Bert Black Maintenance

The technician arrived promptly and was very professional and courteous. He seemed very knowledgeable about the issue with our tankless water heater and fixed the problem and gave us a good suggestion. And the total cost seemed fair for the service call and length of his work. Service: Water heater repair

Garrett came and was very professional and was able to fix the system and did a excellent job. In record time and had the air conditioning up and running within a hour. Bert and Black are a honest company and was able to fix it and not just say we needed a new air condition! Way to go Garrett! Services: A/C system repair, HVAC system repair

Firstly, if I could leave a zero star review and still be able to give a review, I would. We had an appointment between 3:30-5:30 that turned out to be a no show without even so much as a call. We rescheduled for the following day that was also rescheduled for the same time as apparently we couldn't get it first thing in the morning since they already missed the previous appointment.

The next day comes around and this time the electrician decided to show up but at this point, sits in his van in front of the house. I opened the door, waved at him and then waited. And waited, and waited. He claimed to have called and knocked on a 2 story house. We have 3 dogs that never made a peep. We have a working doorbell that never rang. After I poked my head out 3 different times and waved to signal that I'm here and waiting, he never came in.

When my son went to go see what he was doing, he was driving off. Never serviced our air conditioner. We get a quality text and that's when we called the company. We're told he called only one of the 3 numbers, supposedly knocked though none of the dogs or us heard, and then left with a quality text on the right phone numbers, though he supposedly called?

We have had a 50/50 with this company, but as supporters of local businesses, we tried to be understanding. At this point we are done and will not be recommending them to anyone.

I called Bert Black Service and they were able to schedule the service very quickly. Jason and his co-worker arrived today. They were on time and fixed the glass shower door. Great work and excellent prices. Would recommend! Service: Shower installation

I love Bert Black service people! Friendly, knowledgeable, and they actually care if it's done right. You don't find that quality in very many companies anymore. It's worth more to me than the price.

Fix my heating unit and was jolly on the spot as usual! i call them first for all repairs for my home and rental income! the people are great and they are easy to work with always! i always recommend Bert Black Services to anyone who ask me! thanks Freddie Service: Heating system repair

Bob was on time, professional and kind. He fixed my problem and got my heat going again like it should have been. This is the second time I have used Bert Black and Bob was the technician both times. Same quality service and professionalism on both occasions. Service: Heating system repair

We had a pipe freeze in the winter weather and when it thawed and was leaking under our house. BertBlack technician came to our home on short notice, got to our home before his estimated time, and had everything fixed and water restored to our home within 40 minutes! Excellent service. Highly recommend! Service: Plumbing leak detection

Sam Cobb was an excellent technician. Very professional and knowledgeable. We would highly recommend their service. We even signed a yearly service contract which actually saves us lots of money! Service: Outdoor plumbing system repair

Alex came out and figured out what was wrong with both of our units. He got, the parts needed and came back a couple days later and fixed both units. Very nice young man. Service: HVAC maintenance

To echo other glowing reviews, I received great service from each part of this organization I dealt with. The setup of the appointment was easy, I was able to add notes later for my technician to see. Steve Cook came out in the early part of the time slot. He was exceptionally professional, knowledgeable and took the time to explain what was going on. Great work!

HEATING REPAIRS AND INSPECTION ON TWO UNITS. PUNCTUAL, FRIENDLY, PROFESSIONAL & TIDY. Service: Heating maintenance

Just had my heating checkup. Especially want to say thanks to the tech--very friendly, very professional, willing to wear the mask with no comment or eye rolling. Liked that he went through each component and told me how it performed after the check. Been using these guys a long time. Generally excellent work, although probably not the cheapest folks in town. I've gone elsewhere on occasion, but I always come back!

The young man was so professional and courteous. A credit to the Company. He carried out his maintenance check and I would not hesitate to recommend his company. We will be using this company for our a/c and heating services. Service: HVAC maintenance

Since making my service appt, I received several very helpful automatic notifications via text. Ex. confirming my service request, reminder a couple of days in advance of my appt and the morning of AND I was really impressed when I received a notification informing me of which technician would be coming out to evaluate my HVAC with HIS photo! The technician was very professional, courteous and helpful. After writing up and paying, he sent a digital receipt with the notes from the service call to my email address. Definitely WILL use again.

We used this company to replace the water heater at our business (Hodge Orthodontics). They got out to us very quickly to get the issue figured out and resolved and were happy with their service. Would highly recommend and will be using for future needs with our company! Service: Boiler repair

Great service from Bart Black HVAC.They Confirmed appointment. Later they sent a picture and name of their technician and that they were on their way. Technician called giving a detailed description of service needed. This company delivers incredible service. Service: AC repair

The entire experience was great! Adam was absolutely a pleasure to deal with, and he made sure everything was to our satisfaction prior to leaving!

My system is less than 3 years old. My air went out on Friday June 18. A serviceman arrived at 7:30 and was there til 10:30. He said he would come back Saturday morning with the part. He called and said he couldn't get the part til Monday. The temp in my home was 95. My kids were visiting me from Chicago, needless to say we were all miserable. I could understand if the unit was 10 years old, but I resent paying $846 for a unit so young. The serviceman was very sorry and understanding. No one ever called me about a service policy. I feel your company SUCKS. I will never use you again.