Swan Associates, Inc. was established in 1973 as a manufacturers' representative organization, selling commercial HVAC products in Connecticut and Western Massachusetts. In 1978, in order to increase the level of service for our customers, a service and parts division was added.Today, with over 25 full time employees, Swan Associates provides outstanding design solutions and complete support to consulting engineers, building owners and mechanical contractors.Swan Associates has grown to become one of the largest independent representatives of Commercial HVAC for Connecticut and Western Massachusetts.
Services
Swan Associates Service Department is a full service HVAC Company, not only servicing products distributed through Swan Associates, but other manufacturers in the market area. Our Service Technicians are factory trained and certified for the lines we represent, with an average of over 20 years' experience.
For over 45 years the Swan Associates Sales team has been a leader in providing solutions for the commercial HVAC Equipment Market in Connecticut and Western Massachusetts's. We are not only a sales representation firm but a full service organization to support all commercial project needs. We have an amazing professional team of mechanical engineers, sales professionals and inside sales support.
Kooljet has been manufacturing Mid to Low temperature Refrigeration equipment for over 20 years. Their focus has been catering to the food and Agricultural industry as well as supplying the whole cold chain industry. For more than 30 years they have provided customers, world wide with quality, innovative, high quality products, carefully engineered for better indoor air.
VRV is a modular, commercially applied air-conditioning and heating system that distributes refrigerant, rather than water, from the outdoor unit to multiple indoor units providing efficiency, individual user control and reliability in one package. Absolute comfort and efficiency is achieved with Daikin's industry leading variable speed Inverter compressors.
Reviews (10)
Harlan Corriveau
Nov 06, 2021
Stacy
Nov 03, 2021
Frank Cassella
Oct 31, 2021
Cdamico
Oct 17, 2021
Sean Bronson
Jun 06, 2021
I want to acknowledge Swan Associates' support during our recent chiller upgrade project. Their equipment group provided the needed technical support to ensure the correct unit was being purchased. The after sales support provided the necessary documentation and communication in a prompt manner. Service provided a knowledge technician capable of bringing the chiller on-line and supporting the BacNet integration during the initial visit.
When the chiller's factory flow proving device was not able to reliable confirm chilled water flow during low flow conditions, the parts group quickly identified an appropriate replacement device from their warehouse stock. Thank you, I look forward to working with Swan Associates on the next project. Sean Bronson Manager Design Building Projects Mega Mechanical Systems
When the chiller's factory flow proving device was not able to reliable confirm chilled water flow during low flow conditions, the parts group quickly identified an appropriate replacement device from their warehouse stock. Thank you, I look forward to working with Swan Associates on the next project. Sean Bronson Manager Design Building Projects Mega Mechanical Systems
Shane Couture
May 14, 2021
Lucian Dragulski
Jan 10, 2021
Waseem Khoury
Nov 17, 2020
As a designing mechanical engineer, I've been working with Swan since 2017; they are one of the best, they have a wide range of superb equipment. I always select their equipment with confidence because they support their products, starting from the design phase to installation, commissioning, and operating. Swan is highly recommended.
Manny Lee
May 13, 2020
Not a customer per se, but experienced a poor employee of Swan Associates in Newington that left me with a bad impression. I observed a black man who was standing on a Town of Newington sidewalk, trying to enjoy some combustible tobacco, when this rather nosey and irate woman driving an entry model Subaru pulled into an employee parking spot at Swan Associates, and exited her vehicle coughing-the typical fake cough given to rather obscenely communicate to the smoker.
He said nothing to her as she continued to force herself to cough-most likely causing more damage to her lungs and vocal chords than any risk of 2nd hand smoke from his cigarette 20 to 60 feet from her, being carried away by the wind in the direction opposite of her. This kind of vigilante policing, driven by the unfounded assumption that his right in a public place is inferior to hers, is exactly the kind of thing we need less of these days.
Unfortunately for the company, I was on the phone with my wife who's VP of procurement for a hospital system that had used Swan as a vendor for a long time. An over-reaching employee like that is often indicative of a larger organizational issue. I was appalled by her behavior; but commend the tobacco using man for playing it so cool-as this vigilante Subaru lady was clearly unaware of what he's responsible for in the fortune 50 building next door.
He said nothing to her as she continued to force herself to cough-most likely causing more damage to her lungs and vocal chords than any risk of 2nd hand smoke from his cigarette 20 to 60 feet from her, being carried away by the wind in the direction opposite of her. This kind of vigilante policing, driven by the unfounded assumption that his right in a public place is inferior to hers, is exactly the kind of thing we need less of these days.
Unfortunately for the company, I was on the phone with my wife who's VP of procurement for a hospital system that had used Swan as a vendor for a long time. An over-reaching employee like that is often indicative of a larger organizational issue. I was appalled by her behavior; but commend the tobacco using man for playing it so cool-as this vigilante Subaru lady was clearly unaware of what he's responsible for in the fortune 50 building next door.
Autumn Rae
Feb 01, 2020
Very unprofessional company. My client called them about a replacement Daikin ductless heat pump for a residential home and received no help at all. Salesman Jake, refused to provide any information on price and availability and was speaking in a very a condescending tone. This definitely reflects how the company is run. If they can work with such a rude character, they must all be rude.
