H R Stewart

Bill did an excellent timely job. So friendly and informative! Great asset to your team! If I have further needs from you Bill will be our rep. Again, Thank you for the great experience with Bill! Blessings, Dan

I had an emergency where my cat went missing for 2 days under the bathtub and snuck into ducts of the house, Dave came on memorial Day late night and was a blessing! If it wasn't for Dave and his amazing work my cat would have died inside the walls of the house, great with plumbing and does above and beyond! Highly recommended great company and great workers!

William took the time to explain what he was doing. He answered all Ku questions. Even gave advice on a toilet I though was getting clogged Service: Water heater repair

Pete was professional, friendly, thorough and detailed. He explained things in a way I understood and was helpful not only today but in looking to the future with both my heating and AC needs. HR Stewart will be the first I call for any of my HVAC needs and who I will recommend others to. Services: Heating system repair, A/C system repair

My tech. Anthony, was very professional, clean, and did a great job on a couple of my plumbing projects. I would use H.R. Stewart again for future projects.

Pete was an excellent mechanic, very courteous, on time, explained everything he was doing, I couldn't say more about him he was great. I would highly recommend him for any other problems I Might counter in the future on my heating and air-conditioning. Service: Heating system repair

This was my first time using H.R. Stewart. We had a sump pump issue and needed it fixed fast before the rainy spring season. They were able to come out at my convenience. William was on time, very professional, friendly and explained everything clearly. He got our pump replaced within an hour. I also love that they are local to our community. I will definitely be using their service in the future!

Needed to reroute an exhaust vent while remodeling a bathroom. Called HR Stewart and was very pleased with the response time of less than 24 hours. Vent was moved early morning and the remodeling continued on schedule. Thanks Eric! Sue in Trout Valley.

Great experience with Anthony. He was on time, prepared for the job and respected my home. Would definitely use this company again and probably ask if Anthony could come do the work.

I always hate having technicians come into my house but I highly recommend H.R Stewart! Our technician Pete is always super friendly, on time and is very thorough. They always try and find ways to save me money instead of racking up my bill. Whenever I have a problem come up with my HVAC they are so quick to get out to my house and make sure we're taken care of. Couldn't speak more highly of them.

The service guy was personable and fast. Left a clean job no complaints, in and out. I expected it to cost much more. Nice to have a local business not take advantage of people.

Service is fast and friendly. I know these guys will do it right and explain everything in detail. Plus they have a military discount

It has come to my attention that they grossly over charged me for changing out two (2) sealcocks. Someone asked me who I used because their friend needed work done, and I told them not to use HR Stewart. I should have commented on the workers behavior at the time but try to give people a break. He spent part of the time on his phone speaking to his wife because she lost or misplaced their rent money due to them not using a bank (his words). I am now having a problem with one of the sealcocks because of the poor quality of the product they installed. As a widow, I find this situation unacceptable.

So grateful to HR Stewarts's professional services. I now live out of state but can always rely on them to take care of my parents' needs from a cracked heat exchanger, to a toilet flange leak and even a root infiltration of sanitary pipe in their front yard. Jim Stewart and his staff competently and completely assessed and addressed each of these issues within the estimated time and cost provided. HR Stewart prides their business as being the local hometown source because they take care of their neighbors. Highly recommend their prompt and highly reliable service.

Great owner and great employees that are an asset to the company and the people they service. Would recommend them to anyone.

Had them to our house to hook up a gas line for a clothes dryer. They did great work and were professional, however, they were very expensive. Might look at other options in the future.

Had them come in to install a new gas lines for a shop. There was some tight areas around steel columns and some real tight corners they had to deal with. It literally looks like a work of art next to another competitors work. Everything they used is american made. If you want someone out right away without any leaks or issues use HR Stewart or you'll use them to fix the other pipe fitters mistakes

Called HR Stewart on a Friday a few weeks ago during one of the Chicago hot spells. Our air conditioner was leaking water all over our basement floor. Our basement is fully furnished so I was naturally in a bit of a panic plus the water was leaking into the electrical components of the heat/as combo unit. We were mopping and wringing out towels every 5 minutes.

I called HR Stewart's emergency number and left a message (knowing it was after hours and I probably wouldn't actually get a live person). I get a call back about 20 minutes later from their on-call technician and explain the problem to him. First he tells me that their "overtime rate" is $250 per hour. I figured well, this is going to cost a lot more if we don't do anything, so I tell him ok, that's fine.

Then he says that it's gong to be 3 or 4 hours before he can get there.ummm, it was already 6pm but I figure they're probably been busy because it's hot, so I tell him no problem. Then he asks if I'm part of their quarterly service contract. I tell him no but that they've been out before and even installed the unit. That's when he tells me that they don't consider an AC unit leaking onto the floor and the electrical panel to be a valid "emergency/after-hours" call and that besides, they are only coming out for people who have a quarterly service contract.

Apparently they had already been on X number of calls that day and so I should wait and call back Monday; they MIGHT be able to come out then. I was livid. Luckily, just then another HVAC company called me back. They came out from Arlington Heights in about an hour, charged me $135 per hour, and had the problem fixed in 30 minutes. I'm in the market for a new AC/furnace unit sometime within the next 3 - 6 months. You can be sure HR Stewart is NOT getting my business, but the other guy in Arlington Heights will be!

Our water heater started to leak. -Tons of water from all sides (we didn't know this was happing for a few hours) After we turned off the water and power and we cleaned up all the water in our basement (that sucked), we were not sure who to call. My Dad who owns a small appliance store in the area recommended H.R. Stewart. They were great. I called at 8 am and they said they could be there in 15 minutes. Anthony came to the house and talked me though all our options.

The prices were very comparable with others in the area. He got to work right away and was finished in a few hours. Everyone I talked to at H.R. Stewart was so nice, professional, and helpful. Thank you so much.

H. R. Stewart has a great reputation in our neighborhood in Crystal Lake, as well as in their location of Cary, IL. Tech Chris R. visited at our earliest convenience to help us with our furnace. It's always wonderful to get help with heating during 5 degree winter weather in IL. It's equally wonderful to be greeted with exceptional techs. Chris is professional, pleasant and importantly, well trained in his field.

He took time and care to diagnose the issue with our furnace. Although we are in need of a new furnace soon (we know it's older and Chris confirmed our suspicion) it was nice to have the option of repair at this time. We appreciate the honesty and fair prices offered from this company. Chris took time to go over the issue with me as well as share them over the phone with my husband who was unable to be present during the repair.

Our neighbors have called on this company as well and have been very pleased. I will be calling them when the furnace needs more urgent replacement. They also do plumbing as well! I highly recommend Chris R. @ H. R. Stewart! Grateful for their outstanding customer service including Kathy who answers the phone and is always delightful to chat with!

Highly recommend. We use HR Stewart for our home and business. They are very timely and fair priced. MOST IMPORTANT they are a pleasure to interact with, the owner is pleasant and the actual service technicians (especially) Sean is a JOY to work with. He greeted me at my front door with a smile and a hand shake then took the time to explain all of our needs. WOW it is hard to find trades people that make the customer experience an excellent one. We are fans.

HR Stewart did work at our home today to replace an outdoor leaky spigot. They were prompt and professional. I prefer using local businesses, and highly recommend.

Good experience. I bought a water heater. home depot and menards didn't carry it. A little pricey, but it was worth it. They helped load it and were very helpful