Covenant Air Conditioning & Heating

Covenant was recommended by a friend. I have to say that the service is excellent. The price and quality are as well! They saved me in the Texas heat when my AC went out. They had someone out there the same day and I was up and running the next! Highly recommend!

Michael and Covenant are the best. Michael came out on the day I called even though they had a full schedule. Everyone I've dealt with at Covenant are professional and honest, while doing what they say they are going to do, on-time. Thank you for getting my system back up and running during 100 degree temperatures. My dog Eddie also thanks you!

Covenant was super helpful with AC repairs! They were quick, knowledgeable and professional. Really pleased with the quick turn around and fix for our AC as I'm sure they are quite busy with the record heat we are experiencing right now. Services: HVAC system maintenance, A/C system repair

We've been happy customers of Covenant since they replaced our two AC units a few years ago. Today, they ensured our business indefinitely by coming out the same day to repair our downstairs unit - it stopped blowing cold air. Bruce quickly found a problem with a part and waived the labor fee even though we were a few months out on our labor warranty.

Roy responded to my plea for help even before business hours on Monday morning. I was without A/C in the 100 degree temps. Another company diagnosed the problem but it was going to take a week to locate the part for the repair. Roy found the part, worked me into the schedule and had it repaired and cooling before 4:00 the same day! And the repair cost was less than the other company. I have always found Roy and his team to be professional and respectful. I highly recommend Covenant.

Covenant is an amazing company. They installed a new HVAC system for us, and they do the regular maintenance. They are always professional, knowledgeable, and friendly. Highly recommend! Service: HVAC system maintenance

It's always a pleasure to work with Covenant. They installed our system about 12 years ago and just had to make a repair to bring the system back online. They managed to squeeze us into their busy schedule on this hot day with very short notice, and they did an amazing job. You won't find nicer or more competent professionals anywhere else! The technician was able to get cold air flowing back through our vents in a matter of minutes.

Have used other A/C companies but really enjoy Covenant A/C Company as their tech Bruce is very professional, knows A/C business, does a great job and always on time for our appointment. Nice to deal with a company you can trust and would recommend them

Always impressed by their forthrightness and consistent quality work. I've used Covenant here in Austin for many years now, including at my residence, my 100+ years old rental house (with two HVAC units), and my rental condo (with a rooftop HVAC unit). Both for maintenance and replacement when needed. Great company! Services: HVAC duct & vent installation, HVAC system maintenance, Repair HVAC, Installation

Covenant AC & Heating came out and provided me a quote for a Carrier Infinity heat pump with Carrier Infinity air purifier and a Reme Halo Led. It was a great value and the technician that gave me the quote was very detailed and professional. The installers were also professional and the install was done in a timely manner and they used care when installing it in my home. It is hard to find a company that will will take care of you from start to finish. They did a great job and I would give them more than 5 stars if I could!

We had a system installed back in March and our unit runs wonderfully! Michael and his team were very professional and knowledgeable. I now have a great 2 stage carrier with upgraded filter system and all for a very reasonable price. I was able to schedule my appointment within 1 week of acceptance of the bid. I will definitely pass on business to any who ask "who is a good hvac guy?" Two thumbs up!

I paid over other estimates because Michael seemed like his company would do quality work. That was not the case, I should have read the reviews before I purchased. Installation quality was abysmal, be sure to watch them every moment and check all of their work. If you are not qualified, find another installer. To be clear Michael did no work, his installers are not proficient at non-air conditioning items.

The AC works fine, but the thermostat installation was incomplete and I had to run my own thermostat wires to make my nest work, the installers did not tell me they did not wire the thermostat correctly. A year later I noticed large gaps where they knew air conditioning lines were run that I requested, I hope no mice.or other got into my attic. It took them 3 days to get back to my house after I called them, and they were 30 min late, The installer ran out of batteries for his drill and had to borrow mine.

We bought two new Carrier units from Covenant. Both installations were extremely professional and promptly done and we are are extremely happy with the units. They took extra care to leave a clean workplace. Michael is very knowledgeable and his attention to detail is outstanding. His follow-up and friendliness has been amazing. I highly recommend Michael and Covenant AC&H.

They came and replaced our old unit when it went out. They did an awesome job and were very reasonably priced. Also followed up to make sure everything was working right. I highly recommend them.

Besides being a personal friend, the owner, Michael, has helped us twice with an old system until we could afford to replace the system. you can trust this company for your a/c needs.

I've known and worked with Michael and his crew at Covenant for years and if there is one word I would use to describe them, it's integrity. Their attention to the customer's needs and their focus on fixing the problem reflects their high character in an industry that is rife with less than reputable competition. Great to have someone you can trust.

Thank you for coming out and fixing what another company claimed to have "fixed". Also, the pricing for a new unit was very reasonable! Thanks again!

We live in a two story home of 3000 sq ft. The original builder installed a single AC system for the entire house. Even though there was a stat controlled damper, the system never performed satisfactorily, the second floor either undercooling, and the first floor over cooling in the summer. After getting three quotes for a four zone system using all Carrier equipment including an Infinity series condensing unit, evaporator coil, and gas fired furnace, four zone dampers, and four thermostats.

I also added a high efficiency air filter. It four full days for two experienced mechanics to complete the demo of the old equipment, and install the new equipment including new zone ducting and plenums. I hired Covenant based on the knowledge of the owner, their schedule, and their price. I am delighted with Covenant's performance and the system's performance.

