air conditioning unit And it only took them a little over 6 hours. They went around and checked my vents before they left and repaired 2 of them. I will continue to use Miller plumbing and heating. They are the best! Thank you so much.
Shaena Ulissi
Apr 15, 2022
We are very satisfied with our service from Eric Miller and his team. Eric provided several quotes on different heat pump / furnace system replacement options and worked with us to decide on a great option for our house. He communicated well throughout the process, worked well with us on timing and scheduling, and performed highly professional work, with no hidden fees/charges despite some unusually difficult trenching/exterior work. Highly recommend!
Timothy Kuruce
Mar 16, 2022
Casey C.
Feb 19, 2022
I can't say enough good things about Eric and his crew at Miller heating / plumbing. I had my whole heating and cooling system get fried by a power surge. I had 3 different HVAC techs look at it, and they either wanted to replace the entire system or they wouldn't take the job due to the complexity of the Fujitsu system. I called Eric, and knew instantly he was confident about working on these units.
He went above and beyond to get my heat back on in the middle of winter for a fair price. Great trustworthy guy too. When he says he will be there, he will be there I'd recommend him to anyone.
He went above and beyond to get my heat back on in the middle of winter for a fair price. Great trustworthy guy too. When he says he will be there, he will be there I'd recommend him to anyone.
James Mason
Feb 10, 2022
Tom Krulikowski
Jan 23, 2022
This is a difficult review because is deals with correcting a defective system. I had a tankless water heater installed (Vesta VH 199). Eric the owner (Miller Plumbing) did the installation. He had responded promptly when my water tank failed, and I had previously decided to go tankless. The removal and installation went fine. The installation looked great as did the added ventilation needed. Unfortunately, over the next few weeks the tankless started to give only luke-warm water (105F) but just occasionally.
Long story short the system which was installed in July was replaced in December after several return visits by Miller Plumbing (Eric) and several replaced parts and numerous calls with the manufacturer. Eric was patient, actually more patient than I was. It was frustrating, but Eric kept his cool and kept coming back to get it fixed. He promised that he was 'on my side and would get it fixed'.
He did. Things happen and problems come up but it's how you handle them. Eric stuck in there and I have a new tankless (same make/model) and all appears to be good. Eric did a great job during a difficult time (too much work and not enough help in a pandemic). Thanks Eric.
Long story short the system which was installed in July was replaced in December after several return visits by Miller Plumbing (Eric) and several replaced parts and numerous calls with the manufacturer. Eric was patient, actually more patient than I was. It was frustrating, but Eric kept his cool and kept coming back to get it fixed. He promised that he was 'on my side and would get it fixed'.
He did. Things happen and problems come up but it's how you handle them. Eric stuck in there and I have a new tankless (same make/model) and all appears to be good. Eric did a great job during a difficult time (too much work and not enough help in a pandemic). Thanks Eric.
Aryana
Dec 23, 2021
THEY ARE SCAMMERS I DO NOT RECOMMEND THEM THEY ARE EXPLOITING PEOPLE AND ESPECIALLY DURING THIS PANDEMIC. I needed to swap an electrical dryer outlet and the electrician that arrived said it does not seem like much work and went back in his truck for about 20 mins talking with his boss about my estimate. Came back with a $1,000 quote! He told me I needed a ground wire but never mentioned anything when he first looked at it.
Why send an electrician that can not give his own estimates but has to go have secret conversations in his truck about estimates? I called the owner and he started making up things such as the wires were rusty and old. The electrician never looked inside the wire coverings and he NEVER mentioned anything about rust to me. I feel sorry for anyone having a hard time during this pandemic and being scammed from their hard earned money. I found another electrician that can swap my outlet for less than $200.
Why send an electrician that can not give his own estimates but has to go have secret conversations in his truck about estimates? I called the owner and he started making up things such as the wires were rusty and old. The electrician never looked inside the wire coverings and he NEVER mentioned anything about rust to me. I feel sorry for anyone having a hard time during this pandemic and being scammed from their hard earned money. I found another electrician that can swap my outlet for less than $200.
Lori Cook
Nov 02, 2021
Very pleased with service provided by Miller. I had an urgent need for services as my heat was out. Initial call received and handled by owner himself (very happy to not have an intermediary). Representative (Dan) was here within 2 hours and even called to say he was running 15 min behind expected arrival (very impressed with this! What other contractor takes the time to do this anymore?).
He was professional, courteous, explained the issue in understandable terms, and most importantly, solved my problem. I will definitely be a return customer, given the quality service!
He was professional, courteous, explained the issue in understandable terms, and most importantly, solved my problem. I will definitely be a return customer, given the quality service!
Uzer Khan
Oct 12, 2021
I called to get a quote on a straightforward toilet replacement. They did not give me a quote over the phone but said they would do so after inspecting the site and going over the "hundreds of options" at various levels of quality to help me decide on a toilet. Great, I thought - sounds like these folks were doing their due diligence. Most plumbing companies I'd been calling needed me to either get the toilet myself or only had a few models that they could use.
