Reeve Air Conditioning

Very professional and responsible. I coordinated an air conditioning replacement remotely with quotes for options that accommodated my needs. Reeve's team took the time to discuss the details so I could make the right decision. They were true to the quote and performed the job cleanly. This is my 2nd air conditioner bought thru Reeve. I have been a customer since 2015.

Had problem with my Friedrich wall unit. Called Reeve and techs came but needed to remove unit and bring it to the shop for repair. Spoke with Jose who assured me unit would be returned to me within 2 days. Jose kept his word and unit was repaired and returned. Jose returned calls promptly. Fees were reasonable and service was reliable. I recommend this company.

Omigosh. Colleen an angel, compassionate and professional. Matthew and Ricky amazing. Fixed my wall unit, and were so friendly and professional. I will recommend this company to everyone! 6.19.19. They are the best company out there, angels. They were awesome in 2018, and if I could give them a 10 star rating I Would! Thank you so much for fixing my wall unit Again!

Another fabulous job. Best company out there! Thank you again. Your entire team is amazing! 9.16.21. Still the best company out there. They treat me great and are amazing to work with. Thank you.

On 6/15/21, our AC wall unit would not blow cold air, on 6/16/21, Adonys and Xavier came to look at the unit. They promptly figured out the problem and fixed the unit with no wait time. Both men were professional, courteous and friendly. We are so happy to have a dependable company to call for any future repairs or installation services.

We purchased a Friedrich AC through-the-wall unit in NJ but received poor service from the company who sold us the unit & did a very poor installation job. Friedrich referred us to Reeve AC and they were willing and able to help us out with our problem, sending us the part that our serviceman neglected to use during installation. They went above & beyond for someone out of their area and we appreciate it! I highly recommend them!

About four years ago, I bought a wall unit to cool a large room. As the years went by, it cooled worse and worse until it got to the place where a portion of the unit was freezing up. I called Reeve, where I bought the original unit from, and they contacted the manufacturer and were able to get me a replacement under warranty. The only issue I had was that it took about 10 days from when I first called to when they finally came to install the new one, and I spent that time sweating my butt off.

To be fair, that wasn't under their control since they were dealing with the manufacturer. Adonis and his parter did a great job with the installation. Very polite and detail oriented. Knew what they were doing and very professional. Only thing l didn't like was that I still had to pay $250+ for the installation, even though the unit was under warranty. Still, I would recommend them and Adonis in particular!

Our air conditioner was installed by Adonis and Excevior. The service was amazing. They were very courteous and the work was done really quickly. After the AC was installed Adonis went over how to use it and made sure it was properly working. I will highly recommend this company. Rodrigo

Adonys and Stifen, the service techs, just finished installing a new wall unit and then fully cleaned an existing wall unit. They both were hard working and efficient and most importantly they knew what they were doing. I highly recommend their work and will call again when I need service.

Called and left VM at 8:00 am. Ricky, the service tech had made a service call and diagnosed the problem by 10:30 am. New unit will be installed this week. John is working out warranty details. Reeve is a little more expensive than the competition but their SERVICE is PRICELESS. They also replaced a different unit for me in 2020 with same great service! They have my business for as long as I need cold air!

What a terrific experience. Knowledgeable and helpful sales person. Careful and thorough installation technicians. Reasonable prices. Less than 24 hours from initial phone call to a terrific new AC unit. Highly recommend.

This is the 2nd time I've had outstanding service from Reeve Air Conditioning, Inc. The technicians, Ricky and Eladio, were both extremely professional and knowledgeable. They diagnosed the problem with the motherboard right away and came equipped with a new replacement. They were here less than an hour and now I have cool air! Thank you.

Just wanted to say how pleased I am with every aspect of getting a hard to find new 6,000 BTU A/C unit to fit in the small through-the-wall space. The sales person, John was knowledgeable and patient, the item was in stock and was installed the next morning. The two installers, Frantz and Adonys did an excellent job getting the hole enlarged slightly for the sleeve to fit and patched the wall area so it was better looking than before, leaving the area spotlessly clean. Five stars to everyone involved! Thank you all.

Prompt & Courteous Service. Been around since 1957 so obviously doing something right! Will use them again when the time comes. John W. Ft. Lauderdale

I paid $3000 for 2 wall units that were guaranteed to not leak. reeve incorrectly measured the space for one of the units. Whenever it starts to get hot the unit leaks all over the floor. Last year when i had the unit only a few mos and it became hot it leaked all over. Reeve came, would not do anything until we paid $200 up front to clean it out. They were not helpful or polite

I love Steve Reeve & their entire team. They always call me 30 mins before arrival, which I appreciate since I have a few apts. They installed PTAC systems for me & I couldn't be happier with their installation & energy savings.

Terrible customer service! Canceled on me 2 different times, before finally coming out on the 3rd try. wouldnt even look at my A/C without prior payment, which I found ridiculous. Services should be paid for upon completion, in my opinion, not in advance. The woman answering the phones when I called to complain had a serious attitude and was rude beyond belief.

I felt really bad for the service tech who was super apologetic and clearly emberassed by everything. Ultimately I was told that if I didn't like their policies, I could find someone else to service my A/C, which is exactly what I did. I guess they didn't need the work. The only reason I didn't give them 1 * is because the service tech was so nice, and wasn't to blame for managements poor customer service.

The service staff in the office was extremely helpful in diagnosing the problem and also made us aware of a warranty on our thermostat. The service technician was prompt, thorough, and ordered the part immediately. He was able to install the new part quickly. We were extremely pleased with Reeve's service and we will definitely use them again AND recommend them to everyone we know.

I have used Steve Reeve and his company for many years. What I like is they are not high pressure always trying to sell something. The act like they would like to be treated looking for the smartest least expensive way to take care of a problem. On time, professional as well.