No integrity whatsoever! Sold us a NEW Carrier and it has needed repairs ever since the first year and continues to have repairs! Not normal at all! Sold us a BAD AC and they don't care! All they care about is the sale!

We needed to replace our complete HVAC system & after shopping around my Dad recommended Covenant AC. I met with Mike Luker to discussed our options & he provided a written quote before he left. Covenant's prices were the best of all 3 of the local companies I shopped. So good in fact, we were able to upgrade to a Carrier 2 stage system & install an Infinity air purifier & Reme Halo in duct air purifier.

The office staff at Covenant was so friendly & communicated with us every step of the way. The installation team showed up on time & were polite, professional & hardworking. We own a condo in North Austin that was built in 1968 & have often required a bit more effort & work during any home improvement we've done. The AC install was no different but Mike Luker was onsite several times during the day & I was very impressed with the quality of direction he gave his team & the above & beyond customer service we received. Covenant basically rebuilt our furnace closet to insure the highest quality install.

There were no hidden charges or surprises. The amount we were quoted was the exact amount we paid. We enjoyed the whole experience with Covenant & we are customers for life. We love our new system & highly recommend Covenant AC!

Covenant Air Conditioning and Heating installed two commercial air conditioners and we have had multiple issues - some were resolved and many were not. I asked for help getting the air flow set to original specifications and it was not until I talked to a Carrier representative that I found out that it is sometime necessary to change pulley sizes which was never offered as a solution.

I finally hired another commercial AC repair service to change pulley sizes. When these technicians went to change the pulleys, they found a wooddruff key and set screw missing in one pulley causing sever misalignment and ultimate belt failure. A set screw was missing in another pulley. Carrier fan unit had fan bearings fail before warranty. Also a wrong motor on one unit. The owner is a likable person but failed to complete the installation to my satisfaction.

Very prompt and friendly service; knowledgable staff from the phone to the tech that comes out. They came out either the same day that the call was made (early in the morning) or the very next day as I made the call late in the afternoon. I highly recommend - they are true to their word.

Thank you so very much to Covenant Air Conditioning and heating! Quick, reliable and trustworthy service! I couldn't recommend them more! Thank you!

I have used Convenant many times over the years. They are always very friendly and we can always depend on them to be fast, fair and trustworthy.

I won't call anyone BUT Covenant for our A/C needs. Appreciate Roy, Michael and team so very much! Thanks for the awesome service and speedy service when our A/C went out.

I truly appreciate Mike and the rest of the team at Covenant. They have serviced my a/c for years starting with my first home. When we called they were always on time, friendly and professional. One time my a/c had gone out late in the day and Mike showed up quickly (even without an appoint.) and took care of it. Great service as always. Thanks for being "COOL"!

Michael Luken was the guy who helped me and he was fantastic! His original quote was a little higher than the other bidders, but I soon learned why. He knows his stuff. He is extremely knowledgeable on all aspects of air conditioning. He responded to questions within MINUTES in most cases. He was extremely professional, honest, sincere, and helpful.

He wasn't the lowest bid for the job, but he has a "meet or beat" policy. He actually backed that up and offered to match the lowest bid I had. He didn't even question it. I actually had several contractors bid on my job and Michael knew way more than most (if not all) of them. If you are looking for a contractor for an install, I highly recommend them.

As a service provider in another industry I can appreciate a professional that works into the hours that most family's are sitting down for dinner. Due to a crazy day schedule my wife had to ask for a late afternoon appointment and they were able to accommodate the same day. Damon was very efficient with his time and I'm watching my thermostat temp reading dropping as I write this. I really appreciate these guys and I will use them again in the future. Very polite and knowledgeable.

We have been using Covenant for over ten years. They have installed two systems for us in two different houses. Even though we are very far south, they always come the same day we call. So nice to know we wont be waiting for days! Their prices are always fair and comparable and our systems they put in have always run perfectly. We have recommended them to everyone and our whole family in Austin uses them now!

Men of Integrity - NOT! Met with Michael L., one of the owners, for a new AC/Heating system. He provided a detailed quote. Then he stated that if a competitor beat his quote on a same system he would match it. I had Southern Comfort AC give me a quote for a similar system. Got back with Mike and had him re-quote with the exact same equipment and services as what Southern Comfort A/C had quoted.

He was still higher and I then provided him with his competitors quote. The very first thing he did was attempt to disqualify the quote because it did not state "Sales Tax Included" on the face of the Quote. Per the Texas State Comptroller, residential remodel jobs, of which this is, are not subject to sales tax. I brought this to his attention and he still denied the competitors bid. BTW I went with Southern Comfort A/C. Not people of their word.

After paying $860 to service my HVAC, the tech backed his truck into my front yard killing 15 feet of bermuda sod, and then proceeded to drive off. We called to complain and were given the runaround by his supervisor. First he said he would replace it within one business day, then called and said he couldn't find anywhere in Austin that had bermuda sod.really?

The first place I called had some and I gave him their phone number. He never called me back and didn't return my calls. When my wife called, he told her to call the owner. The owner didn't apologize and sent the same tech who ran his truck into my yard to replace the sod with brown, dry, dead looking pieces of bermuda. Not what I would expect from "Men of Integrity".