Faszold Heating & Cooling

This company purchased Fire and Ice which placed our Carrier HVAC UNIT in 14 months ago. Faszold sent technician out to service our non functioning $12,000 unit. They are NOT Carrier dealers as stated on phone. They charged 300 dollars to tell us what was wrong with unit. Did nothing else. Terrible customer service.

We had our entire heating and cooling system replaced with a Trane and are very satisfied. The technician Michael was knowledgeable and professional. The sales representative Michael educated us, did not try to oversell us and gave us a good price on a Trane system. The system was installed as they promised and it has been working perfectly so far. We would highly recommend this company again.

Our ac went out a few days ago. The company said they wouldn't be able to come for a few days but ended up getting a technician to our house two days earlier than originally estimated (very thankful for this). Eric was our technician and was very polite but did not fix the problem. Ac went out again that night. Another technician was able to come out but told us they could not find any of the diagnostic readings that the previous technician did.

When all was said and done we ended up buying a part online and fixing it ourselves. I was impressed at first, but as our experience with the company went on I was very disappointed. Unfortunately we won't be using this company again.

I have been in the HVAC business for over fifty years. Faszold Company replaced my daughter's entire system. They performed better than any company I have ever worked with. From the salesman (Michael Faszold) to the installation crew (Mike) they did an outstanding job at a fair price. I would recommend this company to anyone!

Aden from Faszold did an A+ Five Star job today saving my air conditioner system from a blown capacitor. He went above and beyond securing the capacitor and explaining every step of the process. I am super pleased with his service and Faszold Heating and Cooling.

They always deliver great service at what I consider a fair price. I had them out yesterday because my AC was out. The tech, Jacob, called when he was 20 minutes away, quickly diagnosed the problem and presented me with options. He completed the repair quickly and answered my millions of questions in easy to understand layman's terms. I am a happy customer. My unit is old and it's quite possible the issue could have been avoided with regular maintenance. This is a lesson I will not forget.

Everything from my initial service call to the furnace install was very fast and efficient. Paul and Steve were quick with install and cleanup. I would definitely recommend Faszold Heating and Cooling! Thank you so much!

Faszold Heating and Air Conditioning came to our rescue late one night! We discovered at 9pm on one of the first cold nights of the season that our furnace decided to quit working! We contacted Faszold's emergency number and within 30-45 minutes Tyler was at our door! He was very knowledgeable, professional and thorough! He had the problem diagnosed and fixed within minutes! Definitely recommend them for all HVAC issues!

Faszold Heating and Cooling Sorry I'm a little late in my review. On Oct 8th we had our A/C Furnace, Water Heater installed with Faszold Heating and Cooling. They did and excellent job. Took a total of 6hrs and 40 minutes to install. There were 3 installers. Can't recall their names. Very professional. Cleaned up at the end of the job. I would definitely recommend Faszold for your Heating and Cooling jobs.

Ac went out in the middle of the night. Called faszold at 9am that morning. Got an appointment for 2 days later. By 3:15 they called me to say they had a tech open if I had time. By 4:30 my ac was back up and running and my tech was really nice and professional. I'll be doing all my services thru them. Thanks matt

Called this morning and they were able to fit me in today for a service call. Their technician diagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost.

The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix. Oh well. At least my furnace turns on now.

From the moment I called, Faszold did an amazing job! I spoke with several people in the office including Brandi and they were so easy to work with and made sure to have a service technician (Jacob) come out the next day. Jacob was efficient in doing his job. Michael was my salesman and was honest and took the time to explain my options and what would be the best option for me, there was no heavy sales pitch/pressure, understanding this was an unplanned event and I really appreciate that!

My installers were Joshua and John, they were extremely helpful again in explaining what they were going to do, they were respectful and did an amazing job per the city inspection. I just want to thank Faszold for being honest and fair and not trying to take advantage of customers, will definitely have my business and referrals for any future jobs.

This is sort of a double-header, and includes a review for today and from a service call about 2 years ago. This company and their techs are great. Two years ago, a day before we were supposed to head out on vacation, we found our water heater leaking. We called them, they came out quickly, got the permits they needed, and we went on vacation without having to worry about it.

This morning, our furnace wasn't kicking in. No vacation plans this year, but the technicians came out quickly, found it was an in-warranty part, and got it replaced quickly. They were smart, knew what they were doing, and professional (and wore masks). We'd absolutely call Faszold first for any HVAC issues down the road. Thanks!

Faszold Heating and Cooling is as good as it gets! We have been customers for nearly 20 years. One of our units stopped cooling. Lois scheduled us very quickly, Jason arrived on time and diagnosed the problem quickly. A part needed to be ordered. The part came in very quickly, Jason came out today and replaced the part. Very professional, the best communication and our house is once again comfortable. We appreciate reputable locally owned businesses. Faszold is top-notch and I can not recommend them enough! Thank you for the great service!

