Mr. Central

I initially received a flyer in the mail about Mr. Central specials. One was an A/C tune-up for $129. Although our A/C was less than a year old, I know how hot Georgia summers can get and I wanted to be sure our unit could keep our house cooled. I scheduled the appointment. Their technician, Ty, called me about 30 minutes before he arrived. When he came, he explained everything he would be doing and approximately how long it would take.

He did an excellent job of cleaning and inspecting our A/C unit. He helped me replace the filter in the house and checked the thermostat. I wanted to discuss their maintenance plans and signed up for the plan that provides annual tune-ups/cleanings of our A/C and furnace. This provides some peace of mind and if anything does go wrong, they will be out to fix it within 24 hours. I highly recommend Mr. Central. They definitely know how to take care of their customers!

My 78-year-old stepmother hired this company using their $29 coupon, which turned out to be a bait-and-switch. When she wrote an unfavorable google review, the owner called her drunk 4 times late at night, threatened her, and then had an ex-con friend threaten her to take it down. Then he sued her for libel, and they spent 2-3 years in court. She won, after bringing with her 34 other suits from unhappy customers and several dozen other negative reviews, proof of other corruption, and a letter from the state saying they were pulling his license, but it became a fulltime job for her. Unless you can afford thousands for an attorney or spend 2-3 years yourself Pro Se, go somewhere else.

Called to get someone to come out and repair th system they installed and was told they would come out the following day. I was called back and told they no longer service our area. In the middle of the summer they will leave you helpless even if you have a young child and high risk spouse. They posted on their website it was due to Covid 19 to keep everyone safe.

Just found out that they restricted travel 2 years ago, must be able to predict the future. Just please keep your word if you tell someone you are coming out. We would have been willing to pay an extra fee (over the already high $100 service call fee) for your distance, troubles and more adequately protect everyone involved. BE CAREFUL before you buy Mr Central.

We signed a contract with Mr central over a year ago and they have been doing a greattt job taking care of our a/c and plumbing issues. They have been excellent at responding to our every need. Diane I think is their office manager and has the greatest understanding of what it is you are going through when you have plumbing or A/C issues. Pete is a technician and seems to be very good at what he does.

He has handled our plumbing issues to great satisfaction. As far as I'm concerned, there isn't a better company than Mr Central to handle all your a/c Or plumbing issues. This isn't my first rodeo I'll be 76 in a couple of weeks so I have a pretty good idea of what I'm talking about. Ohhh, and I'm a Vietnam veteran and they give you a break. Love this company.

I bought an expensive packaged heat pump unit from them, found out that they lied about needing such and such extensive work doneon said brand new unit one year later, I had a guy crawl under my home and took pictures, NOTHING was wrong! When I dropped them from my service plan, they would not help me order a part that was covered by my 10-year warranty. Then, the owner moved to Carolina but still does business in the Savannah Ga area. Beware of these guys, they tell you that you need work that you don not need.