Hensley Heating & Air Conditioning

Very professional and knowledgeable. In addition to AC maintenance John and Tony installed a zone damper system to create 2 zones for the 1st floor HVAC. Did a great job on the installation, ensuring that the zones were working as intended and explaining its operation. Service: HVAC system maintenance

John and Tony provided exceptional customer service and are extremely knowledgeable. Services: Repair HVAC, HVAC duct & vent repair

Hensley Heating performed annual inspection of our two forced air furnaces. The technician was efficient, professional and knowledgeable. I will hire them again in 2022. Service: HVAC system maintenance

Tara scheduled our timely appointment and Tony did a very professional and expeditious repair on our furnaces. We highly recommend Hensley who installed our HVAC system over 17 years ago. Service: Heating system repair

Prompt and professional service. Repaired HVAC unit quickly and efficiently. Would highly recommend to others! Service: Repair HVAC

Hensley is great and Tony has always been a pleasure to work with. He was part of the team that installed our system and he has been there for us after install. Service: A/C system maintenance

The technician, John, identified the problem quickly and is going to proactively replace my coil on the unit supplying HVAC upstairs. He could have opted for the band aid fix but instead chose the best course of action. Service: A/C system repair

We were very impressed with the prompt service. We had to await the arrival of a needed part, but that was to be expected during these times. We definitely will use Hensley again and will recommend them to our friends! Service: A/C system repair

On a day where the streets are covered with 6 inches of snow. Two technicians came out to my house, and fixed two heating units. I was down to one operational unit. My whole family was having to stay in one part of the home. In less than 20 minutes they had all three units working perfectly. They are an absolutely incredible and caring business.

The experience with Hensley heating and air was great. From scheduling the appointment to Tony coming to complete the work everything was handled very professionally and organized. Tara from the front desk let me know exactly when Tony would be here and they did great work. Would highly recommended. Services: Cleaning, HVAC duct & vent cleaning, A/C system maintenance

Contacted a few H&C companies in Raleigh. Got various price ranges all within $1,000 up or down. Some quoted cheaper units like Goodman and Bryant. Chad suggested Rheem. I did a little research. We trusted his opinion. We set a date, he arrived and was done in 9 hours. A side note. Ours was a little more complicated than most because it was an in wall air handler.

The old unit was a Carrier which was not made any longer. So I was worried about the drywall being cut out too badly. Turns out only an 18" x 7" area needed to be patched. He gave us a 10 year warranty on parts and 5 year on labor. Rest is history.