When the technician called later that day, I asked explicitly that this would simply be a house call to give me a quote and that there would be no charge or fee for anything. It was verbally confirmed to me that this would just be a quote and there would be no fee. Considering this is Pittsburgh, I suppose I wasn't surprised at all when the gentleman came the next morning, spent a few seconds looking at the malfunctioning toilet, and then asked me to sign a sheet charging a trip visit of $39.
I refused based on my previous conversation with the same individual. He politely apologized for the miscommunication. He spoke to his boss who said he had to leave which was fine - he was never here to do work. He communicated that the toilet install would otherwise be almost $900 (!) (I think before the price of the toilet but I am no longer 100% sure).
I thanked him and he left. Edit: Response to owner: Owner did not ask about the rough in or the toilet options I had already selected, otherwise I would have relayed that the rough-in was 12 in. No trip fee was mentioned otherwise I would never have moved forward. As mentioned above I clarified explicitly once the trip schedule was made. I am very disappointed overall with the prices and their communication ability especially when compared to their competitors, but everyone was polite through the whole process and they were able to respond and get someone out quickly - hence 2 stars. I am happy they have been in business for a long time.
When the technician called later that day, I asked explicitly that this would simply be a house call to give me a quote and that there would be no charge or fee for anything. It was verbally confirmed to me that this would just be a quote and there would be no fee. Considering this is Pittsburgh, I suppose I wasn't surprised at all when the gentleman came the next morning, spent a few seconds looking at the malfunctioning toilet, and then asked me to sign a sheet charging a trip visit of $39.
I refused based on my previous conversation with the same individual. He politely apologized for the miscommunication. He spoke to his boss who said he had to leave which was fine - he was never here to do work. He communicated that the toilet install would otherwise be almost $900 (!) (I think before the price of the toilet but I am no longer 100% sure).
I thanked him and he left. Edit: Response to owner: Owner did not ask about the rough in or the toilet options I had already selected, otherwise I would have relayed that the rough-in was 12 in. No trip fee was mentioned otherwise I would never have moved forward. As mentioned above I clarified explicitly once the trip schedule was made. I am very disappointed overall with the prices and their communication ability especially when compared to their competitors, but everyone was polite through the whole process and they were able to respond and get someone out quickly - hence 2 stars. I am happy they have been in business for a long time.
Christie Perriello
Jul 02, 2021
Paul Boeggeman
Jun 21, 2021
Miller heating and HVAC company did a very good job at my house they were on time got the job done in a timely fashion kept their word and done very high-quality work also they sold me a unit that matches my house perfectly because it's keeping my house cooler than it ever has been. Services: Heating system installation, Boiler installation
Joseph Coleman
Apr 21, 2021
Suzanne Keddie
Jan 18, 2021
I called Eric Miller on a Sunday morning as my hot water tank went down leaving me with water in my basement and no running water in my home. He responded within 30 minutes to look at the situation on his way to other calls. Mr. Miller explained my options and I chose to have a tankless system installed. He returned 6 hours later to establish the ability for me to use my cold water. The next day 2 co-workers installed the new tankless system. The whole process was done quickly and professionally. I would highly recommend Miller Plumbing.
Claudia Metcalfe
Oct 12, 2020
Ryan Walsh
Sep 07, 2020
Very pleasant experience all around. We asked to have a new AC system installed during the recent 90+ degree heatwave and the Miller team was here within a couple days of reaching out to them to install a new system. Very professional and polite workers who completed the job all in one day. I'll definitely consider doing business with them again.
Robert Ham
Mar 08, 2020
Our indirect hot water tank (connected to a boiler) sprang a leak. We got a few estimates, but Eric Miller was by far the most knowledgeable person and his estimate was in line with others. We are very happy with the work that he did and will hire him again. Eric was very responsive. He returned my initial call within a short time and happened to be in our neighborhood, so stopped by to do the estimate within 10 minutes.
He evaluated our entire system and took time to explain his recommendations (all of which checked out in our research). His recommendations were not just to sell us stuff, and included recommending a simple switch of water filter type on the line going into the boiler and hot water tank - filters he picked up and charged us cost for ($10) while he was getting other supplies.
His crews were booked for several weeks, but because we had no hot water, he came out and did the install himself a few days later. He did excellent work, cleaned up the space when he was done and explained the new tank and its features thoroughly. Eric takes great pride in his work, holds himself to a high standard and is an educator - all of which we benefit from in high quality workmanship and a better understanding of our HVAC system.
He evaluated our entire system and took time to explain his recommendations (all of which checked out in our research). His recommendations were not just to sell us stuff, and included recommending a simple switch of water filter type on the line going into the boiler and hot water tank - filters he picked up and charged us cost for ($10) while he was getting other supplies.
His crews were booked for several weeks, but because we had no hot water, he came out and did the install himself a few days later. He did excellent work, cleaned up the space when he was done and explained the new tank and its features thoroughly. Eric takes great pride in his work, holds himself to a high standard and is an educator - all of which we benefit from in high quality workmanship and a better understanding of our HVAC system.