I work with Dan on ALL of my properties. He is quick, priced very well, and provides excellent customer service. I HIGHLY recommend Faszold Heating and Cooling!

We were looking to replace our entire HVAC and humidifier system, nothing was wrong with our current system but it was getting to the end of it's lifespan. So, we were in no big hurry. We had 3 companies come in and give us suggestions and estimates. All 3 companies recommended basically the same system for our square footage which made the decision come down to warranties, timing and how the representative talked with us.

We did our homework (I recommend all potential customers do their homework) prior to all meetings and had a list of questions we asked all 3 companies to see if we would get the same answers. After weighing all 3 quotes, Michael from Faszold presented the best price for the best system with warranties that provided better coverage. Michael actually was the only company that did a heat balance analysis our our home and recommended a system that would be the most beneficial and not higher (and more expensive) than our home needed, even taking into account that we will be finishing our basement including a bedroom and bathroom suite, family room and bar area. Michael was able to work with us on timing so the system was installed on a day when the weather was good and fit our schedule.

The team that was onsite to do the install was professional and efficient, removing the old and installing the new in about 7 hours. We would highly recommend Faszold, fortunately we will not need them anytime soon.

Had used Faszold years ago but haven't had them out recently. Was always happy. Got out here quick after calling this morning. Nice technician but price for a simple furnace ignitor replacement was high! Diagnosed quicker, fixed quick, but seemed much more expensive than expected. Edit- credit the team at Faszold for reviewing pricing and noticing an error. They called and it's been taken care of. Back in the top of my call list for sure!

Worker resented my having him come out and finish the work he started after I paid $600 to have a part replaced that shouldn't have cost what I was charged.

Tim is an awesome technician. He is knowledgeable, thorough, and takes the time to explain how the equipment works, and to discuss any follow up. He made it here within an hour of my urgent call, which is amazing service and response. Thank you so much to Tim and Faszold, I will continue to sing your praises as a loyal customer!

Shannon (Faszold) was perfect. We thought it was a problem with our humidifier but it was not. Very clean and polite. Thank you for the exceptional service.

Why don't furnaces ever fail in July? Mine went out when it was 10 degrees outside. One call to Faszold and David arrived 2 hours later. He was prompt, courteous, and efficient. He fixed my problem in 10 minutes and clearly explained what had happened. The company I used to use would have tried to sell me a new HVAC system. This is my new go-to outfit and when it is time for that new system I know where I'm going.

We've serviced our Trane AC/Furnace regularly with another company for several years. We switched to Faszold after having a couple of issues with our former HVAC company. Kevin came out promptly within the window the scheduler gave us. He was very friendly professional and efficient. He found some mold in our humidifier pad that he subsequently replaced.

We had been having allergy symptoms that disappeared after he discarded the offending pad. We were very happy with the service we received from Faszold and highly recommend them to anyone needing service, repair or replacement of a heating and cooling system.

Impressed how knowledgeable service man was, AC went out yesterday, same day service with a heat wave going on, wife happy again, considering a new unit to replace one 15 years old, definitely will let them put it in.

We called around trying to find someone reliable to come and fix our heat.the basement had flooded so we wanted to make sure that we needed a new one.in fact, we DIDN'T need a new one.he cleaned, polished and had it looking like a new one. Faszold was reliable, professional, and prompt. His honesty gained my trust and and hour later we had heat and a new relationship with Faszold. We will never call anyone else :

Our furnace stopped working in January and a family recommended Faszold We had already decided we needed a new furnace and air conditioner as they were 19 years old and every season the heat or air would go out at some point. Faszold installed a energy efficient furnace, air conditioner and hot water heater in less than 24 hours. They transferred my humidifier from the old unit to the new as it was not very old. We also had a heat pump and air cleaner installed. They did a great job! Very professional and did a great job cleaning up.

Faszold has been FANTASTIC to work with. They were able to come over at 9pm and get a dying AC unit to work again so my family could survive the next few days. During the late night repair I knew my unit was WAY past it's life and felt really comfortable having them replace everything with a much more efficient and modern unit. Just a few short days later they were able to install everything while I was at work and I came home to a comfortable home. No mess was left, everything installed very professional. I recommend Faszold to everyone!

Service call for no heat when temps were in single digits. They came the next day and were able to determine the problem - fix was not expensive. Austin Crawford also noticed another part that was failing and suggested we fix it now to prevent another service call. Again, not expensive. Austin was very personable and took time to explain what he was doing and why. I would highly recommend them and Austin. We will use them again.