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One Call Heating, Cooling and Refrigeration With over 25 years of experience, One Call Heating, Cooling & Refrigeration understands your requirements for an experienced heating and air conditioning service technician with the knowledge to solve heating and cooling troubles of any size.

Along with providing skilled fixing services, we also offer affordable routine maintenance services. We recommend having your HVAC unit checked and serviced two times per year. Routine maintenance on your system helps save you money by having minor issues fixed before they turn into something major!

One Call offers:

Repair services - 24/7 Emergency Assistance
New Heating, AC / Air Conditioning
Refrigeration Installation services
Preventative Routine Maintenance
Served areas
  • Benton and Washington counties in NW Arkansas
Highlights and features
  • 25+ Years Experience
  • Repair and Installation
  • 24/7 Emergency Service Available
  • Licensed and Insured
Services
Preventative Maintainance
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Preventative Maintainance The best way to avoid costly problems from with your heating, AC / air conditioning equipment is to have scheduled maintenance performed. An annual maintenance service inspection is advisable although we recommend having one in both the Spring and Fall.
HVAC / Heating / Air Conditioning Repair
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HVAC / Heating / Air Conditioning Repair We are experts in fixing duct work, air conditioning, heat pumps, electric units and air handlers, gas furnaces, dual-fuel, geothermal heat pumps, walk in coolers and freezers, prep tables, coolers and refrigerators, ice machines.
New and Replacement Installations
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New and Replacement Installations One Call is a leading provider of HVAC new and replacement installations for both residential and commercial clients. You can be sure that our trained service people can help determine and install the ideal HVAC / Heating / AC / Air Conditioning unit to fulfill your requirements.
Reviews (15)
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Ashley Abel
Mar 31, 2022
We live in an area of Northwest Arkansas where it can be difficult to find home services, let alone those of superior quality. When bad weather struck, and our home was without heat, Jeff went above and beyond. He searched for the appropriate parts and fought the winter weather doing a great job and correcting errors from a previous installer that could have led to our home burning down.

Highly recommend One Call! Update: One Call came to the rescue again when our unit went out during the hottest day of the year thus far. Jeff diagnosed the problem quickly, fixed it, and for a very reasonable price. Thank you again!
Matt Pabst
Sep 21, 2021
Jeff came out to the house on short notice and provided excellent service. He instilled confidence in us that he could do the job correctly and professionally. Definitely recommend. Service: A/C system repair
Shervin DivX
Apr 30, 2021
We had people coming over a famous AC Repair brand starting with "P" and they had told us that everything looks fine, but we noticed that the water was coming out of the emergency pipe rather than condensation pipe. We called One Call company and they came over and while I was waiting for them to tell me we need to renew the whole thing (as our neighbor with exact house plan and HVAC unit had to do last year).

But he looked into it and realized unit was lowered down due to lack of support so he got into it and worked in the attic when it was freaking hot, but he went beyond the expectation to save us from spending a fortune on a new unit and make a better use of our current unit. After an hour he fixed everything and now we are good to go. I really want to appreciate your help guys.
Raymond Raya
Apr 10, 2021
Jeff arrived shortly after my initial call. Even earlier than his estimated arrival time that he provided. I tend to ask questions about things that I am not well versed in. Jeff answered all my questions without hesitation, provided additional insight, and explained in an easy-to-understand manner. He troubleshot our AC problem and I could tell he was genuine with his diagnosis.

He didn't try to upsell or obsfucate what the problem was. Price was competitive and I was proud to have supported the local guy. Will definitely be my go-to for future emergencies.
Praveen Kumar Putham Parambath
Mar 25, 2021
Jeff from One call was able to come to fix the problem with my furnace and ac. He was able to diagnose the cause of the issue and provided the wanted recommendation. Very satisfied with his work and professionalism. Reliable and would recommend him for any HVAC issues.
Heather Biggs
Mar 06, 2021
I went through 3 other companies before contacting Jeff at one call and I have to say I'm highly impressed. He was thorough, explaining every thing in detail, efficient, friendly and prompt. His price was great in comparison to the other companies. I highly recommend him.
Mitch Handley
May 18, 2017
We had One Call replaced our entire HVAC System including all of the duct work. Jeff was very knowledgeable and took the time to understand what we were looking for. The price was very reasonable compared to estimates we received from 3 other companies.
Alex Serrano
Feb 04, 2017
I am beyond happy with the work of One Call, specifically Jeff. Jeff was professional, prompt and the prices were fair. I have to mention that our service call was on a holiday and while other AC businesses wanted to us to wait 2-3 days, Jeff was out here within a few hours of our initial call! Highly recommend! Thank you so much Jeff!
Caleb Shiley
Dec 31, 2016
Jeff was the technician. Arrived within 30 minutes of our call. Friendly and fast. Explained everything he was doing as he went along. Listened carefully to what I had to say and asked great questions. Found the issue and charged a fair price to fix it. Probably my best experience ever with a technician/mechanic of any sort.
Ben
Jan 25, 2012
Replaced both AC and Furnace. Scheduled with Propane company to get tests complete and furnace quickly up and running. Jeff and Derrick were a pleasure to do business with.
Emily Emeterio
I have used these guys twice (once for heat/one for air), and both times, Jeff has proven great quality and service. Fast, Honest and Reliable! Thank you!
Josh Thompson
Excellent service. One Call was quick to respond and address the issue. I needed a new outdoor unit. They came the very next day to install it. They were quick, efficient, and friendly. The cost was very reasonable.
John Mackey
One Call has impeccable customer service. Kept my old unit going for an extra 2 years until it finally had to be replaced. He is very reasonable with his pricing and he was always available to fix our old unit when needed. I don't think I ever waited more than 48 hours. I hope with this new unit we don't have to worry about getting it fixed any time soon, but it is nice to know that if there ever is a problem they will be there to fix it.
Brian Smith
Jeff finds the problem, explains your options and let's you decide which direction to take. He is a great guy and I will be using One Call for all our heating and air needs.
Alex Serrano
I am beyond happy with the work of One Call, specifically Jeff. Jeff was professional, prompt and the prices were fair. I have to mention that our service call was on a holiday and while other AC businesses wanted to us to wait 2-3 days, Jeff was out here within a few hours of our initial call! Highly recommend! Thank you so much Jeff!