America was established on the premise that a tradesman could become a successful entrepreneur with nothing more than his trade skills, hard work and integrity. It is our goal to continue to teach the skills that enable tradesmen like us to become successful entrepreneur. J&J Heating and A/C is a innovative firm with progressive ideas and old fashion quality and values.
Reviews (1)
Jarrod
Jul 24, 2011
I called J&J for an emergency service on my HVAC system. The furnace portion was installed by J&J -10 months ago and I never had a problem with my AC before having to turn it on this year (after the furnace install last year). The furnace shu toff on one of the hottest heat waves on record. I placed a call to J&J's answering service because I have a service contract with them.
The call was returned by the "on-call" service technician who was admittedly the Service Manager and Owner of J&J. He proceeded to yell at me claiming I was not a regular customer (even though I have a service contract with J&J) and that he didn't want to come out to do the service because he was working 14 hour days this entire week and "doesn't come out after dark." The talk continued for a good 10 minutes and even at his answering service for forwarding the call to him (as she was suppose to do)....they have a 24-hour service.
He also deliberately hung up on me while I was explaining to him the problem. If I find that their installation caused this problem, you can be sure I will post another review.
The call was returned by the "on-call" service technician who was admittedly the Service Manager and Owner of J&J. He proceeded to yell at me claiming I was not a regular customer (even though I have a service contract with J&J) and that he didn't want to come out to do the service because he was working 14 hour days this entire week and "doesn't come out after dark." The talk continued for a good 10 minutes and even at his answering service for forwarding the call to him (as she was suppose to do)....they have a 24-hour service.
He also deliberately hung up on me while I was explaining to him the problem. If I find that their installation caused this problem, you can be sure I will post another review.
